Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 12

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
482 Reviews
4.7

482 Reviews

Write a Review

Dealership Experience

7 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

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482 Reviews of Sam Chau

March 19, 2025

Dealership Rating
Employee Rating

Jeffery is the best ! He has helped me for a long time always knows what I need and always there if I have any questions are need help . I would never go through anyone el More

by kathymccord5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Nagler, Jeffery Byers

Mar 20, 2025

Westside Lexus responded

We're delighted to hear that Jeffery has been such a great help and resource for you at Westside Lexus! It's wonderful knowing our team consistently meets your needs. Thank you for choosing us, and we're here whenever you need assistance with your cars!

March 17, 2025

Dealership Rating
Employee Rating

Buying a car was seamless. Rafael and Gary made the experience easy and fast . thank you! More

by L1FORBES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Cohen, Rafael Garcia

Mar 17, 2025

Westside Lexus responded

Thank you for the great review. We look forward to seeing you again at Westside Lexus!

March 14, 2025

Dealership Rating
Employee Rating

Jaxon made my car buying experience pleasant, even though ordinarily I hate the process. He was straightforward and professional, and I never felt like I was being pressured or upsold. More

by jcaggiano0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ponce , Jaxon Borowski

Mar 16, 2025

Westside Lexus responded

We're delighted to hear that Jaxon made your experience a pleasant one at Westside Lexus! Our team strives for straightforward and pressure-free service. Thanks for sharing your feedback!

March 10, 2025

Dealership Rating
Employee Rating

This was my second purchase from Westside Lexus! It’s always pretty straight forward not alot of going back and forth! Everyone is very friendly and helpful! It’s such a beautiful state of the art d More

by JANET-ELLIOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff, Dominic Thornton

Mar 10, 2025

Westside Lexus responded

Thank you for choosing Westside Lexus again! We're delighted to hear that your experience was straightforward and enjoyable. Our team takes pride in maintaining a friendly atmosphere and state-of-the-art facility. Enjoy your new vehicle!

March 09, 2025

Dealership Rating
Employee Rating

The sales transaction was quick and efficient. I did feel a tad rushed to pick-up a vehicle that I had been waiting 4 months for. Staff was professional and friendly other than rushing the proce More

by mannymartinez_00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson

Mar 10, 2025

Westside Lexus responded

Manny, thank you for sharing your feedback. We're glad to hear the transaction was efficient and that our Westside Lexus team was professional and friendly. We appreciate your patience during the wait, and we'll take note of your comments about feeling rushed. Enjoy your new vehicle!

March 03, 2025

Dealership Rating
Employee Rating

Our family has been buying cars from West Side Lexus for decades and we always appreciate the professionalism and care from all its team members throughout the process. More

by Hewadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kang

Mar 03, 2025

Westside Lexus responded

Hewadley, thank you for your continued trust in Westside Lexus! We're delighted to hear that our team's professionalism and care have made a lasting impression on your family. Looking forward to serving you again in the future!

February 22, 2025

Dealership Rating
Employee Rating

Excellent customer service, pleasant shopping experience and very nice facility. Very happy with my Lexus purchase at this dealership! More

by Vinh_Cypress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown

Feb 24, 2025

Westside Lexus responded

We're delighted to hear that you had an excellent experience at Westside Lexus! Enjoy your new vehicle, and thank you for choosing us.

February 09, 2025

Dealership Rating
Employee Rating

Alex is very knowledgeable of the product, aside of his professional manner, he's been very patient with me. More

by cookientn52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ponce

Feb 10, 2025

Westside Lexus responded

We're delighted to hear that Alex provided you with knowledgeable and patient service at Westside Lexus. Thank you for sharing your experience!

January 30, 2025

Dealership Rating
Employee Rating

Awesome experience. David was great! He took the time to explain every little detail. Sam was really helpful with warranty/additions. Quick in and out purchase. So happy More

by jamieerinn22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff

Jan 31, 2025

Westside Lexus responded

We're delighted to hear that David and Sam made your experience at Westside Lexus a memorable one! Enjoy every moment with your new Lexus, and thank you for choosing us!

January 20, 2025

Dealership Rating
Employee Rating

Very professional and knowledgeable. Leased my first car about 2005, bought a car in 2009 and cannot emphasize how easy it is to work with the personnel. More

by susanschw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Perkins, Jeff Jones

Jan 20, 2025

Westside Lexus responded

Thank you for your continued trust in Westside Lexus! We're delighted to hear that our team has consistently provided a professional and easy experience over the years. We look forward to assisting you with any future needs!

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