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Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 53

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
673 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

5 yrs, 10 mos

4.8

673 Reviews

Write a Review

673 Reviews of Sam Waddell

March 03, 2022

Dealership Rating
Employee Rating

Very professional and courteous service at this specific dealership. My vehicle was serviced quickly well within the promised time. I appreciated the level of care and service. Thank you More

by smikesues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker, Rodney Porter , Randy Wilson

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Mar 03, 2022

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 03, 2022

Dealership Rating
Employee Rating

Had no problem scheduling an appointment. Service manager was courteous and professional. Work was completed in a timely matter. Addressed all my concerns. More

by JLANGELUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 03, 2022

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

March 02, 2022

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Employee Rating

Was very pleasant and professional. Work was done quickly. Car wash was the best.thanks More

by mablives1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 03, 2022

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

February 25, 2022

Dealership Rating
Employee Rating

Service was completed as expected I do believe that the car wash should be open even when it’s cold as all the other car washes in the area remain open in the cold weather. More

by cynthia-peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 28, 2022

Honda of Kenosha responded

It's great to hear, Cynthia, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

February 25, 2022

Dealership Rating
Employee Rating

Made my care worse than better. Called and never answered the phones. Charged way too much money for an oil leak. $800 for an oil leak????????????? More

by Mustafa
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Amos Longanecker, Joe Valente , Mike Semik

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Feb 25, 2022

Honda of Kenosha responded

I am a little confused by this. you called and I returned your call in with in ten minutes of recieving you voicemail. we spoke on the phone and you stated ever since we fixed your exhaust you hear a noise. To which we discussed that we did not do any exhaust work on your vehicle. I listned to your concenrs and explained to you we repalced several engine parts that were causing your oil leak to which you authorized in advance these repairs. I invited you in for us to listen to your exhaust same day and discuss your concenrs. If you wish to discuss furhter your concenrs please let me know.

February 24, 2022

Dealership Rating
Employee Rating

I donot feel the cause of my issue was accurate then was told to buy honda part. More

by Soric2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 24, 2022

Honda of Kenosha responded

Thank you for your business and this review. We're sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly if you would be willing to discuss this further. We would appreciate the opportunity to learn more and address your concerns.

February 23, 2022

Dealership Rating
Employee Rating

Good honest service. Would recommend to others. Nice waiting area. Go for scheduled maintenance. Thanks. More

by BRIAN.TRECEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 23, 2022

Honda of Kenosha responded

Brian, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

February 21, 2022

Dealership Rating
Employee Rating

Pricey ! !! But they got the job done. I won't pay the price for break repair. When you charge 5times the amount !!!! Labor charges are ridiculous . More

by pross963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 22, 2022

Honda of Kenosha responded

It's great to hear that Sam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

February 21, 2022

Dealership Rating
Employee Rating

My car is done correctly and quickly. I can’t say enough good things about my service rep Sam W. Everyone is pleasant there. More

by mr_lump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 22, 2022

Honda of Kenosha responded

We appreciate your business, Sam and our team look forward to serving you again soon!

February 20, 2022

Dealership Rating
Employee Rating

We were in and out in no time at all. Great place to get service for the HRV. More

by kathyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

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Feb 21, 2022

Honda of Kenosha responded

Kathy, Thanks for sharing your thoughts about your experience with Honda of Kenosha. Congratulations on your new HRV! We appreciate your business and hope to see you again soon!

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