Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 18

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.8
675 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 1 mo

4.8

675 Reviews

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675 Reviews of Sam Waddell

October 19, 2024

Dealership Rating
Employee Rating

Always great service, for the most part, on time and always impeccable with there word More

by affordablebuilding40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 17, 2024

Dealership Rating
Employee Rating

The car was ready with in a timely manner and work done to my satisfaction More

by Campeon21!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter, Martin Silva

Oct 18, 2024

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 15, 2024

Dealership Rating
Employee Rating

Honda of Kenosha is very friendly and looks after their client. When I took my car in, they asked if I wanted them to give me a ride to a local restaurant or store. I chose the waiting area, but the offe More

by Alvanos.Tami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Martin Silva , Kevin Zatz

Oct 16, 2024

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

October 03, 2024

Dealership Rating
Employee Rating

Promised washer fluid refill they never filled my fluid as promised they took a while . More

by zebraguy1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Oct 07, 2024

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 01, 2024

Dealership Rating
Employee Rating

it was a disaster, service person didn’t have a clue as to what he was talking about, I wanted my Honda wiper inserts changed, he told me they were not Honda blades, they are! More

by keha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Valente

Oct 04, 2024

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 01, 2024

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Employee Rating

Punctual, courteous, assertive, knowledgeable, kindness, patience, helpful. The time with Kevin was enjoyable and constructive. More

by mariojarro
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva , JEREMIAH ROSE, Kevin Zatz

Oct 01, 2024

Honda of Kenosha responded

Mario, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

September 25, 2024

Dealership Rating
Employee Rating

Sam Wendell is excellent. Service staff was very prompt even though I was late due to traffic More

by jeffrey white
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, Jeffrey. We look forward to having you as one of our valued customers for many more years to come!

September 25, 2024

Dealership Rating
Employee Rating

The technician was very friendly and accommodated an appointment for my key fob same day. More

by lchaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 23, 2024

Dealership Rating
Employee Rating

Absolutely love taking in my car to this li atoon for all my service needs! The team is always kind, attentive and knowledgeable! Best Service Team!!! More

by knox.family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sam and our team, and we look forward to working with you again.

September 22, 2024

Dealership Rating
Employee Rating

I've always received excellent services when I dropped my vehicle. I also appreciate the option of getting a ridw home if necesssary. More

by cbates474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva , JEREMIAH ROSE, Kevin Zatz

Sep 24, 2024

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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