Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 2

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
503 Reviews
4.8

503 Reviews

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Dealership Experience

7 yrs, 4 mos

Languages Spoken

Cantonese Cantonese

English English

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503 Reviews of Sam Chau

August 31, 2026

Dealership Rating
Employee Rating

Purchasing two cars within a month was a pleasure. John Loving took the time to understand my needs. We knew we wanted the IS 350 Sport, however we were a little unsure of purchasing the TX 350 Prem More

by jjblanchard1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Loving, Brooke Malia

Aug 31, 2026

Westside Lexus responded

Thank you for sharing your fantastic experience with John and the team! We're thrilled to hear that he took such good care of you during both purchases. Enjoy your Lexus IS 350 Sport and TX 350 Premium! - Westside Lexus

August 15, 2026

Dealership Rating
Employee Rating

Great experience. We have buying from Westside since 2004. Always a positive transaction. I recommend visiting Westside and Shannon for your next vehicle. More

by tas1156
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon George , Ty Stansbury

Aug 18, 2026

Westside Lexus responded

Thank you for being part of our Westside Lexus family since 2004! We’re happy to have you as a loyal customer and look forward to seeing you again. We’ll be sure to pass along your kind words to Shannon!

August 10, 2026

Dealership Rating
Employee Rating

Middleton was Excellent! Young lady from tech was rushed in going over car settings.w/me. More

by mzkat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton, Adam Nguyen

August 06, 2026

Dealership Rating
Employee Rating

Excellent service from beginning to end enhanced by help from Christian Bauer the sales person we were privileged to represent us. More

by ehiggins3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Bauer

Aug 06, 2026

Westside Lexus responded

Thank you for choosing Westside Lexus and for sharing your five-star review! We will be sure to pass the kind words along to Christian!

July 29, 2026

Dealership Rating
Employee Rating

Great at the sale but poor in follow up service. Will use a different sales person if I come back More

by lgaskill77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff Jones , Laura Brown

July 29, 2026

Dealership Rating
Employee Rating

Great team, a great environment, an easy purchase and great follow-up. I would buy again! More

by deandrajl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Garcia

Jul 29, 2026

Westside Lexus responded

Thank you for your confidence in Westside Lexus, Dean!

July 21, 2026

Dealership Rating
Employee Rating

Mr. Middleton went above and beyond. Honest and patient. He turned my initial visit from a bad review to a excellent review. More

by lloydoghogho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2026

Westside Lexus responded

We are beyond grateful for your kind words about Mr. Middleton and we'll be sure to commend him for his exceptional service. Thank you for choosing Westside Lexus! See you next time.

July 14, 2026

Dealership Rating
Employee Rating

Everything went very smooth, no issues car was cleaned and ready to go . Everyone was very helpful. Most negotiating was already done online with sales rep. More

by jdurr5658
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Rueda

Jul 15, 2026

Westside Lexus responded

Thank you for sharing your feedback with us! We're so glad to hear you had a smooth and efficient experience. We hope to see you again at Westside Lexus!

July 13, 2026

Dealership Rating
Employee Rating

The staff and service are excellent. Their service goes above and beyond. They definitely goes the extra mile to value your time and your business. More

by aechevarria2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Bui , Mary Margaret McGowan

Jul 13, 2026

Westside Lexus responded

Thank you for choosing Westside Lexus and for sharing your experience here! We look forward to your next visit!

July 09, 2026

Dealership Rating
Employee Rating

The dealership was clean, welcoming, well organized, and created a comfortable atmosphere from the start. More

by ROGER ELMESSAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philippe Haddad

Jul 09, 2026

Westside Lexus responded

Hi Roger - We truly appreciate your kind words about our clean and welcoming environment. Thank you for choosing Westside Lexus!

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