Sal Architto | Page 15

Rocky Start But Scott Saved The Day! My initial tutorial, conducted by Zuleika Soler, was very poor. An inordinate number of features were overlooked leaving me more than frustrated. Sal My initial tutorial, conducted by Zuleika Soler, was very poor. An inordinate number of features were overlooked leaving me more than frustrated. Sal arranged for a follow-up tutorial which was conducted by Scott Reilly-Davis. He was superb! In addition to walking me through every single feature of the vehicle, Scott confirmed that the park assist feature was inoperable & took action to correct it. Scott's knowledge of all facets & functions of the vehicle is outstanding, coupled with his level of patience. I know I can reach out to Scott if needed & will get the help I need. He is a true asset to the dealership. I had to leave the car for a software update, which I still don't understand given it was a newly delivered car just two days prior. Nevertheless, all seems to be working now. I'm hoping that the software issues are over. Talia Colannini was involved throughout the difficulty I experienced with parking assist & stayed until all was resolved. Her follow up & close monitoring of the progress was great through the sale and service issue. Excellent follow up by service dept, periodically advising me of status of repair. Paperwork process went smoothly, conducted by Scott Raymond. Let see hope this rocky start was just a quirk and that I will experience smooth sailing (driving) going forward. 🤞 More

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Review The Mercedes Benz Dealership in Englewood is great! My family and I absolutely love it. Would recommend it to everyone. Thank you, it's great workin The Mercedes Benz Dealership in Englewood is great! My family and I absolutely love it. Would recommend it to everyone. Thank you, it's great working with you. More

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My new Mercedes Thank u for everything great experience with sal and mark love my car will never go back to any other car you have a customer for life Thank u for everything great experience with sal and mark love my car will never go back to any other car you have a customer for life More

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Efficient, professional & cordial. Had an excellent experience getting my car serviced for a warranty issue. Had communications regarding same with David Nieves, Lino Cascardi and Sal A Had an excellent experience getting my car serviced for a warranty issue. Had communications regarding same with David Nieves, Lino Cascardi and Sal Architto at Benzel Busch Motors; all efficient, professional and cordial. More

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Very Pleasant We were fortunate to have Sal Architto and Peter Poliandro as our salesmen. Pete explained several options and the whole experience was very pleasant We were fortunate to have Sal Architto and Peter Poliandro as our salesmen. Pete explained several options and the whole experience was very pleasant and not rushed. Would highly recommend Benzel-Busch to anyone who's looking for a vehicle. More

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Fantastic experience and excellent customer service This dealership is truly exceptional. Our salesperson, John Meyer, was a real professional who worked with us tirelessly as we considered a number of This dealership is truly exceptional. Our salesperson, John Meyer, was a real professional who worked with us tirelessly as we considered a number of models before finalizing our decision. And Sal Architto helped as we got to the end. I would highly recommend them. More

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Benzel-Busch Does it Again! Very professional and accommodating staff. This was our third Benz with our sales representative, John Meyer. He has always come through for us with Very professional and accommodating staff. This was our third Benz with our sales representative, John Meyer. He has always come through for us with our special requests, especially this time when our request was for a very specific limited edition vehicle. All the support we received was excellent, even though the dealership was extremely busy during our acquisition process. More

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Excellent experience Bought my first Mercedes and was great experience all around. Salesperson, manager, finance and delivery people were all very helpful and knew what t Bought my first Mercedes and was great experience all around. Salesperson, manager, finance and delivery people were all very helpful and knew what they were doing. More

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Exceptional Staff Both Sal and Michael were exceptional. Sal went out of his way to make sure we were happy with the product. This is our 3rd lease and we will be back Both Sal and Michael were exceptional. Sal went out of his way to make sure we were happy with the product. This is our 3rd lease and we will be back again in 4 years provided Sal is there. More

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Great customer service Peter and the staff are a professional, wonderful group. They go out of their way to assure customer satisfaction! We are very pleased with the servic Peter and the staff are a professional, wonderful group. They go out of their way to assure customer satisfaction! We are very pleased with the service we received! More

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