Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 13

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
487 Reviews
4.7

487 Reviews

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Dealership Experience

7 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

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487 Reviews of Sam Chau

March 03, 2025

Dealership Rating
Employee Rating

Our family has been buying cars from West Side Lexus for decades and we always appreciate the professionalism and care from all its team members throughout the process. More

by Hewadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kang

Mar 03, 2025

Westside Lexus responded

Hewadley, thank you for your continued trust in Westside Lexus! We're delighted to hear that our team's professionalism and care have made a lasting impression on your family. Looking forward to serving you again in the future!

February 22, 2025

Dealership Rating
Employee Rating

Excellent customer service, pleasant shopping experience and very nice facility. Very happy with my Lexus purchase at this dealership! More

by Vinh_Cypress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown

Feb 24, 2025

Westside Lexus responded

We're delighted to hear that you had an excellent experience at Westside Lexus! Enjoy your new vehicle, and thank you for choosing us.

February 09, 2025

Dealership Rating
Employee Rating

Alex is very knowledgeable of the product, aside of his professional manner, he's been very patient with me. More

by cookientn52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ponce

Feb 10, 2025

Westside Lexus responded

We're delighted to hear that Alex provided you with knowledgeable and patient service at Westside Lexus. Thank you for sharing your experience!

January 30, 2025

Dealership Rating
Employee Rating

Awesome experience. David was great! He took the time to explain every little detail. Sam was really helpful with warranty/additions. Quick in and out purchase. So happy More

by jamieerinn22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff

Jan 31, 2025

Westside Lexus responded

We're delighted to hear that David and Sam made your experience at Westside Lexus a memorable one! Enjoy every moment with your new Lexus, and thank you for choosing us!

January 20, 2025

Dealership Rating
Employee Rating

Very professional and knowledgeable. Leased my first car about 2005, bought a car in 2009 and cannot emphasize how easy it is to work with the personnel. More

by susanschw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Perkins, Jeff Jones

Jan 20, 2025

Westside Lexus responded

Thank you for your continued trust in Westside Lexus! We're delighted to hear that our team has consistently provided a professional and easy experience over the years. We look forward to assisting you with any future needs!

January 06, 2025

Dealership Rating
Employee Rating

John is great. Makes the transaction very easy. He is very thorough in explaining the details and showing you all of the features of the vehicle. More

by dfaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Jan 06, 2025

Westside Lexus responded

We're delighted to hear that John made your experience at Westside Lexus smooth and informative. Thank you for sharing this feedback, and enjoy all the features of your new vehicle!

January 06, 2025

Dealership Rating
Employee Rating

Friendly Efficient Fair Knowledgeable Prompt Beautif ul facility Easy transaction Professional salemen Ease of communication Not pushy More

by kechurch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Nguyen

Jan 06, 2025

Westside Lexus responded

Thank you for highlighting the positive aspects of your experience with Westside Lexus! We're delighted to know that our team provided friendly and efficient service in a beautiful facility. We appreciate your feedback and look forward to serving you again!

January 04, 2025

Dealership Rating
Employee Rating

Jay was easy to work with and very knowledgeable. It made buying a Lexus an enjoyable process. He was always there with an answer to all questions and contacted me immediately. More

by alice.feehery
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown

Jan 06, 2025

Westside Lexus responded

Alice, we're delighted to hear that Jay made your experience at Westside Lexus enjoyable and informative. Thank you for sharing this positive feedback!

January 02, 2025

Dealership Rating
Employee Rating

Rick Tatum has been working with us for months concerning a TX until we found a GX 550. Rick kept us informed as to the deliveries of the GX until we found the one we were looking for! Rick's professionalism More

by drt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Tatum

Jan 02, 2025

Westside Lexus responded

It's fantastic to hear that Rick provided such excellent service and helped you find the perfect GX 550 at Westside Lexus! We appreciate your continued trust in us and look forward to assisting with your next order. Enjoy the new ride!

December 30, 2024

Dealership Rating
Employee Rating

Good customer service. Kenny saw my husband and he came right over to help us search for my new vehicle. More

by Lakeshia Jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Huynh

Dec 31, 2024

Westside Lexus responded

Lakeshia, we're delighted to hear that Kenny provided you with excellent service at Westside Lexus. Thank you for sharing your experience and enjoy your new vehicle!

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