Sal Pappalardo | Page 15
General Manager
Gordie Boucher Ford of Kenosha
7820 120th Ave
Kenosha, WI 53142
146 Reviews
Write a Review146 Reviews of Sal Pappalardo
December 09, 2020
I gave the service department 2 stars. My vehicle was brought in due to the rear window needed to be replaced. When I picked up my vehicle, the button for the hatchback did not work. It did work when I b brought in due to the rear window needed to be replaced. When I picked up my vehicle, the button for the hatchback did not work. It did work when I brought it in. The insidecover to the hatchback wasn’t even put on correctly. Now they had to put it on correctly. Now the rear defogger didn’t work. Now I’m pissed. I made the appointment and dropped it off on a Friday so it can be looked at on Saturday. Received a call from Service Tuesday and was told that the company hasn’t even came out to look at the window. Very poor customer service. This is Unacceptable for a Ford Dealership. Even though I do have a rental, it is not the same. Contacted Management and was told they dropped the ball. Hopefully this won’t happen again, especially to someone else. More
Other Employees Tagged: Joshiwa Allen
December 02, 2020
My husband and I just recently purchased a Truck from Gordie Boucher Ford. Tom Bona and team were EXTREMELY helpful. Any questions we had, they answered. They always responded super fast to our emails Gordie Boucher Ford. Tom Bona and team were EXTREMELY helpful. Any questions we had, they answered. They always responded super fast to our emails and made this transaction seem effortless. Considering that we purchased the vehicle sight unseen, everything that they provided as far as the pictures from the website were spot on. Thank you so much for making this a painless transaction for such a large investment. More
Other Employees Tagged: Tom Bona
November 30, 2020
Awesome Experience with Sal, Scott, and Joe. We would not shop anywhere else than Boucher. The team there goes above and beyond to ensure we are happy with our purchase and the fine details of that purc not shop anywhere else than Boucher. The team there goes above and beyond to ensure we are happy with our purchase and the fine details of that purchase. More
Other Employees Tagged: Scott Verhagen , Joe in Finance
November 29, 2020
I just purchased my 4 vehicle from Boucher. Josh was great. The staff is always exceeding my expectations!! I know this will not be my last purchase. Thank you for finding me my dream car. great. The staff is always exceeding my expectations!! I know this will not be my last purchase. Thank you for finding me my dream car. More
Other Employees Tagged: Jennifer Baxter, Bradford Titone , Joshiwa Allen
November 20, 2020
Purchasing my new Ford Ranger at Boucher Ford was a very enjoyable experience. The staff was very knowledgeable about the vehicle I was purchasing and made the trade in of my prior vehicle economically appe enjoyable experience. The staff was very knowledgeable about the vehicle I was purchasing and made the trade in of my prior vehicle economically appealing. I appreciate the time and attention I received. More
Other Employees Tagged: Tristen Cairo
November 10, 2020
The dealership is still amazing but to far to go back and forth. This time my experience wasn’t as smooth as it should of been. forth. This time my experience wasn’t as smooth as it should of been. More
Other Employees Tagged: Tristen Cairo

