Sam Kim | Page 3

A HUGE thank you to the Valley Honda team for showing me that true customer service still exists. Marco, Dan, Sam, Tom and Don, your customer dedication is the reason why I still go to Valley Honda. Witho that true customer service still exists. Marco, Dan, Sam, Tom and Don, your customer dedication is the reason why I still go to Valley Honda. Without all of you and your loyalty to doing what is right for the customer, I would be shopping elsewhere. Thank you all for your assistance. I appreciate it immensely! Keep up the great work. More

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Valley Honda Kurt Gonzalez are the best Valley Honda is a professional firm that understand the car-selling business... Throughout my 20+ years relationship with both Valley Honda and Kurt Valley Honda is a professional firm that understand the car-selling business... Throughout my 20+ years relationship with both Valley Honda and Kurt Gonzalez they always make an honest fair deal for their customer that is why i keep coming back...Note this time I purchased two cars one is for my son... With gratitude; Thank you Kurt! Archak Rayzian More

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Sal Capra was fantastic! His patience, knowledge and professionalism and no pressure attitude made us happy to come back to Valley Honda. The entire staff were helpful and efficient! professionalism and no pressure attitude made us happy to come back to Valley Honda. The entire staff were helpful and efficient! More

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Great place to buy a car. I bought my first car, and I am highly satisfied with my purchase and my service. Sales consultant Steve Grady and the rest of the staff were very friendly and informative. They hel highly satisfied with my purchase and my service. Sales consultant Steve Grady and the rest of the staff were very friendly and informative. They helped me find a great car for the budget I had to work with. From my buying experience, Valley Honda also stands behind their commitment to providing fully certified vehicles that are ready to drive. More

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DON DAVIS I'm Your " LIFE TIME CUSTOMER" My experience couldn’t have been any better then what I experienced working with DON DAVIS. He was extremely nice and professional throughout the whol My experience couldn’t have been any better then what I experienced working with DON DAVIS. He was extremely nice and professional throughout the whole process.DON make me feel welcome like I’ve known him my whole life. He went over and above any expectation that I had and has gained a customer for many years to come. If there is any PRESIDENTIAL AWARD that can be given it should go to DON DAVIS! Valley Honda overall is a great dealership and I'm switching from GRAND HOND to VALLEY HONDA. Extremely friendly personal and extremely clean and welcoming environment. Overall 100/100 More

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Kurt is the man! Kurt is amazing! No words can explain the experience my family and I had while trying to figure out a vehicle that'll best fit us. Kurt broke dawn our Kurt is amazing! No words can explain the experience my family and I had while trying to figure out a vehicle that'll best fit us. Kurt broke dawn our needs and wants and found our perfect fit, the Honda passport, an Amazing family vehicle! I can't thank you kurt enough for going above and beyond for my family and thank you Valley Honda for having such an amazing individual representing your brand. More

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Customer Service and prices are abysmal I had the transmission light go on and took the truck to Valley Honda. I was informed that one of the catalytic converters needed replacing. It had I had the transmission light go on and took the truck to Valley Honda. I was informed that one of the catalytic converters needed replacing. It had to be ordered. They said they would call when it came in but I had to pay for the parts upfront. I reluctantly agreed to do so and waited over a week with no call from them. I called and yes the parts were in and I can bring the vehicle in and they would install them. In the process of installing, now another problem was found, (A cap was leaking) and that had to be replaced. Needless to say, they kept coming back with more to fix. After complaining to the service manager about the additional costs that appeared to be their fault, the price was reduced but they still wanted me to pay for other parts that needed to be ordered. I refused and got out of there as quickly as I could. What a ripoff. I thought based on the reviews, I would get good service. Instead I payed three times as much if I had gone to a local repair shop. Avoid them if you can.... More

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Lease of 2018 Pilot EX-L I greatly appreciate the patience and professionalism consistently provided by Mr. Eddie Sanchez. His experience and customer-oriented focus were demo I greatly appreciate the patience and professionalism consistently provided by Mr. Eddie Sanchez. His experience and customer-oriented focus were demonstrated throughout the sales process, resulting in an efficient use of time culminating in a proper vehicle delivery. I hope that Mr. Sanchez is recognized for his achievements as his skills and experience far exceed those of the sales associates at other dealerships with which I have conducted business over the last twenty years. Likewise Valley Honda should be recognized for its overall excellence in both Sales and Service with customer experiences equalling or exceeding those of luxury car dealerships. Despite this praise, Valley Honda must not be complacent, but rather it should continue to strive for even better service and to find innovative ways to enhance the experience of vehicle ownership. More

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Once Again, Tom Came Through I'm a second time buyer at Valley Honda. I decided to go back and see Tom and get another new car. Not surprisingly, Tom exceeded my expectations wi I'm a second time buyer at Valley Honda. I decided to go back and see Tom and get another new car. Not surprisingly, Tom exceeded my expectations with his careful attention to detail, thorough explanation of each and every question I presented, and absolute no-pressure sales approach. To be fair, everyone that I have ever dealt with at Valley Honda has been exemplary ( from Sales, to Service; from Finance to Management ). Whether it be their patience and understanding, willingness to listen to your concerns, or overall care and treatment of you as a person, not just as a potential customer, this dealership is amazing. I absolutely recommend that you go see Tom if you truly want a relaxed and pleasant car buying experience and atmosphere. Whether you purchase a vehicle or not, you will be treated right !! More

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Love Valley Honda! We just purchased our fifth car at Valley Honda. Great work by Jeremy Andrews and Katy Meyer to aggressively pursue best pricing and a great finance We just purchased our fifth car at Valley Honda. Great work by Jeremy Andrews and Katy Meyer to aggressively pursue best pricing and a great finance rate. Thank you! Also, a big shout out to Valley's service staff - specifically John Benac and Sam Kim. These guys are the best! T. and M. Kennedy More

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