Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 40

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
470 Reviews
4.7

470 Reviews

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Dealership Experience

6 yrs, 11 mos

Languages Spoken

Cantonese Cantonese

English English

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470 Reviews of Sam Chau

June 27, 2021

Dealership Rating
Employee Rating

Shawn (sales) was very patient and cordial with me. Even though I did not get the color I really wanted (red), Shawn helped me make the best decision taking advantage of the month’s deal with a promise to g More

by yiburns
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn An

Jun 28, 2021

Westside Lexus responded

We are so happy to hear that Shawn could assist with your purchase and we appreciate you sharing this feedback about him and Sam. Thank you so much for trusting your business with Westside Lexus! Safe travels and we look forward to working together next time.

June 26, 2021

Dealership Rating
Employee Rating

This was my wife and I’d first time buying a vehicle on our own and the process was great. Treated like family and worked with us on every aspect. 10/10 would absolutely recommend Westside Lexus! More

by Hunter Anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gonzo Jimenez

Jun 28, 2021

Westside Lexus responded

Hunter, thank you for taking the time to leave us a review! It was our pleasure to assist you and your wife here at Westside Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

June 25, 2021

Dealership Rating
Employee Rating

Lexus has a nice air conditioning area with great coffee inside. So didn’t mind waiting on new car. Salesman extremely helpful. Sat in my new car and adjusted all gadgets for me. Awesome More

by SUSANHEY1
Recommend Dealer
Yes

Other Employees Tagged: Tim Gallagher, Anil Sharma

Jun 27, 2021

Westside Lexus responded

Thank you for the wonderful review, Susan! We're glad to hear you enjoyed our facilities and had such a pleasant experience purchasing your vehicle from us. We hope you love your new ride, and we hope to see you back at Westside Lexus again in the future! Safe travels!

June 25, 2021

Dealership Rating
Employee Rating

Steve, my salesperson, was personable and knowledgeable. He really cares about his guests. More

by KENUSL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann

Jun 25, 2021

Westside Lexus responded

Thank you for taking the time to share your kind words about Steve! We appreciate your business and we hope to work with you again at Westside Lexus. Drive safely!

June 18, 2021

Dealership Rating
Employee Rating

I’m very satisfied with Westside Lexus. Everyone I’ve come in contact with is very reliable and accommodating. I’ve never had a problem with anyone taking care of my needs. More

by SCOTTIELC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2021

Westside Lexus responded

Thank you for the great review! We are delighted to hear that we can provide exceptional service every time you stop by Westside Lexus. We look forward to working with you again down the road. Take care!

June 18, 2021

Dealership Rating
Employee Rating

Everyone was courteous and helpful. The salesmen were in constant communication and cared about what I wanted in a car. They went above and beyond to meet my needs. Facility was clean. More

by slaterlori
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Garza

Jun 20, 2021

Westside Lexus responded

Thank you for the terrific review, Lori! We're grateful for your business and glad to hear that we could make your sales experience a positive one. Safe travels and come back soon, from all of us here at Westside Lexus!

June 17, 2021

Dealership Rating
Employee Rating

This is was a wonderful experience. Process was easy. Alex found the vehicle I was like looking for. Best customer service. Love my new vehicle!! More

by pjloud
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Winnicki

Jun 17, 2021

Westside Lexus responded

Congratulations on your new car! It makes our day to hear that Alex and the team gave you a five-star purchase experience and we hope to work with you again down the road. Thank you for choosing Westside Lexus!

June 15, 2021

Dealership Rating
Employee Rating

Absolutely a great experience. Kim Jesses was the best help for me in buying my new car, he saved me so much time & $$. He helped me so much in comparing different models and cars and I love my new car. O More

by Aiden Habashi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Jessee, MJ Rizvi, Andrew Tran

Jun 15, 2021

Westside Lexus responded

Aiden - Thank you for shopping with us at Westside Lexus! We are very happy to hear that Kim helped you get into the right car at the right price, and we truly appreciate you taking time to commend him. Safe driving and we hope to see you down the road!

June 14, 2021

Dealership Rating
Employee Rating

Nice service from the financing rep and the sales ladyCatalina very courteous she meet all my expectations friendly knowledgeable about the card on stock overall very good service More

by miamiabenitez
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Catalina Kurdiyeh

Jun 15, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that Catalina took such good care of you here at Westside Lexus, and we will certainly let her know that you appreciate her help. We hope to see you again sometime!

June 14, 2021

Dealership Rating
Employee Rating

I had a very pleasant experience when I purchased my vehicle. The time spent at the dealership was less than any other car purchases. Thanks! More

by KHARRIS2TEACH
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Desmond Johnson

Jun 15, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Westside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

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