Sam Macababbad

They did their best in service of my cat but couldn't fix it so took elsewhere it so took elsewhere More

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pulled in, truck went back, came back out quickly. friendly service will for sure recommend friendly service will for sure recommend More

by dchoover0313 Verified Customer Verified Customer

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Great experience. I was in and out for an oil change in about 45 minutes. I was in and out for an oil change in about 45 minutes. More

by DAVID33RUSSELL Verified Customer Verified Customer

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Heritage always does a good job taking care of our car. We have over 100,000 miles on our 2022 remain & don’t trust anyone else for service. Sam did a great job recommending the correct tires & services w We have over 100,000 miles on our 2022 remain & don’t trust anyone else for service. Sam did a great job recommending the correct tires & services we needed. I really like that Brad & Sam always recognize us & greet us by name. Great customer service! More

by pamelaoney Verified Customer Verified Customer

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My service advisor, Sam is by far the best I’ve had there or anywhere else. He was very easy to work with, extremely communicative, and a very nice guy. Sam made the process so easy and efficient. The on or anywhere else. He was very easy to work with, extremely communicative, and a very nice guy. Sam made the process so easy and efficient. The only critique I have is when the tech installed the new tires, they got into one of the wheels, putting a deep scratch in one of them. Not a huge deal because the vehicle is 5 years old now but had it been newer, this would have been a bigger deal. More

by X4Z28 Verified Customer Verified Customer

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The service center always gives us top notch care and quick service. They go beyond the normal to make customer service a priority. quick service. They go beyond the normal to make customer service a priority. More

by lylwal55 Verified Customer Verified Customer

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Great service, quick and thorough. There was no problems dropping my truck off for service. There was no problems dropping my truck off for service. More

by Antonio Verified Customer Verified Customer

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Came in on an appt to change oil. Guys jumped right on it was done in about 30 minutes Guys jumped right on it was done in about 30 minutes More

by Gary.tanksley Verified Customer Verified Customer

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This is the worst service dept. I have used in my 49 years of using a car dealer.Sam Macababbad would not call me back after several calls he has no people skills .He needs be in th I have used in my 49 years of using a car dealer.Sam Macababbad would not call me back after several calls he has no people skills .He needs be in the back washing cars More

by teresamcguffey2 Verified Customer Verified Customer

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Brought my truck in to fix a problem that they didn't fix now they wants to charge me a 2nd diagnostic fee. Don't feel like I can trust this dealership. now they wants to charge me a 2nd diagnostic fee. Don't feel like I can trust this dealership. More

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