Sam Raabe
Sam Raabe at Brandon Honda

Sam Raabe | Page 7

General Manager

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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3.8
124 Reviews
3.8

124 Reviews

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124 Reviews of Sam Raabe

March 21, 2016

Dealership Rating
Employee Rating

employees don't know the product the sales person as well as the 'experts' he checked with all promised us that the car we selected had factor installed remote start. It did not. Ou More

by stuck
Recommend Dealer
No

Other Employees Tagged: Bo Engel, Jerame Nadeau

Mar 31, 2016

Brandon Honda responded

"Thank you very much for reaching out to us in regards to your experience. We can understand your frustration with the initial misunderstanding, however; we worked diligently to resolve this for you. Not only did we explain that the specific CR-V you were looking at did not come with the Honda factory installed remote system, we added a genuine Honda remote start accessory for you, at no cost to you, after your purchase. We also gave you the opportunity to cancel the deal/transaction and return the vehicle, which you declined. While carrying a second fob may not be the most convenient, it does give you the option on the CR-V that you were wanting. While we are very sorry that you are still unhappy with the overall experience, I am unsure what we could do at this point to satisfy you. Please feel free to reach out to me if you would like to further discuss this. Thank you again and we do appreciate your business. Grant Hocking Quality Assurance Manager 813-574-2777 "

Mar 24, 2016

Brandon Honda responded

Thank you very much for reaching out to us in regards to your experience. We can understand your frustration with the initial misunderstanding, however; we worked diligently to resolve this for you. Not only did we explain that the specific CR-V you were looking at did not come with the Honda factory installed remote system, we added a genuine Honda remote start accessory for you, at no cost to you, after your purchase. We also gave you the opportunity to cancel the deal/transaction and return the vehicle, which you declined. While carrying a second fob may not be the most convenient, it does give you the option on the CR-V that you were wanting. While we are very sorry that you are still unhappy with the overall experience, I am unsure what we could do at this point to satisfy you. Please feel free to reach out to me if you would like to further discuss this. Thank you again and we do appreciate your business. Grant Hocking Quality Assurance Manager 813-574-2777

March 05, 2016

Dealership Rating
Employee Rating

wonderful/professional/fun.-end rsult-extreme satisfaction. Chris did a superb job! We wanted a car of our daughters 16th B-day. The Honda Civic was that car. Chris took us through the process in a fun and pro More

by chris and Kaitlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ervin Cottingham, Denise Dupelle, Chris Hall

February 04, 2016

Dealership Rating
Employee Rating

New 2016 Honda Pilot Brandon Honda and their entire staff are 100% awesome. We went in for an oil change and left with a new 2016 Pilot EXL. A special shout out to Joel More

by joani53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vaughn Heberlee, Driss Hilili, Joel Jarrell, Ron Wright

January 23, 2016

Dealership Rating

Motivated team The team is a go getter and will go beyond norms to help you out. Outstanding service! Next time I buy an auto Brandon Honda will be in my mind More

by Manish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Cobb, Ron Wright

December 25, 2015

Dealership Rating

Great Experience! When it comes to buying a car dealing with a Car Salesman can be challenging to say the least. My wife and I bought a new Honda Pilot from Chris Hall. More

by Camrhon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hall, Grant Hocking

December 24, 2015

Dealership Rating

Great service--great car After owning a Honda CRV for 14 years, I finally decided to bite the bullet and purchase a new car. Hasan Sehic met me in the parking lot and immediat More

by Nashrlou
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bob Hovorka, Hasan Sehic

November 24, 2015

Dealership Rating
Employee Rating

Outstanding Friendly people and super service from Hassan Slim and the rest of the staff. I have used Brandon Honda for the past 15 years for my 2 Hondas and have More

by Dorihj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hassan Slim

November 18, 2015

Dealership Rating

Outstanding Customer Service I can't even explain how thankful I am with the staff at Brandon Honda. I bought two cars from them, I have never encountered individuals that actual More

by Jusliv8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Chasse , Grant Hocking, Robin Varghese

November 18, 2015

Dealership Rating

We're going to make it happen. That's Mohanna favorite statement throughout this whole sale. I haven't purchased a car in over ten years. Needless to say slot has changed in the w More

by Reba 5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohomed Essa, John Tanner, Robert the gentleman in finance.

October 31, 2015

Dealership Rating

Happiest purchase I have ever made :) While searching for my very first brand new car ever, Brandon Honda not only met, but exceeded, all of my expectations. My salesperson Don Negri was More

by Alimonster23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Negri , Jennifer Raabe

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