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Sam Williams

Overview Reviews (698) Inventory (724)

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Sam Williams

Sam Williams | Page 60

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8

698 Reviews

Overview Reviews (698) Inventory (724)

4.8

698 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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698 Reviews of Sam Williams

November 05, 2023

Dealership Rating

Employee Rating

Brad with client transport was awesome. Great team of people. Always great service and happy to follow up. Great team of people. Always great service and happy to follow up. More

by alganga4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brad in client transportation

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Nov 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 01, 2023

Dealership Rating

Employee Rating

Got the service done in a timely matter. Sam was very helpful on getting car serviced Sam was very helpful on getting car serviced More

by MEADORR1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 01, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 25, 2023

Dealership Rating

Employee Rating

Longstanding recall on Subaru Impreza. No resolution of this recall and no Contact from dealer on when or if repairs will be made No resolution of this recall and no Contact from dealer on when or if repairs will be made More

by RICHARDKCOX54

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Oct 26, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Richard. We value and appreciate your business and have forwarded your feedback to the General Manager of the dealership.

October 18, 2023

Dealership Rating

Employee Rating

Melissa and team were very helpful with recommendations for services I needed. Courteous and professional. I had to reschedule my service appointment and was able to get it done even though they stay busy for services I needed. Courteous and professional. I had to reschedule my service appointment and was able to get it done even though they stay busy. Sam assisted by explaining services I elected to get. Subaru Outback still doing great. More

by RNALEPPA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

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Oct 18, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 13, 2023

Dealership Rating

Employee Rating

The service was very quick. Sam was very nice and professional. I look forward to working with him again. Sam was very nice and professional. I look forward to working with him again. More

by DMJCKSON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 13, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 12, 2023

Dealership Rating

Employee Rating

Very professional, HONEST about what needs to be done (no upscale attempts), clearly explain work needed and why (if applicable). Trustworthy upscale attempts), clearly explain work needed and why (if applicable). Trustworthy More

by LSKJOY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 12, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 11, 2023

Dealership Rating

Employee Rating

Always friendly, courteous and professional. The waiting area is very comfortable and time passes quickly. The waiting area is very comfortable and time passes quickly. More

by Aac23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: I believe his name was Mark Kazee - 5 stars

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Oct 12, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 09, 2023

Dealership Rating

Employee Rating

Quick, easy, and friendly. Didn't give me a hard time when I needed to push some services back due to money. (Daycare is expensive!!) Didn't give me a hard time when I needed to push some services back due to money. (Daycare is expensive!!) More

by AMIEEBRYDGES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Alyse Allen, Troy Brickner, Megan Gartmann , Mike Adams (Hyundai)

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Oct 09, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 09, 2023

Dealership Rating

Employee Rating

Kind and helpful employees. Prompt service. Love the car wash which is included each visit. Prompt service. Love the car wash which is included each visit. More

by MARION2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 06, 2023

Dealership Rating

Employee Rating

They fixed the problem and kept me informed all along the way. I was content with the work. way. I was content with the work. More

by RUPPEL.RA1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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