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Sam Mercado
Sam Mercado at Lou Bachrodt Chevrolet Coconut Creek

Sam Mercado | Page 16

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

Contact Me
4.0
213 Reviews

Languages Spoken

English English

4.0

213 Reviews

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213 Reviews of Sam Mercado

November 17, 2021

Dealership Rating
Employee Rating

The drive from Belle Glade is worth going to have my vehicle serviced hands down More

by WEST6780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saturday Bell Hop

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Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you very much for making the drive to see us!!!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 15, 2021

Dealership Rating
Employee Rating

My service writer kept me well informed of progress and was friendly and very knowledgeably More

by DGLADDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 11, 2021

Dealership Rating
Employee Rating

great service great work keep doing what you do best and stay safe great job guys More

by COWBOY3051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Dec 07, 2021

COWBOY3051 responded

Keep up the good work and be safe this holiday season Thank you

November 11, 2021

Dealership Rating
Employee Rating

I guess I got oil. The work should have been warranty work because. How a hole get in my filter More

by swag_d_kazekage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter

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Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 31, 2021

Dealership Rating
Employee Rating

Disappointed air wasn't put in my tires. They were low on air after service. More

by DEBHRZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had good experience with our team!! Sorry about the air in your tires! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 29, 2021

Dealership Rating
Employee Rating

Fast, friendly and fun! Overall a wonderful experience! Sam is the man! I would recommend all Chevy owners to go check out this location and get your service on! More

by codyac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 27, 2021

Dealership Rating
Employee Rating

Excellent customer service This is my second time with my second car in the last month and both times the customer service has been excellent More

by William Kleeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 27, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello William, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our team went so well! We are very fortunate and excited to have each and every one of them!! We truly appreciate your business and for sharing your thoughts with us and DealerRater

October 21, 2021

Dealership Rating
Employee Rating

The worst experience ever. The advisor was so unprofessional and he was so rude with my wife More

by RICARDOAOSPINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Oct 21, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Ricardo, I am very sorry to hear this!!! Would you like to speak with the service manager? We appreciate you and your business and apologize for any issues you and your wife had while at our service department!!

October 20, 2021

Dealership Rating
Employee Rating

Very professional Very poor light on time in the job is done very well thank you so much for your service More

by RILDO1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter

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Oct 21, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thanks for your positive review! The whole team here at Lou Bachrodt Chevrolet strives to provide a positive customer experience. Wishing you a great day!

October 16, 2021

Dealership Rating
Employee Rating

Sam is great timely delivery of my vehicle and so professional he came to the waiting room to let me know that my car was washed and ready More

by LRCONSOVOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariusz "MD" Danczuk

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Oct 19, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with Sam went so well! We are very fortunate and excited to have each and every one of them, especially Sam!!! We truly appreciate your business and for sharing your thoughts with us and DealerRater

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