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Sam Mercado
Sam Mercado | Page 12
Service Advisor - Lexus Certified
Jim Hudson Lexus
328 Killian Rd
Columbia, SC 29203
187 Reviews
187 Reviews
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187 Reviews of Sam Mercado
June 18, 2020
Once again the Lexis service department provided great efficient service. Even with covid, they maintained a safe and comfortable experience. I will definitely use them again efficient service. Even with covid, they maintained a safe and comfortable experience. I will definitely use them again More
by Daryl Hendrix
Other Employees Tagged: Danny Chupek
June 05, 2020
Always Great Service! The Jim Hudson Lexus team never disappoints. I'm always taken care of and never leave disappointed. Great service all the way around. Thank you t The Jim Hudson Lexus team never disappoints. I'm always taken care of and never leave disappointed. Great service all the way around. Thank you to all! More
by JohnLogan52
Other Employees Tagged: Barry Frick, Tony Locklear, Melvin Alston, Shaun Crosier, Danny Chupek, Erik Due, Danil Weih , Joey Pouge, Shannon Stratford
May 29, 2020
I have never had an experience in sales or service like I’ve had the past 3 months with Jim Hudson Lexus! Everyone employed there goes above and beyond to help the customer....... they walk the talk.... cu I’ve had the past 3 months with Jim Hudson Lexus! Everyone employed there goes above and beyond to help the customer....... they walk the talk.... customer satisfaction is what they’re all about. It’s been a very pleasant experience . More
by Coach K
Other Employees Tagged: Darryn Russ
May 28, 2020
Great Service Tee appointment was timely and professional. Sam Mercado did a great job of getting my service scheduled and keeping me informed on the progress and a Tee appointment was timely and professional. Sam Mercado did a great job of getting my service scheduled and keeping me informed on the progress and anticipated completion. Great Service. More
by Bill
May 28, 2020
great always a good visit. sam always treats me good. has my loaner ready and on time. sends me a text when my car is ready. goes over everything going on w always a good visit. sam always treats me good. has my loaner ready and on time. sends me a text when my car is ready. goes over everything going on with my car. looks after me. c.b.w. More
by chaz
Other Employees Tagged: n/a
May 09, 2020
Always GREAT Even with Covid 19 , they picked up and returned car on same day which I really needed done. Lady Scheduler, whose name now escapes me, Ashley, Did a Even with Covid 19 , they picked up and returned car on same day which I really needed done. Lady Scheduler, whose name now escapes me, Ashley, Did a fantastic job of working g with me. More
by HappyPat$3
April 23, 2020
Always take care of me Whatever auto issue I have, the Jim Hudson Lexus team is always, always there and ready to help me through the need. Thank you for all your courtesies Whatever auto issue I have, the Jim Hudson Lexus team is always, always there and ready to help me through the need. Thank you for all your courtesies. More
by lanier
Other Employees Tagged: Michael Hamilton, Danny Chupek
April 11, 2020
Customer Reviewer Professional, timely, accommodating and helpful. Patient, understanding,knowledgeable, and an example for other car dealerships. Wish locale was not s Professional, timely, accommodating and helpful. Patient, understanding,knowledgeable, and an example for other car dealerships. Wish locale was not so far away from the city. More
by Nurselady667
Other Employees Tagged: Shannon Stratford, Ashley, Jim and Ken
April 01, 2020
Professional Plus Great experience working with Sam Mercado, who took care in seeing that the problem was resolved. Also appreciated the video update and explanation o Great experience working with Sam Mercado, who took care in seeing that the problem was resolved. Also appreciated the video update and explanation of the problem by Ian Hunkin. Excellent service. More
by joyrider
