Rylee Terry | Page 4

No one will acknowledge you when you walk in. Never call to let you know car is ready. Quoted $79 for an oil change, ended up being $119 with taxes fees and extra oil. How does Ford not know how Never call to let you know car is ready. Quoted $79 for an oil change, ended up being $119 with taxes fees and extra oil. How does Ford not know how much oil goes in their engines? Tried to bill me 130$ for the oil change because the labor was input wrong. Technicians managed to install the wall panels over top of the seat belts once, and no one noticed until I went to drive it away after 5pm. Had to come back next day. Never have had a good experience with the service department over the 50k miles I've had my truck. More

by Dskelly15 Verified Customer Verified Customer

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They had my car for days, never returned my calls to find out what was happening. out what was happening. More

by Mama.cardg Verified Customer Verified Customer

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It was way too expensive and took way too long. Dropped truck off at 10 am. Was not done until 3:30 pm. Was very disappointed with their service this time. Will change my oil from now on and find s Dropped truck off at 10 am. Was not done until 3:30 pm. Was very disappointed with their service this time. Will change my oil from now on and find someone local to do tires. Charging way too much and taking way too long for basic services. I'll find someone else to buy a new 80,000 truck from. More

by lion11_88 Verified Customer Verified Customer

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Very friendly and helpful staff Always kind and very knowledgeable about vehicle service. Would recommend their services to anyone knowledgeable about vehicle service. Would recommend their services to anyone More

by larrygrimes6 Verified Customer Verified Customer

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Very friendly and professional got in and out in less than an hour for an oil change and service than an hour for an oil change and service More

by kkoon64 Verified Customer Verified Customer

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Work was done quick and accommodating for a last minute reservation change. Rylee was great! reservation change. Rylee was great! More

by LTHOM50 Verified Customer Verified Customer

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It took three attempts to get my truck worked on for the recall due to lack of communication and parts availability recall due to lack of communication and parts availability More

by bsimken16 Verified Customer Verified Customer

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I felt it was a honest and quick transaction the way I like it.I feel that everyone that we delt with was excellent like it.I feel that everyone that we delt with was excellent More

by DAVEYLAND1 Verified Customer Verified Customer

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They were attempting to charge me for work they didn't do The reason they claimed was because it was a dually and too heavy for their lift The reason they claimed was because it was a dually and too heavy for their lift More

by Nwflelectricllc Verified Customer Verified Customer

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Rylee checked my SUV in for an oil change and, after reviewing the Technician's inspection notes, assisted me in scheduling additional repairs. reviewing the Technician's inspection notes, assisted me in scheduling additional repairs. More

by DAVIDREISZ Verified Customer Verified Customer

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