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Sam Mercado
Sam Mercado at Lou Bachrodt Chevrolet Coconut Creek

Sam Mercado | Page 14

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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4.0
213 Reviews

Languages Spoken

English English

4.0

213 Reviews

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213 Reviews of Sam Mercado

January 06, 2022

Dealership Rating
Employee Rating

Service is good and on time. Always deliver on what they say they will do More

by MRUKES5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Mendez , Chris Potter

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Jan 07, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 06, 2022

Dealership Rating
Employee Rating

Sam in Service is the BEST He is so caring and really Sam in Service is the BEST He is so caring and really shows it by the way he treats the customers. Sam goes up and beyond every time I am there he More

by D_dalesandro73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 07, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 06, 2022

Dealership Rating
Employee Rating

They were professional and efficient. They immediately corrected a minor deficiency once it was brought to their attention More

by VIEIRA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 06, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience with our team. We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 06, 2022

Dealership Rating
Employee Rating

I have been using your service dept for many years...S10, 2 Colorados and 2 Corvettes...always good service. Current service was great on my 2012 Colorado! More

by HARRISWALLY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 06, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, I just wanted to thank you for being such a good loyal customer to GM and to us! Thank you very much for always servicing and purchasing your Chevys with us over the last 10 years!!! We appreciate your business! I also wanted to thank you for always taking the time to fill out the surveys from GM and now DealerRater! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself! THANK YOU!!!

Jan 21, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello,

January 05, 2022

Dealership Rating
Employee Rating

I have always had great attention from Mr. Sam Mercado, and due attention to my car More

by LISANDRO PATINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 05, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Lisandro, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 01, 2022

Dealership Rating
Employee Rating

Took my car in at appointment time, did oil change and handled two recall issues. I was out in a little over 90 min. The tech even put on the 2 bow ties I bought. More

by PARKMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 03, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 01, 2022

Dealership Rating
Employee Rating

Sam was my advisor and did a very good job. He was professional and kept me informed of the findings and progress. Very efficient and well organized approach to auto service. Truly impressed. More

by MMOLINA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Castellon

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Jan 03, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

December 29, 2021

Dealership Rating
Employee Rating

Sam the service advisor Was not very helpful and provided information about the vehicle he kind of gave poor information when I asked a questions and he was Fairy rude and disrespectful More

by banderson98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Dec 29, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to our service manager Shawn at 954-247-5286 so we can try to restore your confidence in our business.

December 24, 2021

Dealership Rating
Employee Rating

I always enjoy taking my car to Lou Bachrodt Service . There’s so much better and well organize than other dealerships. They tell me how much I have to pay give me a good estimate. Always on time. Sam is More

by Facilitator4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariusz "MD" Danczuk, Hector Castellon, William Hodge

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Dec 27, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

December 21, 2021

Dealership Rating
Employee Rating

Always polite & quick with the service. Always mention deals going on that save me money More

by AIRPLANEMAN67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Mendez

Report | Print
Dec 28, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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