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Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 38

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
675 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 1 mo

4.8

675 Reviews

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675 Reviews of Sam Waddell

April 10, 2023

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Employee Rating

I bought the car there, and had it serviced there and will continue to have it serviced there More

by kpynaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Ruiz

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Apr 11, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

April 04, 2023

Dealership Rating
Employee Rating

The service provider that helped me was very informative and friendly. I don't always have that experience there but this yime was great. More

by kaitlindelaat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2023

Honda of Kenosha responded

Kaitlin, thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2023

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Employee Rating

Had an appointment for 7:40am and they didn’t even start on my car until about an hour after I dropped it off More

by natalie.amaya10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 05, 2023

Honda of Kenosha responded

Thank you for bringing this to our attention, Natalie, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 30, 2023

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Employee Rating

Very Efficient. Sam was knowledgeable and pleasant to work with. It was a good experience More

by BABARABYS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2023

Honda of Kenosha responded

Thanks for sharing about your experience with Sam and our team here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

March 30, 2023

Dealership Rating
Employee Rating

I came in for an oil change and tire rotation. And also a to fix a recall. The service man, Mr. Waddell was fantastic! More

by littlebitgail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2023

Honda of Kenosha responded

Thank you for the kind words for Sam and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 29, 2023

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Quick turnaround on car service. They were upfront on cost. Friendly staff and clean waiting room. More

by becky.roti
Recommend Dealer
Yes
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Mar 31, 2023

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 29, 2023

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Employee Rating

Everyone I spoke with was very friendly and willing to help. Good communication throughout the entire process. More

by sgename30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

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Mar 31, 2023

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 26, 2023

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Friendly service reps, get the work done quickly and to my satisfaction. I trust them completely. More

by mfreitag53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2023

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 26, 2023

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Employee Rating

Very good service and people who are attending are nice and kind I am satisfied More

by liliacarden65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2023

Honda of Kenosha responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

March 24, 2023

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Employee Rating

Sam is a great service advisor to work with. Kept me informed of the work to be done and the work progress. More

by chrisneuhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Sam had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

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