Sam Heidel | Page 5

The dealership is always amazing and provides top notch service! They have a great team! service! They have a great team! More

by cvpangburn Verified Customer Verified Customer

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Service is done on a timely manner. staff is pleasant and surroundings is clean. Keep it up staff is pleasant and surroundings is clean. Keep it up More

by Afreca Verified Customer Verified Customer

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Sam was awesome every time I bring my car to service. Most service advisors just follow the manual and tell you "you need these services", Sam was incredibly honest. He looked at the service history and Most service advisors just follow the manual and tell you "you need these services", Sam was incredibly honest. He looked at the service history and advised me on what my needed most right now. More

by Camry#5 Verified Customer Verified Customer

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The only thing I was disappointed in is I had an appointment arrived on time. Was told the oil change and recall would take about 2 hours. Usually I get text messages on my phone on estimate when ca appointment arrived on time. Was told the oil change and recall would take about 2 hours. Usually I get text messages on my phone on estimate when car will be ready as it’s with technician . I told Sam I was walking to Rosa’s . About 2 and a half hours later . Phone battery low I walked back and Sam called technician. Sam loaned me a charger and I waited about another 30 minutes at dealership . Sam was real good about explaining what car needed soon. When car was ready and I went to pay the lady had told me she was new when I asked a question earlier. She said computers were down and would have to pay by email. In a harsh tone she said I could not leave dealership till it was paid it was under 100 dollars. I was not sure if I could even get ahold of my husband. I did all ok but that harsh tone rubbed me wrong. It was not my fault computer down. Been a customer since 2018. Just my opinion. This is Julie Falls it’s my car so I am always the one taking it in. John bought it for me that’s why his name on title . Thanks More

by JFROWLETT1 Verified Customer Verified Customer

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Kawa is great and always takes care of my service appointments with integrity and professionalism. appointments with integrity and professionalism. More

by Brad@bloomfieldhomes.net Verified Customer Verified Customer

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Sam was very professional and friendly. My car was ready exactly on time. I appreciated that the seat wasn't moved when I got back in. My car was ready exactly on time. I appreciated that the seat wasn't moved when I got back in. More

by mambrown2000 Verified Customer Verified Customer

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We have found that this dealership has provided excellent work with the minimum amount of time spent waiting for the vehicle to be serviced. work with the minimum amount of time spent waiting for the vehicle to be serviced. More

by ewfloyd Verified Customer Verified Customer

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They was very help and had my car done super quick. Carl was absolutely wonderful with keeping me updated on the progress with my car. Carl was absolutely wonderful with keeping me updated on the progress with my car. More

by crystalandallyson Verified Customer Verified Customer

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Consistently provides excellent service with a smile! It's so nice to know that my service needs will be handled accurately and in a timely manner. It's so nice to know that my service needs will be handled accurately and in a timely manner. More

by ljramirez13 Verified Customer Verified Customer

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Consistent Quality of service and delivery and some flexibility when and if it is required. flexibility when and if it is required. More

by michaelstoll Verified Customer Verified Customer

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