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Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 49

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
673 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

5 yrs, 10 mos

4.8

673 Reviews

Write a Review

673 Reviews of Sam Waddell

June 24, 2022

Dealership Rating
Employee Rating

I popped in without an appointment and my car went in right away as I waited. It was finished sooner than expected. Car was also washed. Friendly staff, clean waiting room. More

by norene0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 24, 2022

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

June 20, 2022

Dealership Rating
Employee Rating

I have used this dealership for over 10 years now. I appreciate their knowledge and customer service. More

by RcgnzALdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, Gina Ruiz

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Jun 21, 2022

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we always meet your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

June 18, 2022

Dealership Rating
Employee Rating

The agent and services were timely and professional, and proficient. I will continue to use your facility. More

by gregory5716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 20, 2022

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 16, 2022

Dealership Rating
Employee Rating

This was my first visit for maintenance since buying my CRV there. Everything went well, and was completed earlier than expected. Sam was very nice to work with. Thank you! More

by jlmorgan80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 17, 2022

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 15, 2022

Dealership Rating
Employee Rating

Experience was good 👍 at honda of Kenosha, service center associates always Friendly and technicians job well done. More

by joejbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

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Jun 15, 2022

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 14, 2022

Dealership Rating
Employee Rating

Service cost is inflated. I should estimate at least 25% over where it should be. More

by jlalko1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Jun 18, 2022

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jun 18, 2022

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 11, 2022

Dealership Rating
Employee Rating

Excellent service and hospitality I love getting work done here they are so thorough they even send you detailed video information on the work that needed on your car. Super Friendly and very professiona More

by Mamabell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 13, 2022

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

June 11, 2022

Dealership Rating
Employee Rating

Everything thing at this dealership was #1 I didn’t have any problems with anything. More

by CURRAN
Recommend Dealer
Yes

Other Employees Tagged: Sam

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Jun 13, 2022

Honda of Kenosha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Honda of Kenosha are glad to have you as a customer.

June 11, 2022

Dealership Rating
Employee Rating

Dealership was prompt to check me in . Had oil change and butler finish . It took 2.5 hours which was a little too long for me to wait. More

by Hondaman68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 13, 2022

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 07, 2022

Dealership Rating
Employee Rating

Quick and efficient service. Sam Waddell did a great job of explaining and informing me of the service needed More

by smikesues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 08, 2022

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again!

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