STEVE OSTROVICH | Page 27

Heather in Service was Amazing!! I loooooove how Heather in Service takes good care of Me!! Steve the Manager is also a wonderful person that gets the job down!! I’m always treated li I loooooove how Heather in Service takes good care of Me!! Steve the Manager is also a wonderful person that gets the job down!! I’m always treated like family and with love! More

by SHAUNTAMIKA2821 Verified Customer Verified Customer

Helpful 0

Report | Print

Lack of communication with me , It was a joke the sales team was unreliable on keeping communication my sales guy was good but the manager Steven was not helpful and did not return c It was a joke the sales team was unreliable on keeping communication my sales guy was good but the manager Steven was not helpful and did not return calls as promised I had to wait 3 weeks for my jeep that I could have repaired in 1 hour More

by JUSTINBESSINGER97 Verified Customer Verified Customer

Helpful 0

Report | Print

They actually follow up with what they say! Very happy with buying experience, wanted factory stripes on my vehicle, they ordered then had them installed and they are factory perfect! Great cat Very happy with buying experience, wanted factory stripes on my vehicle, they ordered then had them installed and they are factory perfect! Great cat, good price! More

by Destroyer Grey Hellcat Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience Lance was great and very helpful and informative. He gave me helpful hints on maintaining my vehicle and he made sure I was happy with my experience. Lance was great and very helpful and informative. He gave me helpful hints on maintaining my vehicle and he made sure I was happy with my experience. Thank you Lance. More

by dimples2821 Verified Customer Verified Customer

Helpful 0

Report | Print

Big thank you Thank you for the great efforts done to get the car delivered on the same day as requested proffessional team great experience car is lovely amazing d Thank you for the great efforts done to get the car delivered on the same day as requested proffessional team great experience car is lovely amazing deal is finance and sales team rock ikeea and steven and billy are great and they drove in a verg bad weather to get the car asap and they made my day and i am really grateful i think i have problem with the apply play and will check it with the dealer ofcourse but other than that everything is just amazing More

by AMYSHAWKI Verified Customer Verified Customer

Helpful 0

Report | Print

I got a car They staff really helped me to get a new vehicle. My vehicle had started having major issues and I needed one bad. Thanks to Sharon Heston I got exact They staff really helped me to get a new vehicle. My vehicle had started having major issues and I needed one bad. Thanks to Sharon Heston I got exactly what I wanted and needed. More

by erickacd1 Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience I came in for a recall and was admittedly checked in and out within a hour. They made it so easy for me and keeping me there for a long period of time I came in for a recall and was admittedly checked in and out within a hour. They made it so easy for me and keeping me there for a long period of time. More

by blkchevy8 Verified Customer Verified Customer

Helpful 0

Report | Print

2018 Chrysler 300 Call center F. sales people B, Finance guy A+, interest rate F-, total time there.. 2:45pm till 6:15pm, Car Nice! Refinance in my near future. Onl Call center F. sales people B, Finance guy A+, interest rate F-, total time there.. 2:45pm till 6:15pm, Car Nice! Refinance in my near future. Online it says "save 1.5 hours off your time at the dealership, fill this credit app out now," so I did. Get there credit hasn't even been pulled yet. This was a huge issue because when the call center set the appointment up with me I wanted to make sure I was approved before I drove all the way out there ATLANTA TRAFFIC :(, I was assured I had 36 banks willing to work with me with no money down, but when I got there....nope, long story short they found a bank to finance me 21% interest, with really high payments... Normally I would pass but am in need of a vehicle badly, and i did drive all the way out there. My sales guy was cool, but green, very green, he did have a lot of support from fellow employees, and a good kid in general. Sales manager really cool guy, Had his guys back, The time I spent there was quite ridiculous, especially after I supposedly filled out everything online, beware of the call center, worst part about this experience, don't trust what they tell you. The best part about my experience was the finance guy, he was laid back, very efficient (fast) kind and friendly. Although my overall experience wasn't great. I did get approved when I wasn't sure I could, I did leave with a car, but need to refinance quickly, It did take forever, that really sucked. But at the end of the day, they did what they said they could do. Did I mention I need to refinance quick!? Best Regards to all of you Anthony Veller More

by AMVeller Verified Customer Verified Customer

Helpful 0

Report | Print

Slow, Incompetent and False claims. Avoid at all costs. Anything outside of the service department is a joke. Everyone has their own agenda and will work on their time, not yours. I had Avoid at all costs. Anything outside of the service department is a joke. Everyone has their own agenda and will work on their time, not yours. I had the unpleasant experience of working with this dealership and I will tell everyone to go somewhere else. No one has any idea what is going on, how to be professional and handle things in a timely manner or simply give you a straight answer. I was lied to on multiple occasions and I had to follow up numerous times throughout the process. If this dealership wants to be taken seriously, they have a long way to go in learning customer service. You as the consumer have a choice in which dealership to use. I would highly recommend going to a different dealership to receive prompt, knowledgeable help. More

by SouthernOffroad78 Verified Customer Verified Customer

Helpful 0

Report | Print

The best car buying experience by far. The team at Rick Hendrick cdjr have a customer for life now. We recently purchased a truck from Steven and Meredith. We are currently working with the The team at Rick Hendrick cdjr have a customer for life now. We recently purchased a truck from Steven and Meredith. We are currently working with them to purchase another vehicle in the very near future. Thanks again to your team. They are very Knowledgeable and considerate of my time and needs. More

by jlancaster01 Verified Customer Verified Customer

Helpful 0

Report | Print