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Sam Mercado
Sam Mercado at Lou Bachrodt Chevrolet Coconut Creek

Sam Mercado | Page 15

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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4.0
213 Reviews

Languages Spoken

English English

4.0

213 Reviews

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213 Reviews of Sam Mercado

December 15, 2021

Dealership Rating
Employee Rating

When I called for service, I spoke to Sam Mercado and he understood the service that was needed and he was very personable. More

by hmgfla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 15, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

December 12, 2021

Dealership Rating
Employee Rating

I just checked No tire rotation makes! This is my second time there very bad work !my first time there I asked to check my left wheels Bering and they never checked I have to get another dealer !:( terrible More

by Jardel Araujo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matthew Gonsalves

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Dec 12, 2021

Jardel Araujo responded

VERIFIED CUSTOMER I just checked No tire rotation makes! This is my second time there very bad work !my first time there I asked to check my left wheels Bering and they never checked I have to get another dealer !:( terrible professional

December 11, 2021

Dealership Rating
Employee Rating

excellent services Sam is a wonderful guy he gets u in and out whit Lou Bachrodt ur car is in great hands More

by Chad Nembhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 13, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello chad, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

December 01, 2021

Dealership Rating
Employee Rating

The Service Representative was very polite, professional, and was able to get the service completed in a timely manner. More

by FERNCORTES7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 03, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us

November 30, 2021

Dealership Rating
Employee Rating

Sam Mercado was very professional and caring. An asset Sam Mercado was very professional and caring. An asset to your company. First good service advisor since Casey. More

by butlers0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 06, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 30, 2021

Dealership Rating
Employee Rating

Excellent service and personnel. Very accommodating and informative. I have had many cars from here and always come back for these reasons. More

by ESDIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariusz "MD" Danczuk, Renee Smith, Matthew Gonsalves , David Hirsch

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Dec 06, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We just want to thank you for being such a good loyal customer to GM and to us!! Thank you very much for always servicing and purchasing your Chevys with us ! We appreciate your business! I also wanted to thank you for always taking the time to fill out the surveys! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

November 21, 2021

Dealership Rating
Employee Rating

Even though I currently live in Port St. lucie, FL, I STILL DRIVE ONE HOUR AND TWENTY MINUTES to my bachrodt Chevy dealer, because, I know the job will be done right and I always get a car wash. More

by DANIELS3575
Recommend Dealer
Yes

Other Employees Tagged: David Hirsch

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Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Daniel, Wow, thank you so very much for this great review and coming to us!!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Renee and our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 20, 2021

Dealership Rating
Employee Rating

I have had my car serviced here for the past four years. My service advisor Sam is a professional and courteous! My mechanic Norm is skilled and knowledgeable. My car is always finished on time as well. I h More

by R.U.NVS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Armstrong. 5 stars.

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Dec 06, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 19, 2021

Dealership Rating
Employee Rating

Sam Mercado amazing job as always. He always takes good care of my wife and myself. More

by TIMLEWIS1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 18, 2021

Dealership Rating
Employee Rating

Sam has been my service guy for a few years now. He always takes great care of my car when I bring it in and he makes sure all of my cars issues get fixed in a timely manner! Thank you Sam More

by lilmoosey12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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