All the folks at Coastal Kia's service department are
competent and easy to work with. Special kudos to Sam Weisman who has gone the extra mile to answer my questions and reply to my calls.
In Sales, J
competent and easy to work with. Special kudos to Sam Weisman who has gone the extra mile to answer my questions and reply to my calls.
In Sales, Jason Stone and Eddy made it a priority to work with me on a recent purchase and I rang the cowbell (new sale) due to their persistence and patience with me, a finicky shopper.
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by RLPROVENCHER
Verified Customer
Verified Customer
Other Employees Tagged:
Jason Stone
Sep 18, 2020 -
Coastal Kia responded
Fun! Thank you so much for the amazing testimonial and happy comments. It was extremely thoughtful of you to mention Sam Weisman, Jason Stone and Eddy by name. We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family!
I am very pleased with the service after the sale. The
staff make you feel at ease and keep you in the know about the work being done and when it will be ready.
staff make you feel at ease and keep you in the know about the work being done and when it will be ready.
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by JMDG57
Verified Customer
Verified Customer
Sep 18, 2020 -
Coastal Kia responded
Thank you! We sincerely appreciate the five star review! It was thoughtful of you to take the time to go online and share your experience. We love your comments including, "very pleased with the service after the sale." It is wonderful to hear we made you "feel at ease". Your business means the world to us. Thank you for being an important part of our Coastal Kia family! Please call us if you need anything, we are here to help. Thanks again!
Kia Service Department is the Best! Fast, courteous
service. Coastal Kia keeps my Kia Sportage in good shape. It is a great vehicle.
Very good shuttle service too!!
service. Coastal Kia keeps my Kia Sportage in good shape. It is a great vehicle.
Very good shuttle service too!!
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by Lynn
Verified Customer
Verified Customer
Sep 18, 2020 -
Coastal Kia responded
Thank you! We love to hear, "Kia Service Department is the Best!" We appreciate that. Thank you for the five star review and amazing comments. We are thrilled to hear we have earned your trust and are able to keep your, "Kia Sportage in good shape." We strive to deliver a truly exceptional experience to every client during every visit. It is wonderful to hear you were able to take advantage of our Coastal Kia Courtesy Shuttle Service. Thanks again for the great review and awesome kudos. Please call us if you need anything.
We visited Kia's service department due to an air bag
light, that was on for a while. No other shop could figure out the reason why it was on. I was hesitant to get any services done at the dealership, b
light, that was on for a while. No other shop could figure out the reason why it was on. I was hesitant to get any services done at the dealership, because I always was told it cost much more. Thankfully my repair was covered under extended warranty, however, after comparing listed prices, they are very competitively priced. Sam handled/oversaw the work being done on my car. I was very pleased with his level of customer service.
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by SARAHELIZABETH609
Verified Customer
Verified Customer
Sep 18, 2020 -
Coastal Kia responded
Simply wonderful! Thank you for the amazing five star service review. We are happy to hear Sam and our team were able to earn your trust and handle your air bag light concern under warranty. We have created a culture at Coastal Kia which includes delivering a truly exceptional experience to every client during every visit. Your amazing testimonial has been shared with Sam and our entire service team. Thank you again for your trust. Please call us if you need anything. We are here to help.
Sam Weisman is always my go to person in the Stevenson
Kia Service Department. Sam takes his time and tells me exactly what needs to be done, and why. Sam is very professional!
Kia Service Department. Sam takes his time and tells me exactly what needs to be done, and why. Sam is very professional!
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by TAKEILAJ
Verified Customer
Verified Customer
Sep 16, 2020 -
Coastal Kia responded
Thank you! Sam Weisman is a true "professional" as you stated and we are lucky to have him. We sincerely appreciate the great review and gracious comments. We are thrilled to hear Sam has earned your trust. Thank you for choosing Coastal Kia!
Oil change you guys need special or coupons for services
needed that are required. Folks are struggling really and can hardly make it Thank you
needed that are required. Folks are struggling really and can hardly make it Thank you
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by gadygady
Verified Customer
Verified Customer
Sep 16, 2020 -
Coastal Kia responded
We sincerely appreciate the service review. Thank you for your feedback. We are here to help. Please call us if you need anything.
Great service. Sam is wonderful. He makes clients feel
comfortable and cares about them. I will continue to patronize this service center for future car services.
comfortable and cares about them. I will continue to patronize this service center for future car services.
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by JBORDO
Verified Customer
Verified Customer
Sep 15, 2020 -
Coastal Kia responded
Thank you for the wonderful review. We could not agree more.... "Sam is wonderful." It was thoughtful of you to mention him by name. Your amazing review has been shared with Sam and our entire team. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help. Thanks again!
Best dealership, bar none, I've ever dealt with! From
sales, to finance, to service, top notch! Kelvin Swinson in sales, Tyler Desmarest in finance, and Sam Weisman were great. I've dealt with some real
sales, to finance, to service, top notch! Kelvin Swinson in sales, Tyler Desmarest in finance, and Sam Weisman were great. I've dealt with some real shifty dudes at dealerships where I've walked out. But you guys were phenomenal, and you've won a client for life... or the apocalypse, which ever comes first! 😜
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by RON.DASILVA66
Verified Customer
Verified Customer
Other Employees Tagged:
Tyler Desmarest, Kelvin Swinson
Sep 15, 2020 -
Coastal Kia responded
Love this! Thank you Mr. Dasilva for the five star review and amazing comments. It was thoughtful of you to mention Kelvin Swinson, Tyler Desmarest and Sam Weisman by name. You are an important part of our Coastal Kia Family and we appreciate you! Your gracious comments have been shared with Kelvin, Tyler and Sam. We think you are "phenomenal" too. Thank you for choosing Coastal Kia!
Service department personnel are of the highest quality,
personable, and take interest in you as an individual person, as well as your family. Thet make great effort to get to know you personally.
personable, and take interest in you as an individual person, as well as your family. Thet make great effort to get to know you personally.
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by RCARPE3006
Verified Customer
Verified Customer
Other Employees Tagged:
Howard Ramsey
Sep 13, 2020 -
Coastal Kia responded
Thank you for the wonderful review and gracious comments. We sincerely appreciate the feedback and kudos for our service team. You are very thoughtful. Thank you for choosing Coastal Kia for your automotive service needs.
My Kia Sportage needed new tires. When I arrived at
Coastal Kia, I discovered that the tires that I was looking at on-line were not available. My Service Specialist, Sam Weisman went above and beyond t
Coastal Kia, I discovered that the tires that I was looking at on-line were not available. My Service Specialist, Sam Weisman went above and beyond to find tires that would meet my needs at the price I was looking for. Sam has been my Service Specialist before and is always courteous and professional
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by hortonjc
Verified Customer
Verified Customer
Sep 16, 2020 -
Coastal Kia responded
Thank you for the great review! It was thoughtful of you to mention Sam Weisman by name. We appreciate you taking Sam's call earlier this week. We understand the rating on these reviews can be confusing. Thank you for sharing that Bob Tomlin and Sam Weisman did a great job worthy of five stars. We appreciate your business. Please call us if you need anything. We are here to help. Thank you for choosing Coastal Kia!