Sam Heidel | Page 27
Assistant Service Manager
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75032
I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!
Read moreDealership Experience
5 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
Specialties & Trainings
ASE Master certified technician
Toyota Certified Service Professional
562 Reviews
Write a Review562 Reviews of Sam Heidel
December 24, 2024
Much better this time. Time in and out 1 hour. We were kept well informed. Time in and out 1 hour. We were kept well informed. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
December 23, 2024
it was very good experience and good customer service; car was handled with care and problem was resolved car was handled with care and problem was resolved More
Other Employees Tagged: Mick Schott, Kasey Boysaw , Lonnie Wade
December 18, 2024
Service was done including most of the service bulletins except for one. This was because they didn’t have the part in stock. except for one. This was because they didn’t have the part in stock. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
December 15, 2024
Excellent service and greeted well and service was done within one hour. Recommend this service center! within one hour. Recommend this service center! More
Other Employees Tagged: Mick Schott, Kasey Boysaw
December 15, 2024
Absolute great, The repairs were done on time, and also the shuttle service is great. the shuttle service is great. More
Other Employees Tagged: Mick Schott, Kasey Boysaw , Lonnie Wade
December 11, 2024
I was pleased with my visit to Rockwall Toyota for service, Kacey was really sweet. I will be using them again, Merry Christmas to everyone. And God bless service, Kacey was really sweet. I will be using them again, Merry Christmas to everyone. And God bless More
Other Employees Tagged: Mick Schott, Kasey Boysaw
December 05, 2024
Mick was extremely helpful in getting us through a situation that we did not understand and took care of our issue in a way that showed that he really cared about us. situation that we did not understand and took care of our issue in a way that showed that he really cared about us. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
December 03, 2024
Don't ask for a simple check of your tire pressure without being told they need to do a $180 diagnostic and then telling you (before the diagnostic) that all 5 tire sensors need to be replaced because without being told they need to do a $180 diagnostic and then telling you (before the diagnostic) that all 5 tire sensors need to be replaced because the truck is 12 years old, even though the sensors are relatively new. More
December 01, 2024
The customer service was great. The advisor gave me a very accurate wait time for when my car should be ready. The advisor gave me a very accurate wait time for when my car should be ready. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
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