David Lail

Start to finish a great experience. Glen was professional and knowledge. No gimmicks. No hassle. Great price for a new vehicle and for the trade in. Glen was professional and knowledge. No gimmicks. No hassle. Great price for a new vehicle and for the trade in. More

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Toyota of Louisville is like no other dealership in the greater Louisville Area. They are not pushy and will try to get you what you want/need. Specifically Tim Patillo. He helped me get my 22 Army Green T greater Louisville Area. They are not pushy and will try to get you what you want/need. Specifically Tim Patillo. He helped me get my 22 Army Green TRD Off Road 4Runner. He was very professional and communicated the status of my 4Runner delivery. The price was fair for the current state of the economy and the experience was better than my first car buying experience. I definitely will be shopping with Tim in the future for any further vehicle purchases. But I plan and hope to have my 4Runner for a long time. Dave (i forget last name) in finance was also helpful and fair in explaining everything and customizing my options to my liking. More

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Helpful 6

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Great sales and service with no mark ups, add ins like other dealers (Pulse brake light - what a joke that is!). Price was as is and car came in as expected when ordered. Can’t do better than the quality other dealers (Pulse brake light - what a joke that is!). Price was as is and car came in as expected when ordered. Can’t do better than the quality fit and finish of a Toyota. Toyota of Louisville is a fine and old dealership that have been around for years; and backed by the owners from Sam Swope. Sam always had fine employee’s and that showed in all the one there and Tim was the nicest salesman. Very professional and we always hear good things from other who buy there too. Many friends I work with recommend them as well. Don’t bother with the other Toyota places - waste of time. Love our 2022 4Runner. Thank you Tim. More

Helpful 6

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Superb customer service! Tim Patillo assisted my daughter in her first vehicle purchase and the whole process went off without a hitch. He worked with me (even though I trav Tim Patillo assisted my daughter in her first vehicle purchase and the whole process went off without a hitch. He worked with me (even though I travel for work) to get her car ordered, added the correct options and kept me informed the entire process. David Lail (Sales Manager) ensured everything was completed when my daughter arrived at the dealership with all the paperwork complete. She was able to complete the process and left the dealer in her new car with absolutely all questions answered! Excellent dealership with second to none customer service! More

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Helpful 9

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Swope & Glenn are people you can trust. No surprises. No overcharging on new cars. You buy at MSRP, not $5000 more. And John in service is great. Good bonified team. No surprises. No overcharging on new cars. You buy at MSRP, not $5000 more. And John in service is great. Good bonified team. More

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Great to work with. Had me in and out quickly and we’re very nice folks Had me in and out quickly and we’re very nice folks More

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I am very satisfied with the service I received today! They really worked with me. I very happy! They really worked with me. I very happy! More

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Helpful 13

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It was a good overall experience. Tim was very accommodating. Good straight forward service. Would reccomend. Tim was very accommodating. Good straight forward service. Would reccomend. More

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Helpful 8

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Everyone was extremely helpful and pleasant to deal with. Our salesperson was(Kevin Willis) was probably the best we’ve ever dealt with, and we’ve purchased many vehicles from various dealers. We will defini Our salesperson was(Kevin Willis) was probably the best we’ve ever dealt with, and we’ve purchased many vehicles from various dealers. We will definitely recommend this dealership to others Thanks for being so accommodating! More

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Sam was awesome , very helpful, quick . It took us longer to pick a car then to do the process of buying . Very easy and worry free atmosphere. Straight to the point and very helpful . Woul It took us longer to pick a car then to do the process of buying . Very easy and worry free atmosphere. Straight to the point and very helpful . Would recommend to anyone who needs a car . More

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