Sam Heidel | Page 6
Assistant Service Manager
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75032
I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!
Read moreDealership Experience
5 yrs, 8 mos
Industry Experience
18 yrs, 8 mos
Specialties & Trainings
ASE Master certified technician
Toyota Certified Service Professional
530 Reviews
Write a Review530 Reviews of Sam Heidel
December 11, 2025
I had a great experience. Great communication and service. I will definitely be coming back for future services on my truck. Great communication and service. I will definitely be coming back for future services on my truck. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
December 09, 2025
My service visit wasn't up to expectations this last time. First of all, I was given a wait time of an hour and fifteen minutes after declining services that I was told would take longer, and I said th time. First of all, I was given a wait time of an hour and fifteen minutes after declining services that I was told would take longer, and I said that I didn't have enough time for them. At two hours and fifteen minutes, I asked about my vehicle, and they were able to give it to me within a few minutes. I HATE being pressured to trade in or sell my car to you when I'm getting service. You have done that a few times. Lastly, whoever drove my car moved the seat, mirrors, steering wheel height, and left my brights on. All the adjustments seem excessive to drive the short distance into the service bay. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
December 06, 2025
Good conde and good people yo lo recomendaría a toda la gente Pk es muy profesional y mucha attention creo que volvería por allí gente Pk es muy profesional y mucha attention creo que volvería por allí More
Other Employees Tagged: Mick Schott, Kasey Boysaw
December 06, 2025
Miss Kasey provides good costumer service. She is pleasant to deal with and get the service done to the vehicle quickly. She is pleasant to deal with and get the service done to the vehicle quickly. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
December 05, 2025
Great folks. Working there. Very helpful with what i needed very professional and they quickly got to my car and answered all my questions Working there. Very helpful with what i needed very professional and they quickly got to my car and answered all my questions More
December 02, 2025
Toyota of Rockwall is always well kept and cleanly. The employees are always friendly, nice, and helpful. The employees are always friendly, nice, and helpful. More
Other Employees Tagged: Mick Schott, Kasey Boysaw
November 29, 2025
The usual good service and friendliness. In addition, the coffee and the cookies area valuable part of the service. In addition, the coffee and the cookies area valuable part of the service. More
Other Employees Tagged: Mick Schott, Kasey Boysaw

