Sam Mercado | Page 13
Service Advisor - Lexus Certified
Jim Hudson Lexus
328 Killian Rd
Columbia, SC 29203
189 Reviews
Write a Review189 Reviews of Sam Mercado
April 01, 2020
Professional Plus Great experience working with Sam Mercado, who took care in seeing that the problem was resolved. Also appreciated the video update and explanation o Great experience working with Sam Mercado, who took care in seeing that the problem was resolved. Also appreciated the video update and explanation of the problem by Ian Hunkin. Excellent service. More
March 24, 2020
Jim Hudson Lexus is the Chick-Fil A of car dealerships! Every member of the Jim Hudson Lexus family is fully committed to ensuring an excellent customer service experience, whether it’s the friendly telep Every member of the Jim Hudson Lexus family is fully committed to ensuring an excellent customer service experience, whether it’s the friendly telephone receptionist or one of their knowledgeable service technicians, or a Lexus salesperson, everyone is professional, knowledgeable, and courteous. I can’t imagine going to any other dealership for my car purchase and car maintenance needs. More
Other Employees Tagged: Shaun Crosier , Jasmine Foreman
March 09, 2020
Scheduled service online several days earlier; arrived on scheduled date was greeted by Service consultant- he was very friendly and knowledgeable- Was impressed by promptness and dealership! scheduled date was greeted by Service consultant- he was very friendly and knowledgeable- Was impressed by promptness and dealership! More
February 03, 2020
I love the personal service I receive every time I go get my serviced. I’ve been a loyal customer for over 15 years. Thank you Jim Hudson! my serviced. I’ve been a loyal customer for over 15 years. Thank you Jim Hudson! More
Other Employees Tagged: Melvin Alston
January 25, 2020
30.000 mile service I am pleased with the 30,000 service provided to me and my service agent, Sam Mercado was very professional. Every time I go to the dealership, I'm im I am pleased with the 30,000 service provided to me and my service agent, Sam Mercado was very professional. Every time I go to the dealership, I'm impressed with the facility and the service. I receive text updates including a video of the service results for my car. Keep up the great work! This is my first Lexus but certainly won't be my last! More
January 24, 2020
Great as always I have owned 5 Lexuses. I have enjoyed driving each one and don't think I could own another brand. What keeps me coming back is Darryn Russ, my sale I have owned 5 Lexuses. I have enjoyed driving each one and don't think I could own another brand. What keeps me coming back is Darryn Russ, my salesman. He makes the experience of being a Lexus owner worth it... Nancy Davis More
Other Employees Tagged: Melvin Alston , Darryn Russ
January 18, 2020
Continued excellence. Our family has has over two decades of experience with Hudson Lexus. Have been extremely satisfied with cars and service during this time. Sam Mercado Our family has has over two decades of experience with Hudson Lexus. Have been extremely satisfied with cars and service during this time. Sam Mercado has kept this tradition alive for me. More

