Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 43

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
473 Reviews
4.7

473 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Languages Spoken

Cantonese Cantonese

English English

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473 Reviews of Sam Chau

May 06, 2021

Dealership Rating
Employee Rating

Great customer service. Edwar was able to help us got the car we wanted in a timely matter. Always a great time here at Westside! More

by Karennguyen2310
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Edwar Guerrero

May 06, 2021

Westside Lexus responded

Karen - we're delighted to hear we're achieving our goal of providing outstanding customer service. Thank you for choosing Westside Lexus and see you next time!

April 27, 2021

Dealership Rating
Employee Rating

Sam Chau provided me with detailed information about the car, price and features over the phone. Sam went extra miles to ensure I was comfortable with my decision. The communication was always clear and More

by Tai Nguyen
Friendliness
Recommend Dealer
Yes
Apr 27, 2021

Westside Lexus responded

Tai - Thank you for the great review! We strive to make the purchasing process go smoothly, and it is wonderful to hear that this was reflected in your time working with Sam. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Westside Lexus down the road!

April 26, 2021

Dealership Rating
Employee Rating

We are very pleased with our purchase, and the service was excellent! We will definitely recommend Westside Lexus to our friends, and family! Thanks, Danny & Kim Ross More

by kimr2565
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philippe Haddad

Apr 26, 2021

Westside Lexus responded

Danny and Kim - We are thrilled that our team earned your business and excellent recommendation. Thank you for choosing Westside Lexus and safe travels in your new car!

April 21, 2021

Dealership Rating
Employee Rating

Very professional & friendly staff!! They even watch my baby for me while I went for a test drive!!! Everyone spoke and stop by to say hey to my baby as they walked by!!! It was like we were all family! More

by velorathomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma , Gonzo Jimenez

Apr 21, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Westside Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your new ride!

March 26, 2021

Dealership Rating
Employee Rating

Nam and Sam were excellent in their customer service. No arush and very knowledgeable about the vehicles and were willing to go extra miles patiently with me More

by fchaniadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

Mar 29, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We are so glad Nam and Sam both took good care of you here at Westside Lexus, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

March 08, 2021

Dealership Rating
Employee Rating

Great experience buying my IS 350 F Sport.. Mark Solomon and Sam Chau were both excellent to work with on all aspects of the deal from beginning to delivery More

by bmindes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Mark Solomon

Mar 08, 2021

Westside Lexus responded

Congratulations on your new Lexus IS 350 F Sport! It is gratifying to hear that our team took such great care of you during the purchase process. Thank you from all of us at Westside Lexus!

February 13, 2021

Dealership Rating
Employee Rating

Excellent experience working with the team to make my selection, learn about service abs operating features of my new vehicle as well as financing it. More

by homeshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Westside Lexus responded

Thank you for posting a review about your recent purchasing experience at Westside Lexus! We are delighted to hear that you learned about the features of your new vehicle so you can be confident out on the roads. Have a great week!

February 05, 2021

Dealership Rating
Employee Rating

Sam was so helpful and patient with me. Made it quite enjoyable to buy a new car. I will definitely make Lexus nice place for the future. More

by belindahouston1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

Feb 05, 2021

Westside Lexus responded

There's nothing better than hearing that our team made car-buying easy! Thank you for putting your trust in the Westside Lexus team. We wish you many safe and happy miles ahead!

January 24, 2021

Dealership Rating
Employee Rating

Excellent and professional services from the time we scheduled the test drive until we drove the car out of Westside Lexus. This dealership is much better than Sterling McCall in Southwest Frwy More

by huysuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon , Mike Shafer, Receptionist attended the front desk when we arrived on 1/23/21 afternoon was very nice and professionally greeting us

Jan 25, 2021

Westside Lexus responded

Your feedback means so much to all of us. Here at Westside Lexus, it is our goal to deliver a seamless experience and we're so glad that came through to you!

January 22, 2021

Dealership Rating
Employee Rating

Went to dealership twice. First time the sales rep had to hand me off to another rep whom I experience a language barrier with. Second time I had a great experience More

by mskeoisha
Recommend Dealer
Yes
Jan 24, 2021

Westside Lexus responded

Thank you for giving us another chance to impress you here at Westside Lexus, and we couldn't be happier to hear that you had a great experience. If there is anything more we can do to assist you, please don't hesitate to give us a call or come back and see us again.

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