71 Reviews
Write a Review71 Reviews of Samantha Hanlein
September 27, 2024
Heather is the best and follows through on all. She is tops and huge asset! She is tops and huge asset! More
Other Employees Tagged: Heather Nicastro
September 21, 2024
Service center is always helpful, very efficient and prompt with communication. The hours of operation are convenient and the options they offer are terrific. prompt with communication. The hours of operation are convenient and the options they offer are terrific. More
Other Employees Tagged: Carrie Howard
September 10, 2024
Fast service they will also give updates regarding my suv service needed and flexibility providing a loaner car I recommend to anyone. service needed and flexibility providing a loaner car I recommend to anyone. More
Other Employees Tagged: Heather Nicastro, Carrie Howard, Keith Caliguari
August 20, 2024
I had taken my car to another Ford dealer an they could not isolate the problem. Salerno Duane was able to do so. I wish they were more communicative. I was the one that had to call to find out the stat not isolate the problem. Salerno Duane was able to do so. I wish they were more communicative. I was the one that had to call to find out the status. More
August 19, 2024
It was a very pleasant experience. Everyone helped resolving my car problem. I would recommend this service center to other ford owners Everyone helped resolving my car problem. I would recommend this service center to other ford owners More
Other Employees Tagged: Heather Nicastro, Carrie Howard, Keith Caliguari
August 14, 2024
Very poor communication and unfriendly staff. Purposely ignore phone calls when you’re inquiring about vehicle. Purposely ignore phone calls when you’re inquiring about vehicle. More
Other Employees Tagged: Heather Nicastro, Carrie Howard, Keith Caliguari
August 14, 2024
Amazing service. This was my first time choosing Salerno after several poor experiences at other dealerships. I have no complaints and will be using Salerno in the fu This was my first time choosing Salerno after several poor experiences at other dealerships. I have no complaints and will be using Salerno in the future! More
July 05, 2024
SD Ford service does not answer their phones. If a call goes to voice mail, the call is not returned. My service involved two recalls, so there was NO charge. Look a few questions down. Y If a call goes to voice mail, the call is not returned. My service involved two recalls, so there was NO charge. Look a few questions down. You don't provide a 'not applicable' choice. Just an example of their not putting themselves in your customer's shoes. More
May 18, 2024
The team did a great job finding my issue and making sure it was fixed. it was fixed. More
Other Employees Tagged: Heather Nicastro, Carrie Howard, Keith Caliguari
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