Sam Weisman | Page 24

The workers were extremely respectful and polite. They made me feel heard and cared full They made me feel heard and cared full More

by WILLIAMLUCAS633 Verified Customer Verified Customer

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This was the first service for my new car. I was in and out in less than an hour. I was in and out in less than an hour. More

by Robert W Speir Verified Customer Verified Customer

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I was very happy with the customer service at Coastal Kia Sam was extremely helpful. He was quick to respond, Knowledgeable, kind, and helped me navigate everything I needed to know with the service of my Sam was extremely helpful. He was quick to respond, Knowledgeable, kind, and helped me navigate everything I needed to know with the service of my vehicle. More

by juliawitchek Verified Customer Verified Customer

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Great service. Recall repair completed much quicker than expected. Staff personable and professional. Customer centric, Recall repair completed much quicker than expected. Staff personable and professional. Customer centric, More

by CARL_MACLEOD Verified Customer Verified Customer

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Sam was great to work with. Helped get my car serviced that worked around my schedule. Really like the complementary wash. Helped get my car serviced that worked around my schedule. Really like the complementary wash. More

by PCTRSHANNON Verified Customer Verified Customer

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Coastal Kia always meets or exceeds expectations. Sam in service is great! Always thorough and professional. Sam in service is great! Always thorough and professional. More

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Great customer service from Darren! Was in a couple of times for a couple of different things but I always left with my car clean and updated on what was going on! Was in a couple of times for a couple of different things but I always left with my car clean and updated on what was going on! More

by anna Verified Customer Verified Customer

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I had an excellent experience with coastal Kia over Labor Day weekend. Their team provided outstanding roadside assistance and resolved my car issue swiftly. Their dedication and professionalism were t Labor Day weekend. Their team provided outstanding roadside assistance and resolved my car issue swiftly. Their dedication and professionalism were top-notch. Highly recommend! More

by cristian.escobar Verified Customer Verified Customer

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I brought my 2013 KIA Soul in for service on August 19th for an oil change, and to have my ignition upgraded against theft, and a fuse replaced (fire hazard recall). The service was completed in a very t for an oil change, and to have my ignition upgraded against theft, and a fuse replaced (fire hazard recall). The service was completed in a very timely fashion, but more importantly, although Sam and I discussed one item that I might want to take care of at my next service interval, he didn't try to sell me anything I didn't actually need. I live in Barefoot Landing, 70 miles south of Coastal KIA, but was willing to make the drive to Wilmington, because the last time I took my vehicle to Myrtle Beach KIA, they told me my battery was only registering 150 CC amps out of 600 and that it needed to be replaced. Even had a coupon for 10% off a $244 battery . . . I declined the offer, but understandably left more than a little concerned. On the way home, I stopped and had the battery tested. It came up 560 CC out of 600. When I got home I called the service department, spoke with my advisor, and told him about the second opinion I had done on my battery. He had no explanation, but said he would let his manager know there might be a issue with the battery tester. (I couldn't help but wonder how many perfectly good batteries were being replaced on a daily basis for no reason.) About a week later, I received a letter from the "Service Manager" thanking me for my visit, and strongly recommending (in red ink no less) I replace my battery. About once a month I receive a similar letter from them regarding the "urgent" state of my battery . . . During my first visit to Coastal KIA, Sam was able to earn my trust, which is imparative when working with a service advisor. I will continue to make the drive to Coastal KIA to work with Sam. He gave me an honest evaluation of my vehicle, got me in and out in a timely fashion . . . and DIDN'T try to sell me a battery I don't need. Thanks again Sam . . . More

by CABOT41 Verified Customer Verified Customer

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Sam is always so helpful and accommodating to anything i need. everyone should strive to be like Sam. need. everyone should strive to be like Sam. More

by TOOTIE22.AR Verified Customer Verified Customer

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