Dealership Experience
18 yrs, 7 mos
Industry Experience
28 yrs, 8 mos
Languages Spoken
English
294 Reviews
Write a Review294 Reviews of Sam Shtern
November 05, 2024
Kings Infiniti is a dealership which always places their costumer first. They alway strive to provide the highest level of customer satisfaction and loyalty. From sales to service they are number one in m costumer first. They alway strive to provide the highest level of customer satisfaction and loyalty. From sales to service they are number one in my opinion. This is why I continue to be a customer and recommend them to everyone I know. More
Other Employees Tagged: Roman Zeltser
October 20, 2024
American Greed I received my car in a condition worse, than I brought it to the shop. I have to take it to a professional mechanic for the repairs, after I paid almost $3 000 to Kings Infinity. They made than I brought it to the shop. I have to take it to a professional mechanic for the repairs, after I paid almost $3 000 to Kings Infinity. They made a steering wheel loose and the car is pulling to the right like crazy. No wheel alignment was done, in spite of my request. They charged me for tires replacement which was caused by defected wheel bearings and should be covered by warranty. I was their loyal customer for mor than 10 years, I never had any problems before. With a new manager JOHN RUSSO, the quality and good reputation went down the toilet. Sloppy job, cut corners, complete neglect of their duties, misleading customers, inflating charges. Ripping off seniors, women and kids is their slogan. More
Other Employees Tagged: John Russo
September 30, 2024
Rushed us so we will not inspect the car thoroughly. When noticed a damage in our steering wheel right away when driving off with the car, said they will take care of it but they didn't. Sales perso When noticed a damage in our steering wheel right away when driving off with the car, said they will take care of it but they didn't. Sales person was forcing us to provide good feedback while sitting in front of him. More
Other Employees Tagged: Buddy Naipaul
September 18, 2024
Very pleasant and was very helpful and addressed my needs. Kept me updated on the service needs. Kept me updated on the service More
Other Employees Tagged: Carla Martinez
August 27, 2024
The car buying process was seamless from start to finish . Communication and service was great. I had a positive experience with every team member we interacted with. . Communication and service was great. I had a positive experience with every team member we interacted with. More
Other Employees Tagged: Maria Trantino
August 27, 2024
Kings Infiniti is a fantastic dealership. They guided me into getting the perfect truck for my needs. Sal and Roman and finance were spectacular. I couldn’t be happier to be driving a new QX They guided me into getting the perfect truck for my needs. Sal and Roman and finance were spectacular. I couldn’t be happier to be driving a new QX 60! More
Other Employees Tagged: Roman Zeltser, Maria Trantino
August 27, 2024
Dealership and employees at Kings infiniti were amazing, especially Maria, who helped me through the process of getting the vehicle I wanted. She was fantastic especially Maria, who helped me through the process of getting the vehicle I wanted. She was fantastic More
Other Employees Tagged: Maria Trantino
August 25, 2024
Very nice and helpful, can't recommend enough! It was such an easy fast and good experience. A great team. Definitely recommend! It was such an easy fast and good experience. A great team. Definitely recommend! More
Other Employees Tagged: John Russo, Megan Largana, Matthew Raiten , Nelson Morales, Stephan Soto
August 04, 2024
The vehicle still has the same problem. No change. The vehicle jerks when slowing down No change. The vehicle jerks when slowing down More
Other Employees Tagged: Matthew Raiten
July 18, 2024
I had a fantastic experience at kings Infiniti! The team there really went above and beyond to help us find the perfect car. From the moment we stepped in, the salesman was friendly and knowledgeab The team there really went above and beyond to help us find the perfect car. From the moment we stepped in, the salesman was friendly and knowledgeable, guiding us through the process smoothly. The car we chose was impeccably detailed, showcasing their attention to every detail. Overall, a top-notch experience that I would highly recommend to anyone looking for a new Infiniti. Thank you to the entire team for making it such a great experience More
Other Employees Tagged: Maria Trantino

