Sam Azar
Sam Azar at Lehigh Valley Honda

Sam Azar | Page 44

Service Advisor

Lehigh Valley Honda

675 State Avenue
Emmaus, PA 18049

4.9
631 Reviews
4.9

631 Reviews

Write a Review

Dealership Experience

36 yrs, 3 mos

Industry Experience

36 yrs, 3 mos

Languages Spoken

Arabic Arabic

631 Reviews of Sam Azar

September 06, 2023

Dealership Rating
Employee Rating

I have been visiting this service center since 2018. My last visit is couple of weeks ago for oil change and inspection/emission. I got the car back with torn driver seat. I brought this thing to their More

by sharath
Recommend Dealer
No

Other Employees Tagged: Danielle Watts

Sep 06, 2023

Lehigh Valley Honda responded

I am sorry to read you are unhappy with your experience. Per our conversation, I have discussed your concerns with the technician who worked on your vehicle and was informed the seat was damaged when it came in for service. I apologize if we've left the wrong impression. Thank you, Bronson Miller - Service Manager - 6109651332

Sep 06, 2023

sharath responded

I checked my car interior before dropping off. I didn’t notice that tear at all.

September 02, 2023

Dealership Rating
Employee Rating

Was told over the phone $300 to calibrate my lanewatch camera aited three weeks for the appoibtment I get to the dealership and was told it would cost over $500 to calibrate my lanewatch camera. I'm a vet More

by Wphil974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 04, 2023

Lehigh Valley Honda responded

I'm really sorry to hear about your experience. We aim for clear and transparent communication, especially when it comes to pricing, and I can understand your frustration. Please reach out directly so we can discuss this further and see what we might do to rectify the situation. Thank you, Bronson Miller - Service Manager - 6109651332

Sep 05, 2023

Wphil974 responded

I called the number you provided and my call went to voice mail.

August 22, 2023

Dealership Rating
Employee Rating

Danielle was amazing! She greeted me and took me to the waiting area. She also walked me to my car, which was pretty awesome and service I had never had before. She was a More

by Stephanie.schomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maggie Martino, Iad Antonios

Aug 22, 2023

Lehigh Valley Honda responded

Stephanie, it's great to know that Danielle provided you with such a memorable experience at Lehigh Valley Honda! We're always here to provide top-notch service and look forward to your next visit. Thanks for sharing your review!

August 18, 2023

Dealership Rating
Employee Rating

Excellent service from point of scheduling, including customer communication and recommended maintenance/repair for vehicle More

by Dkunkle9288
Recommend Dealer
Yes
Aug 21, 2023

Lehigh Valley Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Aug 21, 2023

Lehigh Valley Honda responded

We're delighted to know you found our service excellent from scheduling to communication and maintenance at Lehigh Valley Honda. Thanks for the positive feedback!

August 16, 2023

Dealership Rating
Employee Rating

After waiting 3hours, we were told that the sliding door couldn’t be fixed. Charged for diagnostic. We both lost 3 hours plus 1hour of travel time. Our part time jobs didn’t get done. Why couldn’t we told a More

by dgimbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 17, 2023

Lehigh Valley Honda responded

I'm sorry to read about your experience. I understand how valuable our customers' time is and do apologize for any inconvenience caused by the long wait or lack of immediate communication regarding your sliding door issue. I'd like to personally assist you with this matter and address any ongoing concerns with your vehicle. If you could, please reach out at your earliest convenience using the number I've provided below. I hope to speak with you soon. Thank you, Bronson Miller - Service Director (610) 965-1332

August 14, 2023

Dealership Rating
Employee Rating

Great experience, my service coordinator was fantastic. She kept me informed all the way. I bought my car here and the Serb team has always been terrific. More

by Donovan.kerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maggie Martino, Iad Antonios

Aug 14, 2023

Lehigh Valley Honda responded

Donovan, we're delighted to know you had a great experience working with our Lehigh Valley Honda team. Thanks for trusting us with your business!

August 13, 2023

Dealership Rating
Employee Rating

Alex was very knowledgeable and helpful with recommendations of work needed to my car after inspection. His honesty and opinion was appreciated. More

by kimc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maggie Martino, Iad Antonios

Aug 14, 2023

Lehigh Valley Honda responded

Thank you for taking the time to share your thoughts on working with Alex and with our service team. We're glad to hear we delivered such a great experience!

August 12, 2023

Dealership Rating
Employee Rating

Always have excellent service. Friendly workers. Tristan Rodriguez extremely helpful & polite. Great job all round More

by jackiejdmills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Rodriguez

Aug 14, 2023

Lehigh Valley Honda responded

Jackie, Thank you for choosing Lehigh Valley Honda. Your feedback and rating mean a lot to us. We're glad Tristan was able to help, and we hope to see you again!

August 11, 2023

Dealership Rating
Employee Rating

Everything was top notch, keep up the great work in the shop and also all the advisors... More

by Shkelzen Hajzeraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Lehigh Valley Honda responded

Shkelzen, Thanks for sharing your thoughts about your experience with Lehigh Valley Honda. Sam and our team appreciate your business and hope to see you again soon!

August 11, 2023

Dealership Rating
Employee Rating

Great customer service, Samatha Rodriguez was terrific! I was in for service and everything was taken care of perfectly!⭐️⭐️⭐️⭐️⭐️ More

by Mary Adele Bogdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samatha Rodriguez - 5 stars also??????????

Aug 14, 2023

Lehigh Valley Honda responded

Mary, Thank you for the kind words for our service department! We look forward to sharing your compliments with Samatha and our team and don't hesitate to let us know if we can be of further assistance.

...
44
...

Dealership Inventory (408 Vehicles)

new 2026 Honda Accord car, priced at $32,380
2026 Honda Accord
new
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive
new 2026 Honda Civic car
2026 Honda Civic
new
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V car
2026 Honda CR-V
new
Canyon exterior
CVT
All-wheel Drive
new 2026 Honda CR-V Hybrid car
2026 Honda CR-V Hybrid
new
Platinum White Pearl exterior
CVT
All-wheel Drive
new 2026 Honda Civic Hybrid car
2026 Honda Civic Hybrid
new
Blue Lagoon exterior
CVT
Front-wheel Drive
used 2026 Honda Civic Hybrid car, priced at $32,189
2026 Honda Civic Hybrid
used
Solar Silver Metallic exterior
CVT
Front-wheel Drive