"Excellent Experience "
My salesman Yale was great throughout the whole buying process. He was always helpful and attentive. I had to order my car and he kept me updated almost daily as to the status of it. He also helped me secure a loan through Knauz when my bank messed up their paperwork and I was not going to be able to pick up my car when it was ready. I had been waiting months and I didn't want to have to delay my pickup even a day. I would highly recommend Yale.
"Excellence all around at Knauz BMW"
Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of home while you wait for service or shop, and the atmosphere is updated and high-end without feeling pretentious. All department staff are friendly and greet you with a smile, even just in passing. The diversity of the sales staff provides a well-matched personality for any customer looking for an easy and enjoyable shopping experience. At Knauz BMW, the service department is unmatched by any other in the area. They will consistently go above and beyond to make sure that your vehicle is serviced properly and on time, including picking it up and bringing it home for you when you cannot make time in your calendar.
Most recently, I had the pleasure of working with Matt Pudlo while considering a 2016 BMW M3. Matt took the time to get to know me personally over several visits and test drives, with no pressure to make a decision. His extensive M Series expertise and infectious enthusiasm for the product supersedes that of any client advisor I've ever worked with at Knauz, and it was ultimately his keen perception and understanding of what I was truly looking for that had me driving (or flying) away in an M3 instead of the 340i I had originally considered. At all phases, including post-purchase, Matt has gone above and beyond to ensure my satisfaction and exceed my expectations, thus solidifying my loyalty as a Knauz customer. Ultimately, the depth of his knowledge and his sheer excitement for what distinguishes a BMW from other brands makes buying a car with Matt a trustworthy, easy, and (above all) fun experience.
For my most recent purchase, I also had the pleasure of working with two additional charming professionals, Doug Kamp and Curt Laczniak. Also, Fred Troccoli and Antonio Lopez in service took great care of me while my BMW X5 was in service.
"Awesome experience at Knauz BMW"
Great experience with purchasing a vehicle from Knauz BMW. I had no intention of purchasing as I was in for service, but I found a car that I couldn't leave behind. Matt Pudlo is the most enthusiastic, honest and knowledgeable salesman I've ever met. He made the whole transaction so smooth I wish I could buy another car now. Bob Geisheker was very accommodating to myself and my family. The used car manager Curt Laczniak was very understanding and gave me the best trade in value possible for my former car. Scott Adduci, the financial manager, was also key in securing my contract at the desired terms and giving me the best value for the extra available services for my new vehicle. The BMW genius Jon, was also instrumental in the delivery process as my new car has numerous features. I apologize if I have left anyone out, but they were all above and beyond expectations. Thank you for a wonderful experience,
Over the last 10 - 15 years, my wife and I have purchased 7 vehicles from Knauz including Land Rover and BMW. We continue to return to Knauz from Palos Park because of their consistent and predictable quest for excellence. Everyone there demonstrate total professionalism with unparlleled customer service. On the sales side, Matt Pudlo is one of the most friendly and knowledgeable M fanatics I have ever met!
"Great Experience - New BMW from Matt Pudlo"
I shopped at multiple dealers and this was hands down the best. They were great throughout the entire process. Every person I spoke to and worked with was a true professional. I purchased my car there and would highly recommend Matt Pudlo and this dealer to anyone looking for a BMW!
"Knauz provides outstanding attention and responsiveness"
Matt Pudlo and the BMW sales management provided an excellent buying experience. We were extremely pleased with their attention, patience and time they invested in the selection, purchase and delivery of our new 2017 540i.
I was in the market for a slightly use BMW 340 xDrive so I stopped in at Knauz BMW and met with
Matt Pudlo to see what he had in stock. At the time he didn't have what I was looking for and said he would find one. 4 days later I get a call from Matt telling me he located the car for me. He found me the perfect car and I couldn't be happier. If your looking for a new or used BMW.... Matt Pudlo is the person to speak too. He is a BMW expert......
"Thank you Matt!"
Matt was great from start to finish. We would not have bought the car if it was not for Matt's patience, diligence, professionalism and thoroughness.
Thank you again Matt!
Other Employees Tagged:
, Matt Pudlo, Scott Adduci
"Shockingly surprised by Keith Rubenstein Lake Forest, IL "
I was in the market for another Leased vehicle for my business. I prefer the BMW brand. For the last several leases, I've worked with familiar dealerships north of Knauz and south. Well known places. My companys recent move landed us within 5 minutes of Knauz. I had this impression of old salesmen serving the same Bif's and Buffy's for decades. Stuffy, stodgy and dull was my impression.
BOY, was I wrong! Bob Graziano the GM greeted me with a huge sincere smile and asked lots and lots of pertinent questions. He did this to see which sales professional would be the best fit for my needs. Enter Matt Pudo. Matt is unique to say the least. In a great way too. He holds several records for speed with the legendary M Series line of BMW and he's the first true enthusiast I'd ever met of the M series. He himself the owner of a few. By the end of our time together I drove away in a gorgeous and super duper fast black sapphire 2017 BMW M3! And they worked with me on the monthly payments to create a win/win scenario. Highly highly recommend the professionalism, class low pressure approach of Knauz BMW.
"The best buying experience"
- Jim B.
Matt Pudlow was great to work with. He really knew his M cars and was very patient as I worked my way to a decision. I travel each week plus I was from out-of-state so I wasn't the easiest to accommodate. Jon Jakuboco helped at the delivery to ensure that I knew everything about the 2013 X5M. Big thanks to both.