Sam Mayer

Metrowest Subaru has been my go to dealership for all Subaru needs. We've been loyal customers for over 17 years and there's a reason why. Their sales team, especially Sam Mayer, has been phenomenal in f Subaru needs. We've been loyal customers for over 17 years and there's a reason why. Their sales team, especially Sam Mayer, has been phenomenal in finding the right cars for us over the years. Sam went from a stranger who's selling us a car and became a very good friend over the years. He is very communicative and down to earth. Even on his days off, he would make sure we are updated on our purchases and even came in to make sure we can pick up our vehicle during times that are convenience for us even if it inconvenience him. Metrowest Subaru's service team has always provided quick and thorough services to maintain my vehicles. They are transparent with their work and recommendations with work that needs to be done. With an amazing sales team and a tremendous service team, they have always made sure I'm happy with their work from the day I pick up my vehicles to the years after to ensure the vehicle runs as if it was the day I first got it. They've earned a lifelong customer and an ambassador that have and will always refer friends and families to them for Subaru needs. More

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Jeff Ricard is outstanding, in all ways! I've bought 3 Subarus through Jeff, starting in 2016. He was straightforward, very focused on what was important to me and very fair in meeting my ex I've bought 3 Subarus through Jeff, starting in 2016. He was straightforward, very focused on what was important to me and very fair in meeting my expectations. At the time, Metrowest was the first dealer I went to and so my due diligence led me to check out pricing from others. Little did I realize that I should have gone to MetroWest last rather than first. When I came back to Jeff a few days later, I was delighted he would honor the net price he had given me.. Fast forward to 2019 when I needed a second car. This time I came to Jeff last and closed the deal on the spot (with assistance from Jeff's colleague Seth Mayer). Then in 2023, I needed a third car. Once again, I was delighted. I also go to MetroWest for Service for my 3 Subarus. I'm consistently pleased with their responsiveness and excellent customer service. Over the years, I've referred several friends to Jeff and his colleague Seth Mayer at MetroWest. Consistently outstanding, in all ways! More

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An excellent dealership with sales and service that are top notch. Highly recommend to new or existing buyers. top notch. Highly recommend to new or existing buyers. More

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Staff were extraordinarily rude, aggressive, insulting, and incompetent to say the least. They repeatedly lied and had in-fighting between employees publicly. Would never recommend working with them. and incompetent to say the least. They repeatedly lied and had in-fighting between employees publicly. Would never recommend working with them. More

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My husband and I just bought a Subaru Crosstrek 2021 from Metrowest Subaru. We had been looking at various makes and models from different dealers. We had a horrible experience at a dealer outside of our loc Metrowest Subaru. We had been looking at various makes and models from different dealers. We had a horrible experience at a dealer outside of our local area. We felt so upset after leaving that place that we decided to try one more place so we wouldn’t go home so discouraged. We drove into Metrowest Subaru and were greeted by Sam Mayer. It didn’t take long before we knew this was going to be a totally different experience. He treated us with respect and kindness and had a warm personality and sense of humor. That put us at ease right away. He was so knowledgeable about all the details but never pushed us or made us feel pressured. My husband found exactly what he wanted and with the help and guidance of Sam and the finance manager Jon Kent we left there very happy. We had not looked into the Subaru before, but had heard rave reviews from friends who own them. Now we are one of those people singing the praises of Subaru and Sam and Jon at Metrowest in particular. The only problem is I never see my husband anymore because he is always in the car. LOL More

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Bought my second Subaru from this dealership. Service is excellent and they were very accommodating even during a pandemic lock-down. Fair price, reasonable trade in allowance and blazing fast interest free excellent and they were very accommodating even during a pandemic lock-down. Fair price, reasonable trade in allowance and blazing fast interest free loan. More

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Sam is so helpful, very friendly and will go far and beyond to make things easier for clients My husband and I were really happy with all what he did for us to get our new Subaru Thank you Sam ! beyond to make things easier for clients My husband and I were really happy with all what he did for us to get our new Subaru Thank you Sam ! More

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Great customer service everytime Had issue with 2018 outback failed to start on couple of occasions had to jump start called service department and made appointment to bring in for b Had issue with 2018 outback failed to start on couple of occasions had to jump start called service department and made appointment to bring in for battery health test , told they were busy but will fit me in ,much thanks to Penny Merritt and the service team I was on my way home within the hour with new battery installed, the metrowest service department always are courteous and helpful on every visit, I highly recommend the sales & service of MetroWest Subaru. More

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We found an excellent new used car. Sam Mayer is a very good listener and took careful note of what we were looking for in a new used car. He patiently guided us through the whole, mul Sam Mayer is a very good listener and took careful note of what we were looking for in a new used car. He patiently guided us through the whole, multi-step process. We recommend him highly. More

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Sam Mayer and MetroWest Subaru are the best! I have been purchasing or leasing from MetroWest Subaru for almost 20 years. I go back to MetroWest because of the great experience I always have, fro I have been purchasing or leasing from MetroWest Subaru for almost 20 years. I go back to MetroWest because of the great experience I always have, from sales to car service. Sam Mayer always helps me find the perfect car and makes the process comfortable and seamless. I highly recommend Sam and MetroWest Subaru. More

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