Sam Prusak

I wasn't sure what to expect when I drove up to this dealership. When I arrived and saw how big the dealership was I thought this would be like all the rest and I was wrong. Big dealership but with a pe dealership. When I arrived and saw how big the dealership was I thought this would be like all the rest and I was wrong. Big dealership but with a personal charm. Chris was very helpful and knowledgeable. I also got to meet the manager Sam and he also was sincere. Not what I have been used to over the years. Thank you for your help in getting me the right car and deal for my wife. More

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I have dealt with this dealership over 25 years and have purchased six cars from them and still find their customer loyalty and service excellent. purchased six cars from them and still find their customer loyalty and service excellent. More

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Highly disappointed on my last car purchase. I have leased at least 3 cars from them over the last several years. This time I decided to get a used car and finance, the check engine light came o I have leased at least 3 cars from them over the last several years. This time I decided to get a used car and finance, the check engine light came on the first week of purchase. Brought the car back trying to get out of with the 30 days of purchase and was told I would have to put more money down because of the warranty I purchased and also because the car was registered already so it wouldn’t be a simple exchange. The money I put down on the car I purchased was basically gone due to fees and taxes. Had brought back a at least 4xs because they couldn’t figure out what was wrong with it, each and every time the check engine light came on the very next day. Every time I would bring it back the service manager would tell me it’s not a safety issue so you can drive it until we have an appointment available, keep in mind the car was stalling when I would sit a light, the transmission would jump, and drag before it would switch gears after stopping. I think this was so scary to have my three small children in the car, and sometimes have to travel up to an hour to be to work. The 5th time I brought it back I was told by the used car manager to make my own appointment and secure my own loaner car because they didn’t want to continue to be the middle man with the company they had brought it to for the repair. I was upset because I purchased the car from them and they could’ve replaced the car with in the first thirty days of purchased of the car. Also I didn’t get an inspection sticker for almost 2 months which was the fourth time I brought it back, I didn’t get my registration for at least 3 weeks, and I purchased the simonized which as over $1000 dollars and they never did it even bother to refund me for it. I was told it’s only an extra 7 bucks a moth by the guy who sold me the car. Very disappointing for a loyal customer over the years, not just one car but 4, this really breaks my heart to even have to leave a review like this, I referred several people to them. And I can honestly say this time was a complete nightmare. More

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Sales representative, Chris was awesome. He really knows every details. And answered all our questions while presenting the car to us. He really knows every details. And answered all our questions while presenting the car to us. More

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Everyone was friendly, helpful and knowledgeable. Made the experience easy. Would recommend to others in the future. Made the experience easy. Would recommend to others in the future. More

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My 1st experience at Herb Chambers was outstanding. Everyone is personable, pleasant and greets you with a smile Everyone is personable, pleasant and greets you with a smile More

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Roy was our salesperson and I couldn’t be happier with the service and support he gave me. Buying a car from Roy/ herb chambers was painless and dare I say a wonderful experience! Thank you the service and support he gave me. Buying a car from Roy/ herb chambers was painless and dare I say a wonderful experience! Thank you More

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Anil is the best salesperson in the dealership. He is 5 stars person..smart and helpful He is 5 stars person..smart and helpful More

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I’m not sure words could do this review justice to just how amazing and easy this experience was. I had worked with Lexus of Warwick for a few months so my comparison holds water. Run don’t walk to Herb Ch how amazing and easy this experience was. I had worked with Lexus of Warwick for a few months so my comparison holds water. Run don’t walk to Herb Chambers Lexus of Sharon. They did in a week what the others couldn’t do in two months. But aside from their timeliness their professionalism and the way they made you feel like a warm comforting experience is something I have never felt in former car buying experiences! Lesly came in on her DAY OFF to work with my husband and I. Sam her manager was who I had initially worked with via a referral and the handoff made me feel like I had TWO people in my corner working for me. Working with the finance team and even the team that worked with my insurance company were exceptional as well! Like I said words can’t describe what a great experience this was. But I tried! Thank you Herb Chambers of Lexus Team!! More

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Very good experience Sam Prusak was instrumental in making our deal happen. He was truly a pleasure to work with. Kevin Bates was also very professional and knowledgeable and went out of his way to mak making our deal happen. He was truly a pleasure to work with. Kevin Bates was also very professional and knowledgeable and went out of his way to make sure we understood all options of our new car dealing with the two of them was seamless. Thanks to the both of them More

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