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Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 28

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
688 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 5 mos

4.8

688 Reviews

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688 Reviews of Sam Waddell

November 21, 2023

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Employee Rating

I enjoy the morning greeting, the professional approach and tone in a very genuine manner. Everyone demonstrates a willingness to provide a culture of “How can I help you.” More

by henrypettigrew8629
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 21, 2023

Honda of Kenosha responded

Henry, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

November 14, 2023

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Employee Rating

My service rep was very thorough. The waiting area is very clean and inviting. My car was serviced swiftly. More

by TLN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2023

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

November 13, 2023

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Employee Rating

Professional, friendly and they make an effort to understand the customers. I have not taken my vehicle anywhere else.. More

by eddiependelsales44
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Karmala Sutton, Amos Longanecker, Joe Valente, Rodney Porter, Martin Silva , Mike Semik, Kevin Zatz

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Nov 14, 2023

Honda of Kenosha responded

Thank you for your business and this review, Eddie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 13, 2023

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Service was quick and as expected. Waiting area was great for me to work while I waited. More

by sharris2911
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen

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Nov 13, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Todd, Sam, and our team had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2023

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Employee Rating

Very nice and comfortable waiting area, good customer service.provides excellent service and very trustworthy. More

by pmbartstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2023

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha; we look forward to having you as a valued customer for many years to come.

November 07, 2023

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Employee Rating

Friendly and honest staff who are very helpful and get the job done quickly and correctly. I travel almost an hour passing other Honda dealers to come to them. More

by markbirk
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Nov 07, 2023

Honda of Kenosha responded

Mark, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

November 06, 2023

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Employee Rating

Good service , we like “Sam” (Samuel). We don’t mine seeing Sam again to be our service man helping us More

by JOCA91
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 06, 2023

Honda of Kenosha responded

Thank you! Sam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

November 04, 2023

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Employee Rating

Very easy to get an appointment last minute. And staff at the desk are very friendly. Also the communication via text is very convenient. More

by mikealby1524
Service Price Transparency
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Recommend Dealer
Yes
Print
Nov 05, 2023

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

November 03, 2023

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Employee Rating

Great service, great people to work with. Timely service, fair price. 5 star service for a 20 year customer! More

by serty114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter

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Nov 03, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

November 03, 2023

Dealership Rating
Employee Rating

Can’t tell me why all cautions light keep coming on . .I got a new battery and they keep competing on.. they act like I’m not telling the truth More

by phillster14811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 03, 2023

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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