Sam Mercado | Page 13

Customer Reviewer Professional, timely, accommodating and helpful. Patient, understanding,knowledgeable, and an example for other car dealerships. Wish locale was not s Professional, timely, accommodating and helpful. Patient, understanding,knowledgeable, and an example for other car dealerships. Wish locale was not so far away from the city. More

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My 12 year old car runs like it’s brand new! I’m hoping to get a few more years and then look for my next Lexus at Jim Hudson. to get a few more years and then look for my next Lexus at Jim Hudson. More

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Professional Plus Great experience working with Sam Mercado, who took care in seeing that the problem was resolved. Also appreciated the video update and explanation o Great experience working with Sam Mercado, who took care in seeing that the problem was resolved. Also appreciated the video update and explanation of the problem by Ian Hunkin. Excellent service. More

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Jim Hudson Lexus is the Chick-Fil A of car dealerships! Every member of the Jim Hudson Lexus family is fully committed to ensuring an excellent customer service experience, whether it’s the friendly telep Every member of the Jim Hudson Lexus family is fully committed to ensuring an excellent customer service experience, whether it’s the friendly telephone receptionist or one of their knowledgeable service technicians, or a Lexus salesperson, everyone is professional, knowledgeable, and courteous. I can’t imagine going to any other dealership for my car purchase and car maintenance needs. More

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Scheduled service online several days earlier; arrived on scheduled date was greeted by Service consultant- he was very friendly and knowledgeable- Was impressed by promptness and dealership! scheduled date was greeted by Service consultant- he was very friendly and knowledgeable- Was impressed by promptness and dealership! More

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Sam was great - very helpful! I waited on my car to be serviced and was in and out quickly. Will request him as my Advisor on my next visit! serviced and was in and out quickly. Will request him as my Advisor on my next visit! More

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I love the personal service I receive every time I go get my serviced. I’ve been a loyal customer for over 15 years. Thank you Jim Hudson! my serviced. I’ve been a loyal customer for over 15 years. Thank you Jim Hudson! More

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30.000 mile service I am pleased with the 30,000 service provided to me and my service agent, Sam Mercado was very professional. Every time I go to the dealership, I'm im I am pleased with the 30,000 service provided to me and my service agent, Sam Mercado was very professional. Every time I go to the dealership, I'm impressed with the facility and the service. I receive text updates including a video of the service results for my car. Keep up the great work! This is my first Lexus but certainly won't be my last! More

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Great as always I have owned 5 Lexuses. I have enjoyed driving each one and don't think I could own another brand. What keeps me coming back is Darryn Russ, my sale I have owned 5 Lexuses. I have enjoyed driving each one and don't think I could own another brand. What keeps me coming back is Darryn Russ, my salesman. He makes the experience of being a Lexus owner worth it... Nancy Davis More

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Samuel is excellent and provided quicker service than I even expected on my visit yesterday. I look forward to being in his service care again. even expected on my visit yesterday. I look forward to being in his service care again. More

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