Sam Farrar | Page 17

Due to an unforeseen accident I was in need of a car in a very short time. I placed a call to Handy Toyota and spoke with Kyle Ward regarding what specials they had and what vehicles they had on the lot. A very short time. I placed a call to Handy Toyota and spoke with Kyle Ward regarding what specials they had and what vehicles they had on the lot. After completing the financial paperwork on line. We setup a time for my wife and I to come test drive a few cars. When we arrived Kyle introduced us to John Treichler who had the three cars we were interested in ready for us to review and test drive. After explaining the different options and vehicle styles we started our test drives. The Corolla Sport is a great car fast and very fun to drive. We test drove two different Prius models. We selected a Prius V and told Kyle and John. They spoke with Sam and he began the finance paperwork while we went to dinner. When everything was ready we received a text stating everything was ready. My daughter and I returned to sign the papers and we were in and out in less than 30 min. John explained the options and reviewed our service. He introduced us to Kyle Palmer in service and we setup the first 1500 mile check up. I could not have asked for better service and respect for a customers time. Upon returning to work, my people were asking what car I got and where we purchased it. Many people had little idea that Handy Toyota had such a large selection of vehicles. More

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Let me start off by saying this was the best experience I've ever had at a car dealership. I had the pleasure of working with Kyle Ward, who gave me a first class experience. He was so knowledgeable abou I've ever had at a car dealership. I had the pleasure of working with Kyle Ward, who gave me a first class experience. He was so knowledgeable about every model I looked at and helped me determine what car fit my needs the best. His attention to detail and kindness made me feel right at home and I can't thank him enough for his time. More

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I have purchased five new vehicles within the last seven years at the Handy Dealerships and my experience with every detail of the sale, warranty, service, and friendliness of all involved is incredible. R years at the Handy Dealerships and my experience with every detail of the sale, warranty, service, and friendliness of all involved is incredible. Remember, anyone can sell you a vehicle, it's what happens after the sale that makes the difference! More

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I give Handy Toyota in St. Albans the best rating possible. I feel very comfortable doing business with Ali Kamal. He has been the sales consultant we have worked with for our last three vehicles. He possible. I feel very comfortable doing business with Ali Kamal. He has been the sales consultant we have worked with for our last three vehicles. He is kind, honest, and gives excellent service. We will certainly work with him again when our lease is up. The dealership itself is clean, modern, and welcoming. (including the bathroom!) Handy has many vehicles on their lot and there is no pressure from anyone if you just want to look around or test drive. We came to start a new lease, and wanted a vehicle in a color that they didn't have on the lot. They found the vehicle and color we wanted elsewhere and had it ready for us in a few days. In conclusion, I am 100% satisfied with Handy's service, personnel, and facility. I highly recommend doing business with them. More

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It was a great feeling to know that I would walk away with my dream car because Handy's was determined to make it work me! with my dream car because Handy's was determined to make it work me! More

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Excellent experience purchasing our vehicle. Doug is the ultimate professional, understood our needs and worked to find us the vehicle we purchased. This is the second vehicle we purchased from Handy Toyota ultimate professional, understood our needs and worked to find us the vehicle we purchased. This is the second vehicle we purchased from Handy Toyota & Doug, and will return when we are ready for another trade-in. Sam was awesome explaining all of the necessary paperwork and made the process seamless. We recommend anyone looking for a vehicle to stop in and see Doug, we know anyone would have the same positive experience! More

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This was my first experience with this local dealership. Tom Young was very helpful going thru all the details of the Toyota Sienna I was interested in. I felt none of the "typical" high pressure sales pitc Tom Young was very helpful going thru all the details of the Toyota Sienna I was interested in. I felt none of the "typical" high pressure sales pitching or rush to close a deal. when we had decided on what we wanted, the financial negotiations were quite reasonable and did not take long. Sam Farrar was extremely efficient with all the paperwork and we were driving away in our new Sienna quickly. I'm looking forward to a long-term relationship with Handy Toyota for service and future vehicles. More

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My husband Tom and I just leased a new RAV4 from Handy Toyota working with Robert Mattison. Robert is a great communicator and gave us all the information we needed to make a good decision about the car w Toyota working with Robert Mattison. Robert is a great communicator and gave us all the information we needed to make a good decision about the car we were interested in buying or leasing. Right from the start we received excellent customer service and treatment. You really feel like you are not only buying a quality vehicle, but that you are part of the Handy Toyota Family when you leave with your new car. We haven't tried the service department yet, but if they are as good as the sales staff we are going to be very happy and repeat customers. The staff treated us with dignity and respect and at no time did we feel pressured to buy or lease any particular car. We also felt the value we got for our trade-in vehicle was better than expected. We certainly didn't feel as though we were nickel and dimed to death, and there were no hidden charges in the end. From our perspective, Robert Mattison is the go-to guy if you want a car. I have a feeling though, that all the sales staff is equally good. Sam Farrah in the Finance Department was equally as good, guiding us through all the paperwork in a timely manner. It's a beautiful facility and am looking forward to spending our service wait time in their comfortable and spacious WIFI enabled waiting room. This place is all about service, quality, the customer, and making you feel welcome. Thanks Robert!! We love our new RAV4! More

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I recently purchased a 2012 Camry from Steve Courville. He was very thorough with us when purchasing the vehicle. He went above and beyond to make sure we were satisfied with everything. He is most defini He was very thorough with us when purchasing the vehicle. He went above and beyond to make sure we were satisfied with everything. He is most definitely a pleasure to work with. I have purchased vehilces from him in the past and he is just super! My thanks to Steve once again! Sam Farrar was also a pleasure to work with and we appreciated his thoroughness as well. Very much satisfied with everything. Great folks to deal with! More

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I have been getting new cars and service from Handy Toyota. During that time I have had contact with many of the employees and have always been treated great. Whether it's in the sales, service or fina Toyota. During that time I have had contact with many of the employees and have always been treated great. Whether it's in the sales, service or finance it's always a pleasure. More

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