Rylee Terry
Rylee Terry at Parks Ford Lincoln of Gainesville

Rylee Terry | Page 5

Hyundai Service Consultant

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.3
66 Reviews
4.3

66 Reviews

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66 Reviews of Rylee Terry

October 15, 2025

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Employee Rating

When I called to check about my vehicle, I was left on eternal hold multiple times. I was promised call back that I never received. I had to pay for the rental car because it was not warranted for one. More

by donnareinstra
Service Price Transparency
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Recommend Dealer
No
Oct 16, 2025

Parks Ford Lincoln of Gainesville responded

Good afternoon, I’m very sorry to hear about your recent experience and the frustration you encountered while waiting for updates on your vehicle. That’s not the level of service we strive to provide, and I completely understand your disappointment. We truly value your loyalty to Parks Ford, and I’d like the opportunity to personally look into what happened and work toward making this right. At your convenience, please reach out to me directly using the contact information below so we can discuss this in more detail. Your feedback is important, and I appreciate the chance to improve. Austin Hundt Customer Experience Director Parks of Gainesville Bus: 352-372-4251 Cell: 352-262-4923 ahundt@parksofgainesville.com

October 10, 2025

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I was called to schedule a recall service. The scheduling was easy. They noticed oil on the engine and gave me a call about checking that out. I mentioned that the car was recently (very recen More

by richiewilhoit
Service Price Transparency
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Recommend Dealer
Yes

October 10, 2025

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Very nice and helpful. Car was done within a day or so. No issues at all. More

by Peytonpropper
Service Price Transparency
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Recommend Dealer
Yes

October 03, 2025

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Customer Service was Great! and Service was very helpful. The best dealership around Gainesville.i bought 2 cars from them. More

by austinlady4
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Recommend Dealer
Yes

Other Employees Tagged: George Plourde

September 25, 2025

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We got great service last week at Parks Ford especially from Rylee. Great job Rylee. More

by brenrichgator1
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Recommend Dealer
Yes

September 18, 2025

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My service person was good. It was just an extremely busy day there so I couldn’t wait while my vehicle to be serviced. More

by cepinks
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Acevedo

September 11, 2025

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Rylee was an amazing service representative, and made me a lifetime customer. 10/10 best dealership experience. More

by shooby6000000000
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Recommend Dealer
Yes

September 11, 2025

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I was so happy we are still happy we had no way of getting around More

by frazierftoni19
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

September 02, 2025

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Oil change & tire rotation took an hour. Rylee was friendly & helpful, just didn’t know much about the hybrid Maverick. More

by Mike
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Recommend Dealer
Yes

September 02, 2025

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Employee Rating

Courteous ,easy and willing to please,good job. told me I could return if displeased. More

by lynnekirkland279
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Acevedo

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