Thank's so much for the fast, friendly, and great
customer service. I really appreciate it.
customer service. I really appreciate it.
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by saraclifton1996
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Darren Gokey
Jun 06, 2024 -
Coastal Kia responded
Our pleasure! Thank YOU for the five star review and gracious feedback. We are thrilled to hear our service team exceeded your expectations. We sincerely appreciate the high marks and compliments for our team. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.
Very clean
Very professional
Very courteous
On
time
Good coffee
Reasonable pricing
Very good people
time
Good coffee
Reasonable pricing
Very good people
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by DONMCKENZIE1952
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2024 -
Coastal Kia responded
Thank you for the five star review and gracious comments. It was thoughtful of you to go online and rate your recent experience. We appreciate the high marks for our Service Consultant Sam Weisman. Thank you for choosing Coastal Kia for your automotive service needs.
Very quick with their service and always returns my car
freshly washed. Very clean waiting area.
freshly washed. Very clean waiting area.
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by KMARTIN37
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2024 -
Coastal Kia responded
Great news! We appreciate the five star review and high marks for so many of our team members. We love the feedback including, "very quick with their service and always returns my car freshly washed." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!
I had a vehicle recall scheduled to be done.
I scheduled the appointment a week in advance. I live in Southport, so when I arrived, I was pleased that my vehicle was the only one in the servic
I scheduled the appointment a week in advance. I live in Southport, so when I arrived, I was pleased that my vehicle was the only one in the service area, thinking I could beat the work traffic out of Wilmington. I went to the customer waiting area at 12:45. At 1:15, Sam Weisman came to the waiting area and told me they didn't have the right part. You would think that would have been checked when I made the appointment. Not only did I waste gas, but had a half day of travel. Now I'm waiting for a call to reschedule
and more time and gas wasted.
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by JRSPBS23
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2024 -
Coastal Kia responded
We apologize for the confusion and inconvenience. Thank you for speaking with our Service Director John Wigger. We are here to help. Please continue to reach out to Mr. Wigger at 910-408-0100 as we reschedule your visit. Thank you for your patience.
The customer service was great and everyone was super
helpful and nice and great and awesome
helpful and nice and great and awesome
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by SHANEPURGASON.98
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2024 -
Coastal Kia responded
Wonderful news we love to hear! Thank you for the five star review and gracious feedback. It was thoughtful of you to go online and rate your recent service experience. Thank you for the high marks for so many of our service team members too. Please do not hesitate to reach out if you need anything. Thanks again!
Great service done as promised.
Nice lobby/waiting area and they always offer transportation if required.
Nice lobby/waiting area and they always offer transportation if required.
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by AJOB223
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jan Ramos
, Darren Gokey, Uber Hernandez
May 29, 2024 -
Coastal Kia responded
Thank you! We appreciate the five star service review and compliments for our facility. It was thoughtful of you to go online and rate your recent visit. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.
Very respectful and helpful.
They are attentive to your needs and they explain everything to you about your car repairs.
They are attentive to your needs and they explain everything to you about your car repairs.
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by queenmillie33
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
Coastal Kia responded
Thank you for the five star service review! We love the feedback including, "very respectful and helpful." We strive to deliver a truly exceptional experience to every client during every visit. We appreciate you choosing Coastal Kia for your automotive service needs.
Thanks again!
Kelvin and Jan could not have been more helpful and
patient while we made the decision of what car to purchase. Kelvin was sincere and genuinely helpful working for us. This was our fourth Kia purchase
patient while we made the decision of what car to purchase. Kelvin was sincere and genuinely helpful working for us. This was our fourth Kia purchase from Coastal Kia and was the easiest and best experience yet
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by ronne
Verified Customer
Verified Customer
Other Employees Tagged:
Kelvin Swinson, Jan
May 28, 2024 -
Coastal Kia responded
4th Kia purchase... amazing! Thank you so much for your loyalty and five star review. It was thoughtful of you to mention Kelvin and Jan by name. Congratulations and enjoy! We are here if you need us. Thanks again!
Very welcoming, friendly and professional.
Facility is spotless. Comfortable waiting area with ample beverages and snacks. Phone, tablet and laptop charging available.
Service desks and rep
Facility is spotless. Comfortable waiting area with ample beverages and snacks. Phone, tablet and laptop charging available.
Service desks and reps do a great job. Excellent teamwork throughout.
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by wjleahey
Verified Customer
Verified Customer
May 28, 2024 -
Coastal Kia responded
Thank you for the review and compliments for our team and facility. It was kind of you to go online and rate your recent service experience. We are thrilled to hear you enjoyed our customer lounge experience. Thank you for choosing Coastal Kia!
Coastal Kia and their Service Center, has my rating of 5
stars on every visit, consistent in all aspects of managing my car maintenance; Customer service is outstanding, especially with Sam Weisman, who gi
stars on every visit, consistent in all aspects of managing my car maintenance; Customer service is outstanding, especially with Sam Weisman, who gives utmost attention to my needs and the priorities of keeping my car in top shape; I appreciate his emphasis on safety concerns, letting me know which check-ups are most necessary; I feel confident when driving away, that my car has received the best service in town.
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by Heidi982
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
Coastal Kia responded
Thank you! Our Service Consultant Sam Weisman is a true ambassador for our customer service culture. It was thoughtful of you to mention him by name. We appreciate the five star rating and gracious feedback. Thank you for choosing Coastal Kia for your automotive service needs.