Sam Kim | Page 4

Constructive criticisms Everything went well with the purchase of my new Accord. Did have a little issue where I was having my accessories installed and upon receipt of the v Everything went well with the purchase of my new Accord. Did have a little issue where I was having my accessories installed and upon receipt of the vehicle, noticed one of my wheels was damaged. Valley Honda is going to fix it free of charge but it did seem to take longer to get that assurance than it should. Also, noticed all sorts of fingerprints and hand smudges on the vehicle which you wouldn’t expect to see after spending that kind of money on a vehicle’s accessories. One other constructive criticism would be the dealership itself needs more bathrooms. Only one men’s room toilet available on a busy Saturday is nowhere near enough. More

Helpful 2

Report | Print

Excellent Service JD is very helpful and hard working guy, i got excellent service from him and dealership. I do recommend him if you going to buy a car at vally honda JD is very helpful and hard working guy, i got excellent service from him and dealership. I do recommend him if you going to buy a car at vally honda. Once again im very happy and impressed by JD. More

Helpful 0

Report | Print

Very detailed person - no bs , gets whole family involved Andrew knows how to treat a customer. No sales bs- will go through what dealership asks him to go through, but no high end pressure tactics. It was mo Andrew knows how to treat a customer. No sales bs- will go through what dealership asks him to go through, but no high end pressure tactics. It was more like having a family conversation rather than cut throat in your face sales like other salespeople. Need to respect and listen to one another , which Andrew has the highest respect for a customers well being. It's a long process, and Andrew made us very comfortable. Been a long time customer at Valley Honda due to the people in the front lines. Congrats to the Service team, Sales, Finance, Car Prep, Parts Dept that we were in contact with. I do shop around to other dealers, but give Valley Honda the last shot. This is only my option, but after many years they have earned it with the dedicated employees they have. When people shine- they deserve to be recognized. Andrew better hand out sun glasses - congrats, a satisfied customer P.S - Rose go get a Coke, well earned Joe Dunne and Family More

Helpful 0

Report | Print

Excellent car buying experience with Randall Randall is the rare combination of professional expertise and personal care. He worked hard to understand our needs and find just the right vehicle fo Randall is the rare combination of professional expertise and personal care. He worked hard to understand our needs and find just the right vehicle for us. We came in with a lot of questions, new vs. used, lease vs. buy, etc, and he patiently answered them all. When a van came in on trade that fit our needs perfectly, he called us immediately to let us know. We ended up buying two cars from him in the last week and we feel very good about the value of both deals. We were very impressed with the dealership and the service department. Randall has earned our loyalty. More

Helpful 0

Report | Print

One Pay Lease Randall was low pressure, listened well , and gave me options that I hadn't considered even though I am a pretty savvy buyer. I settled on a one-pay Randall was low pressure, listened well , and gave me options that I hadn't considered even though I am a pretty savvy buyer. I settled on a one-pay lease Accord and got a great value. On the date of pickup, Valley Honda was a total zoo--tons of customers and everyone was super busy. Randall juggled multiple deals at once while still taking great care of me and making sure all questions were answered and that I didn't feel rushed. I will definitely look to work with him on my next transaction. More

Helpful 0

Report | Print