Sam Mercado
Sam Mercado at Lou Bachrodt Chevrolet Coconut Creek

Sam Mercado | Page 13

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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4.6
216 Reviews

Languages Spoken

English English

4.6

216 Reviews

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216 Reviews of Sam Mercado

January 25, 2022

Dealership Rating
Employee Rating

The gentleman that assisted me when I was there was Sam Mercado. He was very polite and took good care of me. He told me something about noise in my front wheel. I told him I will be back the end of the More

by corastriggles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Mendez, Matthew Gonsalves , David Hirsch

Jan 26, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! And yes, by all means, make sure Sam has the techs do the diagnostic test, but remember to ask what the cost of it is first..ok? We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 25, 2022

Dealership Rating
Employee Rating

Never had a bad experience. Been dealing with Sam Mercado in service for years he is absolutely the best. More

by MNMDADDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Batallas , Stephen Christie, Magela Kasparian

Jan 25, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 23, 2022

Dealership Rating
Employee Rating

I had an oil change scheduled at 8 am it was not completed until 11a. I would have liked someone coming in and explaining why it was taking so long. Normally it takes 45 min. I guess when it is a no More

by DASCAR99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center- Coconut Creek and we are sorry your wait time was so long! We will work on this issue!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 23, 2022

Dealership Rating
Employee Rating

Sam provide individual attention, very professional and friendly. I would recommend him at anytime to my family and friends. More

by LISAJAIMUNGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Lisa, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 22, 2022

Dealership Rating
Employee Rating

I have used this dealership for buying and servicing my cars for more than a decade. Always courteous, friendly, and helpful. No business is 100% perfect but Lou Bachrodt tries its best to come close. Giv More

by DANIELPEVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Bienvenuto

Jan 24, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Daniel, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 21, 2022

Dealership Rating
Employee Rating

Very professional and polite, made the process easy and simple to get my car repaired More

by KESHELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariusz "MD" Danczuk, Shawn Biskup, Edward Mendez, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter

Jan 21, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you very much for reviewing us on DealerRater. We appreciate your business and we appreciate this great review. Please know we are all here for you whenever you need us.

January 20, 2022

Dealership Rating
Employee Rating

Very nice guys , they take care of my car and the job was well done More

by PIERRELAGUERRE1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup , David Hirsch

Jan 21, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 13, 2022

Dealership Rating
Employee Rating

They greet you when arriving for service. They treat your needs as a priority for them to take care of the problem. They have a very comfortable waiting area if you decide to wait. They also offer courtesy r More

by Ilovemyjeep2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gonsalves

Jan 14, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello!! Thank you so very much for your kind words!!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 12, 2022

Dealership Rating
Employee Rating

Sam was professional and completed the work as discussed. The service department was clean and everyone was helpful. More

by SPEEDRING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Potter

Jan 13, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 10, 2022

Dealership Rating
Employee Rating

Great service, not a long wait, clean waiting area, service person was very helpful and nice. More

by gcashier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Christie, Chris Potter

Jan 11, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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