Sam Heidel
Sam Heidel at Toyota of Rockwall

Sam Heidel | Page 3

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
529 Reviews

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Dealership Experience

5 yrs, 8 mos

Industry Experience

18 yrs, 8 mos

Specialties & Trainings

ASE Master certified technician

Toyota Certified Service Professional

4.8

529 Reviews

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530 Reviews of Sam Heidel

March 15, 2026

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Employee Rating

We were greeted quickly, with Courtesy, and True sincerity about getting our vehicle in and out as quick as possible. We were shown around the showroom where the restrooms were. There was cookies an More

by Tellisrn
Service Price Transparency
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Recommend Dealer
Yes
Mar 16, 2026

Toyota of Rockwall responded

Thank you for sharing your experience. We’re delighted our team greeted you promptly, showed you around the showroom, and kept you comfortable with snacks and refreshments. We appreciate you entrusting your Toyota Highlander to us and hope to be of service again.

March 14, 2026

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Sam is outstanding. That man deserves every bit of praise he gets. He’s wonderful helpful, knowledgeable and makes a routine check into an easy and looked forward to exp More

by Jaron Avittan
Service Price Transparency
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Recommend Dealer
Yes
Mar 14, 2026

Toyota of Rockwall responded

Thank you for praising Sam’s expertise and friendly approach during your Toyota Prius c service. We’re delighted that what started as a routine check became an easy and enjoyable visit.

March 08, 2026

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Really fast service, I was surprised at the quick turnaround I am so glad I purchased my vehicle from Toyota of Rockwall; I will be purchasing my next vehicle from them. More

by killerloc
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Mar 08, 2026

Toyota of Rockwall responded

Hearing that your Toyota Tundra service was completed so quickly is fantastic. We appreciate your trust and look forward to assisting with your next Toyota purchase.

March 03, 2026

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Very professional and great communication. Highly recommend Toyota of Rockwall. It is very convenient having a great dealership in Rockwall. More

by SmartTX
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Mar 03, 2026

Toyota of Rockwall responded

It’s great to hear our Rockwall location provided the convenience you needed and our team kept you informed every step of the way. We appreciate your recommendation and your trust in us for your Toyota service. We look forward to serving you again.

February 25, 2026

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Have bought a lot of cars and this was the best experianc I have ever had. very professional and friendly. Melvin really great..The ypung man that ser up the electronics was very thorough and patient. But Me More

by Ckbrown3643
Sales Price Transparency
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Recommend Dealer
Yes
Feb 25, 2026

Toyota of Rockwall responded

It’s wonderful to hear that Melvin’s friendly guidance and our electronics specialist’s patience made this your best car-buying experience. We’re proud our team could deliver such professional and thorough assistance. Congratulations on your new Toyota and thank you for the recommendation.

February 21, 2026

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A very good, efficient and wonderful company. I would recommend them to anyone. If you need servise visit this company. More

by rvbdallas
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 21, 2026

Toyota of Rockwall responded

Thank you for recommending us and for sharing your experience with the service on your Toyota Highlander. We’re pleased our team provided efficient and thorough care for your vehicle. We look forward to assisting with any future service needs.

February 19, 2026

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Best service I ever received. Everyone here is professional and knowledgeable especially Mick, Kasey, and Sam. I would highly recommend this place to family and friends. More

by Tuan74415
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 19, 2026

Toyota of Rockwall responded

We’re thrilled to hear our team delivered the best service for your Highlander. Mick, Kasey, and Sam appreciate your recognition of their expertise. Thank you for recommending us to family and friends.

February 12, 2026

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Took my Rav 4 into Toyota of Rockwall to have them look at my hatchback door. After having a rear end accident back in '21 I was told it was replaced. Until about a year ago everything was fine until it st More

by Bearsnme2
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 13, 2026

Toyota of Rockwall responded

It’s wonderful to hear that Mick and the crew went above and beyond by recommending a trusted body shop to fix your RAV4 hatchback door. We’re glad the repair restored smooth operation so quickly. Thank you for sharing your experience and for trusting us with your Toyota.

February 07, 2026

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Excellent service and very convenient. The staff was top notch!! I will be a returning customer! More

by schatz1
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 07, 2026

Toyota of Rockwall responded

It’s wonderful to hear that servicing your Lexus RX 350 was both convenient and excellent. We’re proud our staff delivered outstanding service. We look forward to assisting you again.

February 05, 2026

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I am very pleased with Toyota of Rockwall. Professional, dependable, proficient, friendly, trusting, timely, knowledgeable. More

by pkemmerson0
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Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Toyota of Rockwall responded

It’s great to hear our team was professional, dependable, and knowledgeable. Thank you for entrusting us with your Lexus RX 350 service, and we look forward to keeping it running smoothly.

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