Salvatore Liuzzo | Page 14

Very pleased with the service dept ! They took pride in there repairs and fixed correctly the first time ! Would highly recommend bringing your car there for service ! Everyone was a pleasure to deal with there repairs and fixed correctly the first time ! Would highly recommend bringing your car there for service ! Everyone was a pleasure to deal with ! Thank Napoli Kia !! More

by GABERIOS73 Verified Customer Verified Customer

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Awful customer service. They were supposed to buff out all of the scratches before I picked up my car that I bought from then and left so many marks. The salesman told me It would only take a day or two t all of the scratches before I picked up my car that I bought from then and left so many marks. The salesman told me It would only take a day or two to fix. It took over a week. Told me they had a spare key but then never gave It to me. Failed to notify me of a recall when I have a brand new baby. Made me come back several times and change car seats. Door randomly wouldn’t open one time and the manager tried to blame me and said I maybe hit something. Sometimes you can’t get a hold of anyone on the phone. Totally regret buying my car from them More

by bangoj15 Verified Customer Verified Customer

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My sales guy Dave was very nice snd knew his cars. Bad experience when speaking to finance guy - gave me miscommunication about taking extra coverage, felt lied to snd couldn’t justify his answer to me ha experience when speaking to finance guy - gave me miscommunication about taking extra coverage, felt lied to snd couldn’t justify his answer to me had to speak to general manager to get resolved went in circles still wasn’t clear . I was told when I called and spoke to finance guy I would get a call back and didn’t I had to call 3xs. Very sad as I have owned Kias for more than 20 years and if could I would definitely not buy a Kia next time. More

by Benji Verified Customer Verified Customer

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They literally bend over backwards to make sure we’re satisfied with their service. I can honestly say they are the best auto dealership I’ve ever dealt with. They make me feel like family. satisfied with their service. I can honestly say they are the best auto dealership I’ve ever dealt with. They make me feel like family. More

by JOEYURMAN Verified Customer Verified Customer

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BEST EXPERIENCE EVER! Visited several dealerships and Napoli Kia was by far the BEST! All staff members are extremely friendly and honest. Ira Osu was a real pleasure to work with. The manager Salvatore Napoli Kia was by far the BEST! All staff members are extremely friendly and honest. Ira Osu was a real pleasure to work with. The manager Salvatore Liuzzo was very honest and fair with us. And last but not least the finance manager Maurice Moody was very professional and gave us some great advice. Thank you, thank you, thank you. We will definitely return for future purchases, and we will also recommend Napoli to all our friends and family. More

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Prompt service courteous people to wait on me what can I say five star experience would recommend this place to all my friends thank you no say five star experience would recommend this place to all my friends thank you no More

by WILLIAMBURR2 Verified Customer Verified Customer

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Easy to make appointments, always on time .This is my second car from Napoli will continue to replace my cars from them and the sales team are great second car from Napoli will continue to replace my cars from them and the sales team are great More

by DWSMITH01 Verified Customer Verified Customer

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Service team is great. Frank was able to get my car taken care of and got me on my way within a reasonable amount of time. care of and got me on my way within a reasonable amount of time. More

by Mike D Verified Customer Verified Customer

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I’d give zero stars if possible. Last month I purchased a 2012 BMW X3 and have still not received the permanent plates. The dealer won’t return my calls or voicemails. I’ll never do business with them again. 2012 BMW X3 and have still not received the permanent plates. The dealer won’t return my calls or voicemails. I’ll never do business with them again. By Monday I won’t be able to drive the car because the transit registration they gave me will expire. An absolutely terrible situation which is probably going to result in a lawsuit against them. More

by bobg971 Verified Customer Verified Customer

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They dont fix nothing and try to get you money.they change mi motor and they give me the car with they chake engine light on and they dont fix nothing change mi motor and they give me the car with they chake engine light on and they dont fix nothing More

by Luciano0422 Verified Customer Verified Customer

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