Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 2

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
467 Reviews
4.7

467 Reviews

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Dealership Experience

6 yrs, 10 mos

Languages Spoken

Cantonese Cantonese

English English

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467 Reviews of Sam Chau

March 07, 2026

Dealership Rating
Employee Rating

Ronnie and Sam were both great to work with! They both made the whole process seamless! More

by stacy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Samuel

Mar 09, 2026

Westside Lexus responded

Thank you for your confidence in Westside Lexus! We appreciate your business, Stacy. Ronnie and Sam will appreciate your shout-out.

March 03, 2026

Dealership Rating
Employee Rating

Known Shannon for a couple of years, and he’s always given me the best deals and worked around every obstacle in securing the right vehicle. So far I have purchased three amazing vehicles and have had z More

by MREVUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Shannon George

Mar 04, 2026

Westside Lexus responded

Thank you for sharing your awesome feedback about Shannon and our team! We look forward to serving you again in the future. See you next time here at Westside Lexus!

February 24, 2026

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Employee Rating

All sales & finance personnel were polite & courteous! We purchased a RX350 for my wife and she was very happy!! More

by waldmann5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Feb 25, 2026

Westside Lexus responded

Congratulations on the new Lexus RX 350! We're delighted to hear your experience with our team was a positive one. Thank you for choosing Westside Lexus!

February 24, 2026

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Employee Rating

The dealer had a good inventory, and the salesperson was quite congenial and competent. The only bad part was the high-pressure sales once we got to signing papers. More

by MIKESCHOENB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

February 24, 2026

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Employee Rating

Catalina Was Very kind and friendly. The dealership was very nice and clean. No issues or concerns More

by franniemarie10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Catalina Kurdiyeh

Feb 24, 2026

Westside Lexus responded

Frannie, thank you so much for leaving Westside Lexus a five-star review! We are happy to hear that Catalina was friendly and our facilities were clean. See you next time!

February 23, 2026

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Employee Rating

My salesman AJ was amazing, professional and helpful. Everyone we dealt with were great people More

by thynguyen1075
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton, AJ Rueda

Feb 23, 2026

Westside Lexus responded

Thank you for stopping by to leave AJ and Westside Lexus a wonderful review!

February 22, 2026

Dealership Rating
Employee Rating

Lauren was very professional, without any pressure. I was less pleased with Mr. Chau who was too much of a high-pressure sales person. More

by MIKESCHOENB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

February 21, 2026

Dealership Rating
Employee Rating

Westside Lexus is a very comfortable dealership and appears to be thriving on the demand for their product. I did get the sense that my personal satisfaction with the new car buying process was not of More

by rob_schaefer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nellie Gonzalez

February 19, 2026

Dealership Rating
Employee Rating

The deal was made over the phone, and the process to finalize the deal was quick, with most of the time waiting for the vehicle and the line for finance. More

by mmrh1000
Recommend Dealer
Yes

Other Employees Tagged: Doug Phillips

Feb 20, 2026

Westside Lexus responded

Thank you for sharing your feedback! We're glad to hear you were satisfied with your purchase group. - The Westside Lexus Team

February 19, 2026

Dealership Rating
Employee Rating

Salesman Tim Easterling was fantastic throughout the entire process. Last June, he approached me on the showroom floor and asked if I needed assistance. From the start he was extremely professional and More

by margaret.franks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Easterling

Feb 19, 2026

Westside Lexus responded

We're delighted to hear that Tim and Sam took such great care of you every step of the way. Thank you for choosing Westside Lexus – we hope you enjoy every mile in your new car!

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