Sam Chau | Page 44

Great customer relationship and willing to go the extra mile to work with me. The sale and financial representatives were outstanding in helping me get the best deal available. mile to work with me. The sale and financial representatives were outstanding in helping me get the best deal available. More

by LEEN_77066 Verified Customer Verified Customer

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Great customer service and support! The staff listened to our questions and concerns and helped us find what we were looking for. I’ll definitely do business with them in the future. Dave our questions and concerns and helped us find what we were looking for. I’ll definitely do business with them in the future. Dave More

by DAVIDMEDINA6746 Verified Customer Verified Customer

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The two salesmen I worked with were very helpful and patient with me in choosing a certified pre-owned Lexus. I would highly recommend Westside Lexus to potential buyers. patient with me in choosing a certified pre-owned Lexus. I would highly recommend Westside Lexus to potential buyers. More

by SANDRA28 Verified Customer Verified Customer

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This is my third Lexus new vehicle purchase from Westside Lexus in about 2 years. My new vehicle purchase started in service this time with several unforeseen and unfortunate events that took place on m Lexus in about 2 years. My new vehicle purchase started in service this time with several unforeseen and unfortunate events that took place on my first service visit. Mr. Nemoto (Service Advisor) is always professional and pleasant to deal with and prepared everything in detail for my service visit. My service visit did not go as planned and at the beginning I was very disappointed. Jeremy Reardon (Shop Foreman) was courteous to deal with and sympathetic to my concerns and did his best to correct the issue. Not to go into details but to reiterate my last new car purchase review....Mr. Michael Lorch (Service Manager) always follows through with promises and does a very thorough investigation concerning customer claims. He turned my lemon service visit into a delicious lemonade! Westside Lexus service is excellent! I was able to again meet with Ms. Chong Lee (Sales consultant) who is quite knowledgeable about the new and pre-owned vehicles and treats me like family. Mr. Ty Stanberry (Pre-Owned Sales Director) always has a smile on his face and is extremely nice to deal with. Always a pleasure! I also was able to spend time with Mr. James Breaux (General Sales Manager) who I have the highest admiration for his management skills, patience in dealing with the difficult/particular customers like me and just being a very nice but professional person. Mr. Nam Pham (Financial Advisor) sold me my first Lexus along with Ms. Lee. He took time out of his busy schedule to talk with me and drive in my new vehicle, made me laugh as usual and then took my money ( to pay for my new Vehicle). Mr. Travis Buck (Technology Specialist) knows his new Lexus vehicles! He went over all the new features on my new Lexus and set up my phone application so I can monitor everything on my new Lexus. My experience with Westside Lexus and personnel is top notch. I highly recommend any new vehicle customer, pre owned vehicle customer or Service customer to save money and time go directly to Westside Lexus. They are the best! More

by vtec32 Verified Customer Verified Customer

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Great customer service. Edwar was able to help us got the car we wanted in a timely matter. Always a great time here at Westside! car we wanted in a timely matter. Always a great time here at Westside! More

by Karennguyen2310 Verified Customer Verified Customer

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Sam Chau provided me with detailed information about the car, price and features over the phone. Sam went extra miles to ensure I was comfortable with my decision. The communication was always clear and car, price and features over the phone. Sam went extra miles to ensure I was comfortable with my decision. The communication was always clear and professional. He even checked on me after I arrived home in Dallas with the new vehicle to make sure that I was satisfied with everything. I have purchased a few new cars in the past but have never received such caring and appreciation. Thank you Sam, Westside Lexus and staff for an excellent buying experience. More

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We are very pleased with our purchase, and the service was excellent! We will definitely recommend Westside Lexus to our friends, and family! Thanks, Danny & Kim Ross was excellent! We will definitely recommend Westside Lexus to our friends, and family! Thanks, Danny & Kim Ross More

by kimr2565 Verified Customer Verified Customer

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Very professional & friendly staff!! They even watch my baby for me while I went for a test drive!!! Everyone spoke and stop by to say hey to my baby as they walked by!!! It was like we were all family! baby for me while I went for a test drive!!! Everyone spoke and stop by to say hey to my baby as they walked by!!! It was like we were all family! They worked a really great deal for me!! Do yourself a favor and patronize this dealership!! Def will come here to purchase my next vehicle! More

by velorathomas Verified Customer Verified Customer

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Nam and Sam were excellent in their customer service. No arush and very knowledgeable about the vehicles and were willing to go extra miles patiently with me arush and very knowledgeable about the vehicles and were willing to go extra miles patiently with me More

by fchaniadi Verified Customer Verified Customer

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Great experience buying my IS 350 F Sport.. Mark Solomon and Sam Chau were both excellent to work with on all aspects of the deal from beginning to delivery and Sam Chau were both excellent to work with on all aspects of the deal from beginning to delivery More

by bmindes Verified Customer Verified Customer

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