Sam Chau
Sam Chau at Westside Lexus

Sam Chau

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
393 Reviews
4.7

393 Reviews

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Dealership Experience

6 yrs

Languages Spoken

Cantonese Cantonese

English English

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393 Reviews of Sam Chau

June 03, 2025

Dealership Rating
Employee Rating

Philippe Haddad is an amazing sales rep, thorough and easy to work with with great communication. Thank you for making our purchase incredibly easy! More

by jfrancois0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philippe Haddad

Jun 04, 2025

Westside Lexus responded

We're delighted to hear that Philippe made your experience at Westside Lexus so seamless! Thank you for sharing this positive feedback. Enjoy your new vehicle!

June 02, 2025

Dealership Rating
Employee Rating

Doug was fair and honest about the vehicle. Was very helpful and provided a lot of good information. Was timely in getting back to me and providing the details I asked for. I would recommend h More

by duckd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Phillips

Jun 03, 2025

Westside Lexus responded

Thank you for sharing your experience with Doug at Westside Lexus! We're glad to hear he was helpful and provided the information you needed. We appreciate your recommendation and look forward to assisting you again in the future!

May 28, 2025

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Employee Rating

The dealership caters to their customers. Shawn treated us as a priority and was extremely patient and very knowledgeable. More

by cknutson0507
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn An

May 28, 2025

Westside Lexus responded

Thank you for sharing your experience! We're delighted to hear that Shawn provided exceptional service and made you feel like a priority at Westside Lexus. We appreciate your feedback and look forward to serving you again in the future!

May 28, 2025

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The salesman was very nice and helpful. I will definitely buy my next car from Westside Lexus. More

by ajl2gpd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ponce

May 28, 2025

Westside Lexus responded

We are thrilled to hear that you had an excellent purchasing experience here at Westside Lexus. We look forward to assisting you again in the future!

May 23, 2025

Dealership Rating
Employee Rating

I purchased from out of town via phone, texts and email. Couldn't ever have a greater experience than this. Shannon George made the whole experience as seamless and easy as possible. The whole process wa More

by DHARRIS581SATX
Recommend Dealer
Yes

Other Employees Tagged: Shannon George

May 23, 2025

Westside Lexus responded

We're delighted to hear that Shannon made your out-of-town purchase seamless and straightforward at Westside Lexus! Thank you for sharing your experience, and we're thrilled you'd feel comfortable doing it again with us. Enjoy the new ride!

May 19, 2025

Dealership Rating
Employee Rating

Joey was great to work with from start to finish. He was very knowledgeable and helpful with my new purchase. He trained me, and set up my app. Best Sales Rep I have worked with in a long time. T More

by Ljbond2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

May 19, 2025

Westside Lexus responded

We're delighted to hear that Joey provided such excellent service during your purchase at Westside Lexus! It's wonderful knowing he was able to assist you with everything from training to app setup. Enjoy your new vehicle, and thank you for choosing us!

May 17, 2025

Dealership Rating
Employee Rating

I did not work with Joey at all. Regardless all the services I received during the purchase of my new vehicle I could have done it online at at the comfort of my home - no personal s More

by Sagun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Jun 01, 2025

Westside Lexus responded

Sagun, I'm sorry to hear that your experience wasn't as personal as expected. We strive for exceptional service and appreciate your feedback on the departments that stood out positively. If there's anything more you'd like to discuss or any way we can improve, please feel free to reach out. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

May 16, 2025

Dealership Rating
Employee Rating

The dealership was pleasant and easy to work with and our salesperson, Jay Brown, was knowledgeable, friendly and very helpful. He was particularly helpful getting a car that would meet our needs. More

by don90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown

May 19, 2025

Westside Lexus responded

We're delighted to hear that Jay Brown and the Westside Lexus team provided such a pleasant experience. It's great to know you found exactly what you needed with their help! Enjoy your new car!

May 15, 2025

Dealership Rating
Employee Rating

Danny Garza and Mary Margaret McGowan made buying a car easy and fun! It was a smooth transaction. More

by mashute
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2025

Westside Lexus responded

Thank you for leaving Westside Lexus a five-star review! We are happy to hear that Danny and Mary ensured a smooth buying process. Congrats on your new ride!

May 10, 2025

Dealership Rating
Employee Rating

I had a great experience purchasing a car from West Side Lexus. Merrell has helped and offered great service from start to finish. More

by gpapp691
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton

May 12, 2025

Westside Lexus responded

We're delighted to hear that Merrell provided you with excellent service throughout your car purchase at Westside Lexus. Thank you for sharing your positive experience!

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