Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 39

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
482 Reviews
4.7

482 Reviews

Write a Review

Dealership Experience

7 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

View more languages

482 Reviews of Sam Chau

August 15, 2021

Dealership Rating
Employee Rating

Very good experience just like my first purchase here Iam doing my next purchase and had a even better experience will continue to do business there. Very satisfied More

by Ray Ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MJ Rizvi

Aug 16, 2021

Westside Lexus responded

Thank you so much for being a loyal Westside Lexus customer! We are thrilled to hear that your recent purchase went smoothly and we appreciate you taking time to post a review. Safe driving and enjoy your week!

August 11, 2021

Dealership Rating
Employee Rating

Excellent service and made the whole process easy. I would definitely recommend friends visiting this location if they are ever looking for a new car. More

by CJBUSHEK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers , Charli Byers

Aug 11, 2021

Westside Lexus responded

Thank you for reviewing and recommending us! We're so glad to hear we're delivering the excellent guest experience we strive for, and we hope to see you again down the road! Safe travels! - the Westside Lexus team

August 09, 2021

Dealership Rating
Employee Rating

Jeff Margolis is an asset to Westside Lexus & Lexus USA Sales. He is bar none to all auto sales representatives & no other sales type can compare to his excellent services! More

by Fcleung
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu, Charles Perkins , Jeff Margolis, Nam Pham

Aug 09, 2021

Westside Lexus responded

Thank you for the great review! We appreciate your support and your taking the time to shout out Jeff. Drive safely in your new vehicle, and we hope to see you back at Westside Lexus!

August 07, 2021

Dealership Rating
Employee Rating

The customer service is unparalleled! You actually enjoy going in for car purchase, service, or just browsing. They know how to solve problems so you don't have to. Great place that makes auto ownership eff More

by judyboyd2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann

Aug 07, 2021

Westside Lexus responded

Judy, we always want you to enjoy your time with us at Westside Lexus! It means a great deal to our team that you've shared your experience and how much you appreciate our top quality customer service. Our ultimate goal is to make auto ownership effortless! We're so grateful to have earned your business and will always look forward to your visits. Take care!

August 07, 2021

Dealership Rating
Employee Rating

Very professional, helpful and friendly. Down to earth people with conversation tone. Very appreciative of the process. Great experience overall. Best ever. Thank you all More

by jmcovel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon, Joey Broussard

Aug 08, 2021

Westside Lexus responded

Thank you for the positive feedback and kind words - it truly makes our day to hear. Safe travels, and come back to Westside Lexus again next time!

August 05, 2021

Dealership Rating
Employee Rating

Great respectful and knowledgeable salesperson. It was a very pleasant experience. I would happily recommend your dealership to those car shopping. Thanks again for making this a seamless experience! More

by svoinis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chong Lee , Dallas Chamberlain

Aug 05, 2021

Westside Lexus responded

It was so kind of you to share your experience with us! We are proud to have earned your business here at Westside Lexus. Enjoy the new ride!

August 04, 2021

Dealership Rating
Employee Rating

A first-class operation. This is my third Lexus and part of my decision process is the way I am treated during the life of the vehicle, i.e. when the car needs maintenance or repair, not just during the pur More

by Suerob48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff

Aug 10, 2021

Westside Lexus responded

Thank you for the glowing review! We're thrilled to hear that we're delivering the world-class customer experience we strive for across all departments. Safe travels in your newest vehicle! - your friends at Westside Lexus

August 02, 2021

Dealership Rating
Employee Rating

Merrill, Sales representative was excellent. He genuinely cared about what I wanted in a car and made me feel like family. Thank you so much. More

by seebelinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton

Aug 02, 2021

Westside Lexus responded

It's great to hear that Merrill was so caring and worked hard to get the car you wanted. Thanks for your business. --The Team at Westside Lexus

July 30, 2021

Dealership Rating
Employee Rating

Catalina was so courteous, professional, and such a sweetheart! I was not planning to purchase a vehicle at all but made it happen with only one phone call and less than a 2 hour wait upon my arrival t More

by Gratefulone365
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Catalina Kurdiyeh

Aug 02, 2021

Westside Lexus responded

Thank you for taking time to commend Catalina and our Westside Lexus team! We are so happy to hear that your purchasing process went smoothly and we truly appreciate your repeat business. Congratulations on your new ride! We wish you safe and happy driving.

July 27, 2021

Dealership Rating
Employee Rating

Excellent service. Would highly recommend. I have purchased 3 vehicles from Westside Lexus and my experience has always been excellent in all departments. Thank you More

by Sherylcody
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Buck, Alex Winnicki

Jul 27, 2021

Westside Lexus responded

Sheryl - thanks for your continued support of Westside Lexus. We're happy to hear that our team always takes care of you and we wish you safe travels!

...
39
...

Dealership Inventory (775 Vehicles)

new 2026 Lexus RX 350 car, priced at $64,748
2026 Lexus RX 350
new
Black exterior
Automatic
All-wheel Drive
new 2026 Lexus TX 500h car, priced at $76,257
2026 Lexus TX 500h
new
Silver exterior
Automatic
All-wheel Drive
used 2021 Nissan Murano car, priced at $24,888
2021 Nissan Murano
used
Pearl White exterior
CVT
Front-wheel Drive
used 2019 Lexus RX 350 car, priced at $24,888
2019 Lexus RX 350
used
Cashmere Metallic exterior
Automatic
Front-wheel Drive
used 2018 GMC Yukon car, priced at $19,888
2018 GMC Yukon
used
Iridium Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Lexus RX 350 car, priced at $63,148
2026 Lexus RX 350
new
Red exterior
Automatic
Front-wheel Drive