Rylee Terry
Rylee Terry at Parks Ford Lincoln of Gainesville

Rylee Terry | Page 5

Hyundai Service Consultant

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.2
69 Reviews
4.2

69 Reviews

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69 Reviews of Rylee Terry

November 04, 2025

Dealership Rating
Employee Rating

I was told they would call me when the car was finished. They never called. I called the Service Department and was put on hold twice, the first time for 25 minutes. More

by mich5796
Service Communication
Recommend Dealer
Yes

November 03, 2025

Dealership Rating
Employee Rating

Enjoyed the prompt at home service better than waiting at the dealership! Everything was as promised More

by pinduct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 23, 2025

Dealership Rating
Employee Rating

Amazing , mr. duke and his team are A-1 professionals and handle everything with care & integrity . Love yal More

by RICKERTSAMUEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 15, 2025

Dealership Rating
Employee Rating

When I called to check about my vehicle, I was left on eternal hold multiple times. I was promised call back that I never received. I had to pay for the rental car because it was not warranted for one. More

by donnareinstra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2025

Parks Ford Lincoln of Gainesville responded

Good afternoon, I’m very sorry to hear about your recent experience and the frustration you encountered while waiting for updates on your vehicle. That’s not the level of service we strive to provide, and I completely understand your disappointment. We truly value your loyalty to Parks Ford, and I’d like the opportunity to personally look into what happened and work toward making this right. At your convenience, please reach out to me directly using the contact information below so we can discuss this in more detail. Your feedback is important, and I appreciate the chance to improve. Austin Hundt Customer Experience Director Parks of Gainesville Bus: 352-372-4251 Cell: 352-262-4923 ahundt@parksofgainesville.com

October 10, 2025

Dealership Rating
Employee Rating

I was called to schedule a recall service. The scheduling was easy. They noticed oil on the engine and gave me a call about checking that out. I mentioned that the car was recently (very recen More

by richiewilhoit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2025

Dealership Rating
Employee Rating

Very nice and helpful. Car was done within a day or so. No issues at all. More

by Peytonpropper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 03, 2025

Dealership Rating
Employee Rating

Customer Service was Great! and Service was very helpful. The best dealership around Gainesville.i bought 2 cars from them. More

by austinlady4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Plourde

September 25, 2025

Dealership Rating
Employee Rating

We got great service last week at Parks Ford especially from Rylee. Great job Rylee. More

by brenrichgator1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 18, 2025

Dealership Rating
Employee Rating

My service person was good. It was just an extremely busy day there so I couldn’t wait while my vehicle to be serviced. More

by cepinks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Acevedo

September 11, 2025

Dealership Rating
Employee Rating

Rylee was an amazing service representative, and made me a lifetime customer. 10/10 best dealership experience. More

by shooby6000000000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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