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Sam Weisman
1,380 Reviews
Industry Experience
19 yrs, 2 mos
1,380 Reviews
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1381 Reviews of Sam Weisman
April 03, 2020
Very disapointed I took my 2013 Ford CMax in for a tune up. When I was dropping my car off, the service associate asked if I wanted my spark plugs changed out. I agree I took my 2013 Ford CMax in for a tune up. When I was dropping my car off, the service associate asked if I wanted my spark plugs changed out. I agreed. When my husband picked up my car, he was given the service receipt. I knew the cost was going to be around $400.00. However, what was not made clear to me was the cost of the parts and labor. To change out 4 plugs it was $200.00. I was gobsmacked! When I called back to speak to the person, I asked him if the cost was correct and he assured me that it was. My husband had also asked the same thing when he picked up the car. I was told that the plugs are expensive. However, not $25.00 a piece expensive! I looked up the part number on my invoice and then checked online for the cost. They run about $8.00 a piece. When I told the gentleman this, he asked me if I was looking at the correct part. I assured him that I was. This is totally ridiculous! I understand that they are running a business and have to pay for things. However, I feel that this is price gouging. And the "tune up" consisted nothing more than a fluid change. The gentleman said that he would credit me the difference between what I had found and what they charged me. So I got a credit of $68.00. I feel like I had the word "stupid" written across my forehead when I walked in. I will NEVER EVER again take my car there. Worst experience ever! If you do get work done here, be sure to ask for an itemized list of costs before you walk out the door. Had I done this, I would have opted for some place else. Please understand that my service tech was only going with what he was given. He was fine. More
by MEME2198
Verified Customer
April 03, 2020
Excellence The service department is top notch. They are quick, efficient and affordable. They have a great snack bar and usually wash your car when we aren't in The service department is top notch. They are quick, efficient and affordable. They have a great snack bar and usually wash your car when we aren't in the middle of a pandemic. I won't go anywhere else. More
by JANDA1
Other Employees Tagged: Howard Ramsey
March 30, 2020
Service work was quick and customer lounge was comfortable. Thanks to Sam for coordinating the maintenance on my out of service plan Sotrnto. His knowledge really helps me on items that need to be comfortable. Thanks to Sam for coordinating the maintenance on my out of service plan Sotrnto. His knowledge really helps me on items that need to be completed. Good job, this is why I use Coastal vs. a cheaper aftermarket vendor. More
by NHOLWAY
March 30, 2020
My experience with the dealership was excellent and my service has been exceptional with them. I would highly recommend anyone to them. Thank you for everything! service has been exceptional with them. I would highly recommend anyone to them. Thank you for everything! More
by BGLANC41
Other Employees Tagged: Bob Tomlin , Tyler Desmarest
March 29, 2020
Coastal kia is always awesome! I have bought 3 cars from them and always had a good experience. Jason Stone was my salesman and he was great. them and always had a good experience. Jason Stone was my salesman and he was great. More
by AMCKITRICK79
Other Employees Tagged: Patrick Koballa, John Wigger, Bob Tomlin , Tyler Desmarest, JP Nicholas, Howard Ramsey, Peggy Roberts, Jason Stone
March 27, 2020
The service dept did a software upgrade before performing I spection, then couldnt do inspection because of the reset. Took my Sorrwnto somewhere else and had them review the services that were recommended. I spection, then couldnt do inspection because of the reset. Took my Sorrwnto somewhere else and had them review the services that were recommended. The service dept recommended $2000 in repairs. Our mechanic said none of it was needed. A complete scam. More
by CINDYRETCHIN
March 25, 2020
Emergency Engine Replacement Sam, Howard, & John were GREAT in assisting us with the engine replacement, answered questions and assured us our car would be well taken care of. Sam, Howard, & John were GREAT in assisting us with the engine replacement, answered questions and assured us our car would be well taken care of. More
by CDMINOPOLI
Other Employees Tagged: John Wigger , Howard Ramsey
March 24, 2020
Oil Change As usual, I come here for my maintenance. Same always take care of me. I had some things needing to be taken care of, but I chose not to do so at this As usual, I come here for my maintenance. Same always take care of me. I had some things needing to be taken care of, but I chose not to do so at this time. They do not push you into doing anything you don't want to do, which I love. More
by Alicia D. Jones
March 22, 2020
relaxing,plenty of fresh snacks, water,coffee, plus hot chocolate if you want,reading material, eternet service available while you wait,services is excellent ,great chocolate if you want,reading material, eternet service available while you wait,services is excellent ,great More
by ROSEVAUGHT60
