Sam Macababbad
Sam Macababbad at Heritage GMC Buick

Sam Macababbad

Service Advisor

Heritage GMC Buick

930 E Interstate 30
Rockwall, TX 75087

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4.5
67 Reviews

Dealership Experience

4 yrs, 7 mos

4.5

67 Reviews

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67 Reviews of Sam Macababbad

October 01, 2025

Dealership Rating
Employee Rating

The service center always gives us top notch care and quick service. They go beyond the normal to make customer service a priority. More

by lylwal55
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Waara

September 30, 2025

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Great service, quick and thorough. There was no problems dropping my truck off for service. More

by Antonio
Service Price Transparency
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Recommend Dealer
Yes

September 12, 2025

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Never have I seen a worst service dept in my 50 years of owning a truck.Sam Macabaddad was my service rep. my truck was there 3 days never got a call I called 4 times never got a call make had to go get my More

by teresamcguffey2
Service Price Transparency
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Recommend Dealer
No

September 11, 2025

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Came in on an appt to change oil. Guys jumped right on it was done in about 30 minutes More

by Gary.tanksley
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Recommend Dealer
Yes

September 10, 2025

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This is the worst service dept. I have used in my 49 years of using a car dealer.Sam Macababbad would not call me back after several calls he has no people skills .He needs be in th More

by teresamcguffey2
Service Price Transparency
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Recommend Dealer
No

August 17, 2025

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Brought my truck in to fix a problem that they didn't fix now they wants to charge me a 2nd diagnostic fee. Don't feel like I can trust this dealership. More

by gdfranklin1
Service Price Transparency
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Recommend Dealer
No

August 02, 2025

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Great service all the way around. This establishment always goes a step above. Will get you in and out and does not miss a beat! More

by dshaylab32
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Recommend Dealer
Yes

July 17, 2025

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I have purchased 4 vehicles over the past 25 years here! First because convenient and close to my home--but then it was also the care and personal attention I got from the same employees over the years! More

by TOOTHFAIRY121458
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brad Tittle , JR in sales--maybe no longer there?

May 30, 2025

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Sam was and always is amazing. He is knowledgeable, respectful, and provides the best customer service. More

by dhowsmail
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Recommend Dealer
Yes

May 26, 2025

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Did not stop until they found the problem with my car. Thanks to Sam and the Mechanic More

by margfreeman44
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Recommend Dealer
Yes
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