I contacted Matt after several of my friends had highly recommended him. I have been in the market to replace my M4 and add another M to our garage so I thought I would listen my friends. Let me first make it clear that I haven't ended up getting a new car just yet due to me being in a different state and waiting for BMW's new line up etc but Matt has already provided great level of customer service that I haven't seen recently from any other client advisor. He's very straightforward and knowledgeable guy when it comes to BMWs and unlike many other client advisors he cares about you and what you want instead of just trying to make profit out of a sale. I really hope I'll work a deal with him in the future and in the meantime I highly recommend him to anyone who is in the market for a BMW.
"Very professional people."
Matt Pudlo my sales consultant I would recommend him to my friends n relatives , professional, transparent, knowledgeable,what you agreed won’t change, transaction was smooth and painless , took 30 minuets from signing and go , clean detailed car., one of the nicest person you’ll meet., I’ve tried other dealership before going to knauz bmw., so you know what I mean., so look for him if you want a BMW.
"M buying experience"
If you are in the market for a BMW, especially an M, ask for Yale at Knauz. He helped me custom order an M3 and kept me informed all the way through the build and delivery process. Very straight forward, professional, no nonsense sales experience.
"Exceptional "M" Buying Experience"
Anyone in the market for an M car should definitely consider connecting with Matt Pudlo at Knauz BMW. Matt is one of the top M client advisors in the country and has a plethora of knowledge when it comes to BMW's sports division. In addition, Matt was highly responsive to all of my questions during the entire 3-4 month M3 ordering process and very transparent on the financial terms.
Knauz BMW is a high volume M car dealer and, therefore, gets a higher number of allocations than other BMW dealers. In addition, the trade-in value I got from Knauz was $3-4K more than other area dealers and exceeded cash offers even before factoring in the tax benefit.
I will definitely be contacting Matt the next time I'm in the market for a BMW.
"Our first BMW"
- We Travel BMW Style
Dealing with Knauz BMW employees is like dealing with friends. We went in to purchase a Used X5 and drove it home after just a few hours. This is a friendly, no-pressure environment in which to purchase a vehicle. Jon Jakubco was the Genius who assisted us from walk in through explaining every feature of on X5 and answering all questions with his great in-depth knowledge of the BMW vehicles. Everyone we met and all of the staff who assisted us were extremely friendly. Great experience!
"Excellent Experience "
My salesman Yale was great throughout the whole buying process. He was always helpful and attentive. I had to order my car and he kept me updated almost daily as to the status of it. He also helped me secure a loan through Knauz when my bank messed up their paperwork and I was not going to be able to pick up my car when it was ready. I had been waiting months and I didn't want to have to delay my pickup even a day. I would highly recommend Yale.
"Excellence all around at Knauz BMW"
Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of home while you wait for service or shop, and the atmosphere is updated and high-end without feeling pretentious. All department staff are friendly and greet you with a smile, even just in passing. The diversity of the sales staff provides a well-matched personality for any customer looking for an easy and enjoyable shopping experience. At Knauz BMW, the service department is unmatched by any other in the area. They will consistently go above and beyond to make sure that your vehicle is serviced properly and on time, including picking it up and bringing it home for you when you cannot make time in your calendar.
Most recently, I had the pleasure of working with Matt Pudlo while considering a 2016 BMW M3. Matt took the time to get to know me personally over several visits and test drives, with no pressure to make a decision. His extensive M Series expertise and infectious enthusiasm for the product supersedes that of any client advisor I've ever worked with at Knauz, and it was ultimately his keen perception and understanding of what I was truly looking for that had me driving (or flying) away in an M3 instead of the 340i I had originally considered. At all phases, including post-purchase, Matt has gone above and beyond to ensure my satisfaction and exceed my expectations, thus solidifying my loyalty as a Knauz customer. Ultimately, the depth of his knowledge and his sheer excitement for what distinguishes a BMW from other brands makes buying a car with Matt a trustworthy, easy, and (above all) fun experience.
For my most recent purchase, I also had the pleasure of working with two additional charming professionals, Doug Kamp and Curt Laczniak. Also, Fred Troccoli and Antonio Lopez in service took great care of me while my BMW X5 was in service.
"Awesome experience at Knauz BMW"
Great experience with purchasing a vehicle from Knauz BMW. I had no intention of purchasing as I was in for service, but I found a car that I couldn't leave behind. Matt Pudlo is the most enthusiastic, honest and knowledgeable salesman I've ever met. He made the whole transaction so smooth I wish I could buy another car now. Bob Geisheker was very accommodating to myself and my family. The used car manager Curt Laczniak was very understanding and gave me the best trade in value possible for my former car. Scott Adduci, the financial manager, was also key in securing my contract at the desired terms and giving me the best value for the extra available services for my new vehicle. The BMW genius Jon, was also instrumental in the delivery process as my new car has numerous features. I apologize if I have left anyone out, but they were all above and beyond expectations. Thank you for a wonderful experience,
Over the last 10 - 15 years, my wife and I have purchased 7 vehicles from Knauz including Land Rover and BMW. We continue to return to Knauz from Palos Park because of their consistent and predictable quest for excellence. Everyone there demonstrate total professionalism with unparlleled customer service. On the sales side, Matt Pudlo is one of the most friendly and knowledgeable M fanatics I have ever met!
"Great Experience - New BMW from Matt Pudlo"
I shopped at multiple dealers and this was hands down the best. They were great throughout the entire process. Every person I spoke to and worked with was a true professional. I purchased my car there and would highly recommend Matt Pudlo and this dealer to anyone looking for a BMW!