Sam Garcia | Page 5

Purchase of Arcadia Chris did an excellent job working with us on price and car selection. He walked us through the process and we had a great experience. Chris did an excellent job working with us on price and car selection. He walked us through the process and we had a great experience. More

by GAPIERCE Verified Customer Verified Customer

Helpful 0

Report | Print

Easy, efficient, and friendly. Doug, in sales, and Tommy, in the service department were great. They made me feel valued as a customer and gave me a great deal on my new Acadia. Doug, in sales, and Tommy, in the service department were great. They made me feel valued as a customer and gave me a great deal on my new Acadia. More

by IVETTEBALLARA Verified Customer Verified Customer

Helpful 0

Report | Print

They’re always great and customer service is awesome The people from alpharetta highway is always trained to be the greatest and customer service oriented . Well knowledgeable with the products and price The people from alpharetta highway is always trained to be the greatest and customer service oriented . Well knowledgeable with the products and prices. They can give you options to choose when it comes to financing. They really did a hardwork just to come up with my budget. Awesome job!😉 More

by IYA_ANDRE.ALEX Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience and great staff I came in guarded and ready to fight my way through pressuring salesmen, empty promises, and shady tactics. I was pleasantly surprised when I met Doug I came in guarded and ready to fight my way through pressuring salesmen, empty promises, and shady tactics. I was pleasantly surprised when I met Doug who did not pressure, did not make empty promises and best of all, did not lie. Every question I asked while on the test drive was answered honestly.and to the best of his ability. When there was a question he didn't know, he wouldn't make it up off the top of his head, he would involve someone who knew the question, or research it himself. I have dealt with far too many car salesman who make empty promises, lie to my face, and pressure me relentlessly until I feel like I just need to leave. But not Doug. Then I talked to Larry over at services. He knew his stuff, and when Doug pulled him in to answer my questions, he was not bitter, or short with me. He gave me good full answers and did not mince words. He alleviated my concerns about the vehicle immediately. His answers were not just "yes" or "no" but blunt and to the point. I appreciate that. When I pointed out that the headlights were foggy, and the park assist didn't seem to work, he immediately knew what the issue was. He explained and was correct about a Technical Service bulletin regarding the foggy headlights and that they were vented. He also found that the battery had either been replaced, or run low at one time or another, so there were low voltage codes. Once he cleared the codes, everything started working perfectly. Great experience all around, and nobody lied to me, which is a first at a dealership. More

by JONATHANEHARRIS Verified Customer Verified Customer

Helpful 0

Report | Print

Pleasantly surprised! Carl Black of Roswell was able to honor the discounted price of my 2019 Acadia, even though it was not advertised at that dealership. The negotiation Carl Black of Roswell was able to honor the discounted price of my 2019 Acadia, even though it was not advertised at that dealership. The negotiation was fair and I appreciated the staff professionalism. It was indeed a pleasant experience. More

by MOGILBO Verified Customer Verified Customer

Helpful 0

Report | Print

Purchase of 2019 Enclave We had an awesome experience purchasing our 2019 Enclave! We have used Carl Black Roswell for 11+ years for service with Doug Fincher. He is fantast We had an awesome experience purchasing our 2019 Enclave! We have used Carl Black Roswell for 11+ years for service with Doug Fincher. He is fantastic and takes care of us when we come in. Upon his recommendation (I asked), we spoke with Brandon Lytle. What a great guy to work with for sure! We actually found the exact car we wanted at another Carl Black and Brandon and his manager got us that vehicle and for a great deal and within that day. We drove off the lot that evening in oir brand new car! Can’t say enough good things about them! From service to sales to finance, everyone was a pleasure to work with during the process. More

by CHRISBORRERO Verified Customer Verified Customer

Helpful 0

Report | Print

Very nice dealership Great buying experience on a new 2019 Canyon. From the salesman and sales manager, finance person to the service manager. Please give Carl Black a vis Great buying experience on a new 2019 Canyon. From the salesman and sales manager, finance person to the service manager. Please give Carl Black a visit for your next vehicle purchase. More

by JSHILL0 Verified Customer Verified Customer

Helpful 0

Report | Print

This is the fourth vehicle I have purchased . Great dealers Overall the experience here is very good both from a sales perspective and a service perspective. We have bought our last 4 vehicles here.....all GMC Overall the experience here is very good both from a sales perspective and a service perspective. We have bought our last 4 vehicles here.....all GMC's. we will continue to use Carl Black GMC for our future vehicle needs More

by HOP1907 Verified Customer Verified Customer

Helpful 1

Report | Print

Great overall experience especially with Brandon and Joe. Brandon was friendly and very knowledgeable about the truck I was interested in buying. Joe was also very helpful an especially with Brandon and Joe. Brandon was friendly and very knowledgeable about the truck I was interested in buying. Joe was also very helpful and knowledgeable. More

by NewGMCOwner Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience AND I love my new suv!!! I purchased a new 2019 GMC Acadia. My salesman, Mike Rainwater, was very patient as I debated between a few cars over a 2 week period. I never felt p I purchased a new 2019 GMC Acadia. My salesman, Mike Rainwater, was very patient as I debated between a few cars over a 2 week period. I never felt pressured. I ended up getting a car that will suit my needs for a very long time. I also believe I got a very fair deal. More

by KfR Verified Customer Verified Customer

Helpful 0

Report | Print