Sam Vasco | Page 33

Thoroughly Rewarding I was introduced to AH Ford through my son. I came in to look and walked out with a new Fusion. The dealership personnel that assisted me were all to I was introduced to AH Ford through my son. I came in to look and walked out with a new Fusion. The dealership personnel that assisted me were all top notch. Everything was explained to me so that the deal wnet very smoothly. I am enjoying the new vehicle immensely. More

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The best car buying experience! Hands down, Arlington Heights Ford is the best place to buy a car. Everyone is friendly, caring, and sincere. They listen to your concerns and prefere Hands down, Arlington Heights Ford is the best place to buy a car. Everyone is friendly, caring, and sincere. They listen to your concerns and preferences -- they're not your typical car salesman. I was very nervous about making such a big purchase, be they helped match me with a perfect car. Jeff took the time to explain every detail and accessory on the car and how it functions. I'm very happy with my purchase -- 2015 Ford Fusion -- it's awesome! If anything were to go wrong, I am certain that I will be taken care of. AH Ford is a family-owned and operated business. When you walk in the door, you are treated like family. That's the way a car buying experience should be. More

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The Best Place to Purchase your next New or Used Vehicle! The first time I purchased a new vehicle from Arlington Heights Ford was over 10 years ago, At that time the service was exceptional from sales to th The first time I purchased a new vehicle from Arlington Heights Ford was over 10 years ago, At that time the service was exceptional from sales to the service department, since then I have purchased other vehicles new and used and have always been very satisfied with the price and quality of all of them. This is a dealership that knows how to guide there customers through the purchase of a vehicle with exceptional class and professionalism If you are in the market for a vehicle new or used this is definitely the place to go. More

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Very Satisfied Customer of a Ford Fusion Hybrid When my husband first came in to look at what was available with a trade in of our 2012 Ford F150, he was unsure of what way to go - whether used or n When my husband first came in to look at what was available with a trade in of our 2012 Ford F150, he was unsure of what way to go - whether used or new. We knew we wanted something that was way more economical on gas and mileage. Steve Ambrose was able to move from one type of vehicle to the next, seamlessly, and provide my husband with the knowledge he needed to make a decision. He is very knowledgable of the product and so very easy to work with. When I arrived to test drive the car, Steve Ambrose and Sam Vasco gave me a warm welcome. Steve proceeded to walk me through the Ford Fusion Hybrid and give me a test drive. The purchase was seemless. Financing was very smooth. This is not the first time we dealt with Arlington Heights Ford. We purchased our Ford F150 in 2012 and had as nice of an experience then as well, which is why we were returning customers. More

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Great Experience! I had a great experience! The salesman (Jeff Rechards) and the finance person were great they took the time to walk me through everything. I didn't fe I had a great experience! The salesman (Jeff Rechards) and the finance person were great they took the time to walk me through everything. I didn't feel pressured into anything. the whole team did everything they could to make my buying experience great. More

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#1 Ford Dealership in Northwest Suburban Chicago My new ford focus hatchback is the 4th car I've purchased from Arlington Hts. Ford. The reason I keep coming back is the professionalism of the sales My new ford focus hatchback is the 4th car I've purchased from Arlington Hts. Ford. The reason I keep coming back is the professionalism of the sales staff which includes management. From the time my wife and I walked in to the time we walked out we were never rushed or pressured. My Salesman Justin was extremely knowledgeable about any aspects of the Focus. He took his time and answered all of our questions during our 2 test drives. After the sale was finalized he once again took his time to go over everything once again. The second reason I keep coming back is the excellent service department. My wife and I have never had any problem regarding any repairs or have had any unnecessary work suggested. My overall experience has been excellent and I wouldn't hesitate to recommend Arlington Hts. Ford More

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Best Car Buying experience I have had! I was very pleased with the purchase of my new Fusion. Steve really made my wife & I feel at home. He was very attentive to all of our needs and que I was very pleased with the purchase of my new Fusion. Steve really made my wife & I feel at home. He was very attentive to all of our needs and questions. Sam was great also with helping us find our car. This dealership treats you like family, and does not try to oversell you on anything. Our experience with Dave in finance was excellent! He did a great job of explaining the entire transaction. We opted to buy the extended warranty. Dave was upfront, and did not oversell us beyond what we needed. All in all, my experience at this dealership was the best I have had in buying a car, and I have bought quite a few over the years! More

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Very Positive Car Buying Experience I was extremely pleased with the purchasing experience and the service I've received from AHF. I felt my sales rep, Victor Martinez, really took care I was extremely pleased with the purchasing experience and the service I've received from AHF. I felt my sales rep, Victor Martinez, really took care of my needs and I love my new Escape. Finance and service folks were also great. Will highly recommend them to others! More

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Wonderful Customer Service Everyone at AH Ford was fantastic. They were friendly and really knew the products. They were not pushy and gave me the time and information needed to Everyone at AH Ford was fantastic. They were friendly and really knew the products. They were not pushy and gave me the time and information needed to make a good decision. They were also great about checking in with me several times after my purchase to be sure that I was satisfied and answer any questions I had about my new vehicle. I would highly recommend the Arlington Heights Ford team! More

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An Easy Decision Choosing Arlington Heights Ford was the easiest decision in my new car buying process. It came highly recommended by numerous people, so this was my f Choosing Arlington Heights Ford was the easiest decision in my new car buying process. It came highly recommended by numerous people, so this was my first choice in a dealership, even though I live closer to a different Ford dealer. Upon my arrival, I was greeted by numerous people. As a customer, this immediately put me in a good mood and made me feel comfortable. My sales associate was Jesus Sanchez. He introduced himself and asked questions to get to know me as not only a customer, but also a friend. With this being my first experience buying a brand new car, and being all on my own, I was immediately at ease and comfortable with Jesus. I came over-prepared with a lot of questions; Jesus answered every one to his best ability. When he didn't have an answer, he directed me to the person who did. Not once was he pushy or persistent; I was allowed to lead the deal and proceed at my own rate. To be honest, I didn't have intentions to buy that same day. However, the comfort and knowledge of not only Jesus but the whole AH Ford team made me eager to purchase that same day. Upon leaving the dealership, Jesus told me to contact him with any questions, and he even gave me his cell phone number. I had to return to the dealer in a week for a package I purchased, so I made a point to keep a list of all the questions I was accumulating during my first week with my new car. After a week, I had a list of about a dozen questions. When Jesus saw the list, he was excited! He was happy that I had questions for him to answer. To others, my list may have seemed redundant or too much, but not to Jesus. In my opinion, this is one of his best features. He truly wanted to make sure that all (and I mean all) my questions were answered. I highly recommend anyone looking to purchase a new (or used) car to visit Arlington Heights Ford. With their excellent customer service, great attention to detail, and comfortable relationships, I promise you will not be disappointed. I think it's safe to say I will return when it's time to purchase another car. But for now, I will enjoy my top-of-the-line 2014 Ford Escape! More

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