Sam Waddell | Page 29

Good people work there,salesman Jim Spink is always ready to help ,Service center very friendly too. Sam Waddell is specially outstanding and helpful. I usually show up there with my handicapped adul ready to help ,Service center very friendly too. Sam Waddell is specially outstanding and helpful. I usually show up there with my handicapped adult son and Sam makes sure the service I need it is done quickly as possible. This 2 people are making your business good and friendly. More

by hmleahy2 Verified Customer Verified Customer

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Honda of Kenosha provided us with great friendly customer service with a quick and thorough completion of the work. service with a quick and thorough completion of the work. More

by CARLNELLENBAUER Verified Customer Verified Customer

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The staff was Pleasant and easy to work with. Car was Done in less time then quoted. Car was Done in less time then quoted. More

by nestlejean Verified Customer Verified Customer

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Great service! The service people are very knowledgeable and always provides the best customer service. The service people are very knowledgeable and always provides the best customer service. More

by MickeyMiller031684 Verified Customer Verified Customer

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I brought my vehicle in for A1 service code and a repair to my AC due to faulty parts. They didn’t perform the tire rotation, just the oil change, no mention as to why. Then they had the nerve to tell me th to my AC due to faulty parts. They didn’t perform the tire rotation, just the oil change, no mention as to why. Then they had the nerve to tell me that I needed new tires because they hadn’t been rotated consistently… WHY/HOW?? I have kept up with all maintenance, if my tires haven’t been rotated it’s because they didn’t rotate them. Have they ever rotate my tires when I have brought it to be serviced?? Definitely disappointed. They repaired/replaced the faulty AC condenser, but within a week my AC was blowing warm air again. I brought it back and they said that now the problem is the evaporator. I paid $100 to have that replaced because I didn’t have a choice, but I truly believe that the evaporator issue was directly related to the condenser issue and should have also been covered by the warranty. It’s too cold now to tell if the AC has actually been repaired but it makes a noise like it’s leaking air when I turn it on so I’m not hopeful. More

by dawn Verified Customer Verified Customer

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Super overwhelmed that day due to car troubles but Leslie took great care of me. Such great assistance all around. Being told your transmission was malfunctioning isn’t something great to hear but Sam direct took great care of me. Such great assistance all around. Being told your transmission was malfunctioning isn’t something great to hear but Sam directed me to Moose to discuss other options for trade in. He pulled in Leslie to assist me further. The level of resilience and understanding and ability to connect in a personal level allowed me to feel at ease during this whole process. I left so happy and bragging about the overall experience to everyone I know. My stepmom even was so moved by it and ended up going and purchasing a new car a week later. No one was mean, pushy, or misleading. Leslie went above and beyond her duty to make me feel welcome, comfortable, and confident in my purchase. More

by jf074317 Verified Customer Verified Customer

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Took my 2017 Honda pilot to the shop to get my driver side Window fixed due to an issue that needed the part replaced and unbeknownst to me that I had a “third party” insurance that covered it that but K side Window fixed due to an issue that needed the part replaced and unbeknownst to me that I had a “third party” insurance that covered it that but Kevin was great in assisting and explaining to me how that works and that saved me a ton out of pocket. So thank you again Kevin for your time and patience. More

by cwsnsk Verified Customer Verified Customer

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The dealership is honest and responsible. They are recommending the correct service to keep my Accord running well. They are not adding unnecessary service, I really appreciate the shuttl They are recommending the correct service to keep my Accord running well. They are not adding unnecessary service, I really appreciate the shuttle to my work and the shuttle back to the dealership. If they would ever stop that shuttle, I would not use that dealership. More

by RON.ROGERS Verified Customer Verified Customer

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They have been taking care of my truck since I got it & I have been happy with them the entire time have been happy with them the entire time More

by scottwsandow Verified Customer Verified Customer

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The dealership was nice and clean but the service provider I dealt with was flippant and rude. He seemed quite annoyed that we purchased our vehicle at a different location but were coming to this lo provider I dealt with was flippant and rude. He seemed quite annoyed that we purchased our vehicle at a different location but were coming to this location for service. Honda advertises the ease and convenience of going to any dealership for service so being treated this way was a huge disappointment. I also felt that as a young woman bringing my vehicle in alone, he automatically wrote off anything I said. More

by mshaley96 Verified Customer Verified Customer

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