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Sam Heidel
Sam Heidel at Toyota of Rockwall

Sam Heidel | Page 5

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
582 Reviews

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Dealership Experience

6 yrs

Industry Experience

19 yrs

Specialties & Trainings

ASE Master certified technician

Toyota Certified Service Professional

4.8

582 Reviews

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583 Reviews of Sam Heidel

May 30, 2026

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Employee Rating

Everyone is nice and professional. Will definitely return. Mick, kasey , and sam are great advisors More

by Tuan74415
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

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May 30, 2026

Toyota of Rockwall responded

Delighted to hear our team provided friendly, professional service for your Toyota Highlander. Mick, Kasey, and Sam appreciate your kind words about their support. We look forward to caring for your Highlander again.

May 29, 2026

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The staff was very helpful. This location is much closer than the one I use to take it to. More convenient. More

by momathews
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

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May 29, 2026

Toyota of Rockwall responded

Happy to hear our team provided such helpful service and that our closer location made things more convenient for you. We appreciate your feedback and look forward to serving you again.

May 29, 2026

Dealership Rating
Employee Rating

Russ the sales person we felt with was Amazing to deal with. Please make sure you ask for him if you are looking to buy a vehicle. This is our second purchase from in in two years. More

by mazharismail24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

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Jun 01, 2026

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Russ and our team, and we look forward to working with you again.

May 07, 2026

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Mick and guys always kill it for us. We appreciate everything they do for us. More

by JAMES
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott

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May 07, 2026

Toyota of Rockwall responded

It’s fantastic to know Mick and the team are consistently delivering great service for your Toyota 4Runner. Thank you for your continued trust. We look forward to assisting you again soon.

May 03, 2026

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Employee Rating

I always take my RAV4 to this dealership for oil changes and the checkup . Was very glad to have the car wash up and working this time . More

by TEXANN89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

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May 03, 2026

Toyota of Rockwall responded

Thanks for trusting us with your RAV4 oil changes and checkups. We’re glad the car wash was up and running this time and look forward to helping keep your vehicle in great shape on your next visit.

May 02, 2026

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Employee Rating

I could not be more pleased to have purchased my Camry from Toyota of Rockwall. It is simplified and a smooth easy process when I need maintenance. Clear communication is shared regarding service, tine, More

by Omi
Service Price Transparency
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Recommend Dealer
Yes
Print
May 02, 2026

Toyota of Rockwall responded

We’re thrilled your purchase and service visits were smooth and clearly communicated. Sam will be happy to know his professionalism, courtesy, and updates made a difference. Thank you for choosing us and enjoy your Toyota.

April 30, 2026

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Employee Rating

Very nice and Sam took care of everything I needed , this will be my number one place to always bring my new car More

by Howsent
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Recommend Dealer
Yes
Print
Apr 30, 2026

Toyota of Rockwall responded

We’re happy Sam took care of everything for you. We’re honored to be your go-to for Toyota service. Thanks for the five star rating and we look forward to your next visit.

April 28, 2026

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Employee Rating

Always satisfied with service provided by Rockwall Toyota. Will continue to have my service done at Rockwall Toyota. More

by 7777mgsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Print
Apr 29, 2026

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 26, 2026

Dealership Rating
Employee Rating

The dealership has always been efficient with scheduling and providing service. They are always clear about work required. More

by JEFF3530
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Recommend Dealer
Yes
Print
Apr 26, 2026

Toyota of Rockwall responded

Your feedback about our efficient scheduling and clear explanations is greatly appreciated. We’re glad to support your Toyota Camry’s maintenance and look forward to serving you again.

April 25, 2026

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Employee Rating

nothing to add to this review. service was excellent. Exactly what I expect from Toyota and this dealership More

by m-bgault
Service Price Transparency
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Recommend Dealer
Yes
Print
Apr 25, 2026

Toyota of Rockwall responded

Thank you for your five-star review! We’re glad Sam and our team delivered the quality service you expect from Toyota for your Tacoma. We look forward to assisting you again.

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