Sam Said | Page 7

Had a very pleasant experience at Bob Baker Subaru. They were busy but I got all my questions answers and walked away with the car I wanted. Thanks were busy but I got all my questions answers and walked away with the car I wanted. Thanks More

by alyssapurcell Verified Customer Verified Customer

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My experience at Subaru Carlsbad was nice! We had a great conversation with Sam. He was very efficient and knowledgeable about the car we bought. Would 100% recommend! great conversation with Sam. He was very efficient and knowledgeable about the car we bought. Would 100% recommend! More

by Ashley Verified Customer Verified Customer

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Sam, my salesperson did an outstanding job educating me about the lease to sale process. He took me home and picked me up again so I wouldn’t have to sit at dealership all day. Suing my initial call it wou about the lease to sale process. He took me home and picked me up again so I wouldn’t have to sit at dealership all day. Suing my initial call it would have been helpful to know that process would take all day! More

by ransfords Verified Customer Verified Customer

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Everything was great except the final step of purchase in the finance department which took way too long (2.5 hours). Jim was great and very helpful the finance department which took way too long (2.5 hours). Jim was great and very helpful More

by camrani98 Verified Customer Verified Customer

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Super nice people Sam the sales guy was awesome and super helpful always answering my phone calls and the guys at the finance department where amazing and where very helpful and understanding with me! helpful always answering my phone calls and the guys at the finance department where amazing and where very helpful and understanding with me! More

by crazyboltonfan Verified Customer Verified Customer

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I was very well treated by Sam and Kelley. Sam helped me compar models and showed the selection. Kelley did all the paperwork and got on the road very efficiently. compar models and showed the selection. Kelley did all the paperwork and got on the road very efficiently. More

by rrrockey Verified Customer Verified Customer

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Overall I had a pleasant experience. I felt this dealership was more excited to sell and work with me than other dealerships I had visited. Subaru also had significantly better incentives than some dealership was more excited to sell and work with me than other dealerships I had visited. Subaru also had significantly better incentives than some of their competitors. Yuri, my sales guy was also exceptional and really knew his details about the cars I was interested in. More

by K. M. Verified Customer Verified Customer

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Amazing service by everyone involved in completing the transaction. Sam was top person in facilitating and making the sales go fast and smooth. Never had any better service in my life. transaction. Sam was top person in facilitating and making the sales go fast and smooth. Never had any better service in my life. More

by Salem.faza Verified Customer Verified Customer

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Excellent service and attention to my needs Working with Sam was a pleasure. He was informative, quick, and seemed to genuinely care about helping me find my perfect vehicle. Thank you Sam and B Working with Sam was a pleasure. He was informative, quick, and seemed to genuinely care about helping me find my perfect vehicle. Thank you Sam and Bob Baker! More

by Bashemj Verified Customer Verified Customer

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I bought my first Subaru in CO, before making the move to Oceanside, CA. One thing I loved about Subaru is they made me feel like a part of their family, rather than just another customer. When I moved I won Oceanside, CA. One thing I loved about Subaru is they made me feel like a part of their family, rather than just another customer. When I moved I wondered if I would find that sense of family with a Subaru dealership out here. I was so fortunate to find Bob Baker Subaru. Let me just say, I felt the love here at Bob Baker!! Even just bringing my Subaru to be serviced (before purchasing from them) I felt valued. I undoubtedly found that sense of family once again. That is something I LOVE about Subaru. After three years of servicing my first Subaru here at Bob Baker, I ended up purchasing a Subaru CrossTrek from Bob Baker Subaru. My experiences with the Sales/Finance departments were no different. Purchasing a new vehicle is no small investment. They realize this. They are knowledgeable and truly listen to their customers. Respectful and helpful. They showed me vehicles that were within my means and met my criteria. There weren’t any surprises and I love that I never felt pressured to spend above my means or sacrifice what I wanted in a vehicle. They were patient and spent quality time answering my questions/making sure I knew what my options were. I must say, they have a great inventory of vehicles on their lot. I could go on and on about the positives but hopefully you get my point. I have been part of the Bob Baker family for 3+ years and can honestly say, I have nothing negative to say! They uphold a standard of excellence, and their customer service in ALL departments is unparalleled. You can feel this in the atmosphere! The employees are all personable, professional, qualified, and valuable members of the Bob Baker family. Really, every single one of them. How rare is it to find a staff like this?! They create the Bob Baker Experience! I love that I can schedule a service and know that no matter who I work with, I will be taken care of. And not just me, but also my PIC (partner in crime), Bella (my dog). They are so welcoming of her & show her the love (she loves going there and trust me, she knows who has treats!). I really appreciate that Bella (& all dogs) are part of the “Bob Baker Experience”. As mentioned, every employee has exceeded my expectations. But I wanted to give a shout out to the staff who I worked with most recently. TANNER KNAPP (service department) and ROBERT SIMON (Sales Manager)—There is good, then there is great, THEN there is Y’ALL! If I had to describe the quality of experience you provided Bella and I at our last visit in one word it would be OUTSTANDING! I hope you know know valuable that is in creating this sense of “family”. I appreciate you! It’s because of these experiences that I will be a lifelong, loyal customer at Bob Baker Subaru! If you aren’t convinced yet I’ll just say this- BOB BAKER SUBARU— I RECOMMEND IT!! You won’t be disappointed! And you might just find a family in them! :-) Thanks Bob Baker Subaru!! -Eileen & Bella More

by eyuskewich Verified Customer Verified Customer

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